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Use theInstructions for Case Analysesto craft a response to this case, articulating the main issues and ethical dilemma. Review the assessment criteria below before you begin writing. Case Study:A...

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Use theInstructions for Case Analysesto craft a response to this case, articulating the main issues and ethical dilemma. Review the assessment criteria below before you begin writing.

Case Study:A Good Team Player

Topic:Leadership

Involved Parties:

  • Steven, Assistant Department Manager
  • Kristin, Newly appointed supervisor of Steven's work team

Having done well as a staff accountant in the accounts payable section of a major industrial firm for several years since his graduation from college, Steven felt that he had learned much about the “ins” and “outs” of survival in an intensely bureaucratic organization. It is thus not surprising that he was relaxed and unconcerned about his circumstances at the company as he entered the employee lounge to attend the late-afternoon welcoming reception for his new supervisor.

The new manager of accounts payable, Kristin, had been transferred to Steven’s division from a similar position in another subsidiary of the company because of her proven talent for organizing and improving the efficiency of operations there. A no-nonsense type of manager, Kristin was experienced and determined to perform her new assignment with the same vigor that had brought her so much success throughout her career.

At the reception, Kristin circulated through the room, introducing herself to her new subordinates and asking each of them if they had any suggestions that would help make the payables section a better place to work. When she approached Steven, he told her about something that had been on his mind lately: that people seemed to him to gain promotions and be given opportunities to work overtime based on who liked them and not on the quality of their work. In reply, Kristin politely stated that she would do everything that she could to see that whatever it was he was referring to would have no place in the team she would lead.

Upon his arrival at work the next day, Steven received a phone call from Kristin’s secretary asking that he meet with his new boss later that morning. He had barely entered her office for the meeting when she looked him straight in the eye and said, “I will not tolerate individuals in this organization who are not good team players. Yesterday afternoon you led me to believe that there are people in this office who are not acting in the best interests of the company, and I want to know who. I want you to tell me the names of the managers you were referring to note, and keep me informed if you see anyone hurting this company, or I’ve got to think that maybe you’re part of the problems around here.” Stunned by both the tone and content of her statement, Steven quickly tried to think of a way to respond.

How should Steven respond?


******

  • Identifies all the relevant facts of the case.
  • articulates overarching ethical issues including the extent of Stevens's responsibility to take action.
  • Identifies the various stakeholders, and what is at stake for each one.
  • Poses possible alternatives and ethics of each alternative. Paper should explore the possible alternatives and ethics from the Utilitarian Perspective, the Rights Perspective,or the Justice Perspective.
  • Identifies all practical constraints.
  • Recommends a specific action Steven should take, directly answers the question "how should Steven respond?"
  • Is of high quality, writing is clear and professional, paper is organized and flows in a logical way.
  • Conforms to the structural requirements including APA style guidelines for references.
Answered Same DayMar 10, 2022

Solution

Ayan answered on Mar 11 2022
70 Votes
LEADERSHIP (CASE STUDY: A GOOD TEAM PLAYER)    1
LEADERSHIP (CASE STUDY: A GOOD TEAM PLAYER)
Table of contents
Steve's response to the problem    3
The facts of the case    3
The ethical issues and Steve responsibility to take actions    4
The various Stakeholders    4
Ethics and Alternatives    4
Practical constraints    5
Specific action by Steve    5
References    6
Steve's response to the problem
Steven must respond to Kristin's request in a tactical and professional manner. An organization is a collection of varied abilities, thoughts, and
ains working together for a common goal. It would be counterproductive to reveal specifics about the cause or rationale for a big system failure or disruption. Steven should then approach Kristin again to express his understanding of the cu
ent situation. Steven should make Kristin understand the issue rather then focusing on names of people involved. Eliminating the issue at the first place will automatically help to know the people involved and therefore, they can be made to understand the working of a team.
Steven should next call Kristin again, this time emphasizing the gravity of the issue. Commercial practices should be continued, and stringent measures will have an unforeseen influence on corporate operations. Steven must make certain that Kristin observes and receives feedback on those managers, and if feasible, schedule a separate session to allow for open conversations. It will enable individuals to discuss, investigate, and conquer their problems. Steven's role should give support and guidance to the new manager as he learns the company's processes and procedures. Kristin should trust that the cu
ent...
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