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Student Name: STUDENT ASSESSMENT TASK 1 BSBINM601 Manage knowledge and in format ion BBSBINM601 STUDENT ASSESSMENT TASK 1 Version 2.0 XXXXXXXXXXOrange International College Pty Ltd XXXXXXXXXXCRICOS...

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Student Name:
STUDENT ASSESSMENT
TASK 1

BSBINM601
Manage knowledge and in format ion




BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
2
Assessment Task 1: WRITTEN QUESTIONS
TASK SUMMARY:
You are to answer all the questions in this task.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).
WHEN DO I DO THIS TASK?
If you’re a workplace-based student, you will do this task in your own time.
If you’re a classroom-based student, you will do this task in the classroom or as homework – your assessor will advise.
Write in the due date as advised by your assessor: ____________________________________________________________
WHAT DO I NEED TO SUBMIT?
Your answers to all the questions.
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as inco
ect, they will talk to you about resubmission. You will need to do one of the
following:
 Answer the questions that were inco
ect in writing.
 Answer the questions that were inco
ect ve
ally.
Instructions to students:
 This is an open book test – you can use your learning materials as reference.
 You need to answer all questions co
ectly.
 You must answer the questions by writing in the space provided.
 If you need more space, you can use extra paper. Make sure you write on each extra piece of paper your name and the
question numbe
s you are answering.
 You may prefer to use your computer to type your answers. Your assessor will let you know if you can email your answers
as a Word file, or if you must print and submit hard copies.




BSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
3
QUESTION 1
What methods can be used to identify the business issues? List and explain any three (3) in 70-80 words.

QUESTION 2
Why is it important to review staff and customer feedback and business performance data? Write your answer in 70-80 words.




BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
4
QUESTION 3
How will identify, define and analyse a business issue or issue with reference to staff feedback, customer feedback and
usiness performance data. Write your answer in 25-50 words by using an example.
QUESTION 4
Explain a feedback review process of staff and customers’ feedback in eight (8) steps?




BSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
5
QUESTION 5
Discuss the importance of formal and informal networks and how they are utilised to access knowledge or memory not held in a
system? Write your answer in 80-90 words.

QUESTION 6
What sort of information might you need to review corporate knowledge? How can information and knowledge management
influence the daily tasks of various individuals from staff? Write your answer in 70-80 words.





BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
6
QUESTION 7

Using an example, explain how these steps help you to make an informed decision. Write your answer in 50-80 words.
 Problem/Issue
 Information required
 Objectives
 Decision

QUESTION 8

Give an example, how can you identify a pattern or trend and interpret information to determine a cause and effect? Write your
answer in 50-80 words.




BSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
7
QUESTION 9

What are the ten (10) methods that can be used for statistical analyses when interpreting business data?

QUESTION 10

With reference to a problem and a solution, explain how would you structure the subsequent documentation, in terms of
content, form and style? Write your answer in 25-50 words.




BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
8
QUESTION 11

List two (2) examples of how could you adjust information management systems and decision support systems to meet your
processing objectives? Write your answer in 80-90 words.

QUESTION 12
Briefly discuss the four (4) negative risk management strategies that can be utilised when a risk has been identified.





BSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
9
QUESTION 13
Discuss how quantitative analysis methods can be used to assist in decision making. Answer in XXXXXXXXXXwords.

QUESTION 14

One of the ex-employees from your company has filed a claim of unfair dismissal against your company. What is the
esponsibility of the company and yours as a human resource manager, towards this case? Write your answer in 25-50 words.






BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
10
QUESTION 15
a. Develop a RACI chart for at least three (3) tasks at your organisation and you should effectively state who is responsible and
accountable, whom to consult, and whom to inform?
. What should you do if you are unsure whether you can make a decision or not? List two (2) steps.


QUESTION 16
Use an example of a business problem, where you need to make a decision and explain what could happen if the decision was
not taken within the designated timeframe. Write your answer in 70-80 words.





BSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
11
QUESTION 17

Explain how your organisation manages the advice and documentations needs of its personnel, in terms of location, format and
time line requirements? Write your answer in 60-70 words.

QUESTION 18
What is your organisation’s communication plan? Identify one plan or an element of a plan and explain the followings: (write
your answer in 80-90 words)
 Who the recipient is?
 Who is responsible for sending the information?
 What needs to be communicated?
 Why this information is communicated to this recipient?




BBSBINM601 STUDENT ASSESSMENT TASK 1
Version 2.0
XXXXXXXXXXOrange International College Pty Ltd
XXXXXXXXXXCRICOS No: 03446A | RTO No: 41315
12
Answered Same Day Jun 29, 2020 BSBINM601 Training.Gov.Au

Solution

Tp Academic answered on Jul 03 2020
118 Votes
MANAGE KNOWLEDGE AND INFORMATION
1
· According to Krestel and Dokoohaki (2015, p.36), Trend analysis
· Break even analysis.
· Checking books of accounts
2
· Quality of service provided
Reviewing the performance of staff helps in checking the quality of service provided.
· Customer feedback
Customer feedback helps to identify the loopholes in the services provide.
· Business performance data
Business performance data helps to control and check the activities of the performance.
3
· Customer feedback
With reference to customer feedback helps in identifying the management loophole. For instance, if the customer say that the behavior of the staff was not good with them
· Staff feedback
Staff feedback points the issues in the services.
· Business performance data
Business performance data helps to control and check the activities of the performance.
4
· The customer provides feedback
· Focusing on feedback.
· Identifying issue.
· Defining issue.
· Analysing the problem.
· Working on problem
· Implementing change
· Checking the results
5    
· Formal network
Formal network is important for an organisation to maintain discipline in conveying the messages. The conveying of timely and meaningful message is possible.
· Informal network
Informal network plays a vital role in an organisation. Informal networks helps in generating the feedbacks of the receiver.
6
Kind of information needed to review corporate knowledge which includes customer feedback sheet is mentioned here. In addition customer feedback helps to identify the issues in information and knowledge management. Reviewing the customer feedback influences the daily tasks of staff.
7    
· Problem
Analysing the problem
· Information required
Collection of the required information
· Objectives
Identifying of the objectives
· Decision
Informing...
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