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6A Charan Charan is a programmer for a small software development company. This company is still establishing its market share and is quite aggressive in setting software release dates. Charan is one...

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6A Charan
Charan is a programmer for a small software development company. This company is still establishing its market share and is quite aggressive in setting software release dates.  Charan is one of a small team responsible for programming and testing the next release of their accounting package software. There are several programs which Charan has written and they have been tested successfully by a colleague. Charan is now testing three programs written by a colleague and has found minor bugs in each of them.  Their author is fixing the bugs and then Charan will retest. She expects this to take a further three weeks. Before all these bugs are resolved, his supervisor Collin informs Charan that management wishes to release the software to the public so as to meet the previously predicted finish date. To achieve this Charan, as tester, will need to sign that tests are completed but she knows this is not true. Discuss
iefly the ethical dilemma that Charan faces.  
What professional ethical dilemmas are Charan and Collin dealing with here?  (e.g.  Should we allow or sanction Charan's behaviour?  Is there a public interest question raised by this scenario?  What actions do everyone involved need to take to ensure that this kind of situation does not occur again?) 

ACS Assignment Cover Sheet
    
    Subject Name:
    Professional Environments (Module 1 – Assignment 1)
    Assignment Name/Number:
    Assignment 1 – Professionalism, Ethics and Governance
    Date of Submission:
    
    Case Study Name/No.
    
    Participant Name:
    
    ACS Member Number:
    
    
    
    
Declaration: ☐ Check this box
I declare that the assignment is based on my own work and that all material previously written or published in any source by any other person has been duly acknowledged in the assignment. I have not submitted this work, or a significant part thereof, previously as part of any academic program. In submitting this assignment, I give ACS permission to copy for assessment purposes only.
Module 1 - Assignment 1 – Case Study (Response Template)
Section 1 – The White Framework
Student Instructions: Fill in the Table below using short sentences or dot points to make a list in each section. You must fill out all three table cells under Issues/Results prior to marking it as complete. You should input XXXXXXXXXXwords into this section.
    
    Case Study
Name & Number:
    
    Step
    Process/Step
    Issues/Results
    Step 1:
    Analyze - The Consequences
    
    Step 2:
    Analyze - The Actions
    
    Step 3:
    Make A Decision
    
Section 2 – The Governance and Regulatory Environment
Part 1 - ACS Code of Professional Conduct Analysis
Identify the appropriate ACS Code of Professional Conduct values along with the relevant sub-paragraph topics by number and sub-paragraph (e.g XXXXXXXXXXg) – endeavour to extend public knowledge and understanding of ICT). Group each by value and appropriate co
esponding sub-paragraphs relevant to your case study.
    Case Study:
(Name & Number)
    ACS Code of Professional Conduct Value & Section: 1.2.?
    ACS Code of Professional Conduct Section: 1.2.?
    ACS Code of Professional Conduct Section: 1.2.?
    ACS Code of Professional Conduct Section: 1.2.?
Section 2 – The Governance and Regulatory Environment
Part 2 – Legislative and International Standards Analysis
Identify the appropriate Australian Legislation (e.g. Fair Work Act; Privacy Act). Identify and list relevant Australian/International Organization for Standardization/International Electrotechnical Commission (AS ISO/IEC) (e.g. AS ISO/IEC 38500: XXXXXXXXXXProvide at least four items in each category in the boxes below.
    Case Study:
    Australian Legislation
    AS/ISO/IEC Standards
Section 3 – Justifying a Decision and Recommending Appropriate Action
Make short text responses to the five (5) questions in the spaces provided. Each response should be between XXXXXXXXXXwords (Total not to exceed 400 words).
    1. What were the most important professional ethics issues/dilemmas for you in your scenario? (Reference at least two core issues)
    2. What do you believe are the most appropriate decisions to be made here for management, organisation and employees?
    
    3. Who is responsible for taking what action here and why? (Name names!)
    
    4. What can be done, or what strategies can be implemented to ensure that a similar situation does not occur again?
    5. What did you learn from reading this scenario?
Answered 170 days After Jul 05, 2021

Solution

Deblina answered on Dec 22 2021
119 Votes
ACS Assignment Cover Sheet
    
    Subject Name:
    Professional Environments (Module 1 – Assignment 1)
    Assignment Name/Number:
    Assignment 1 – Professionalism, Ethics and Governance
    Date of Submission:
    
    Case Study Name/No.
    
    Participant Name:
    
    ACS Member Number:
    
    
    
    
Declaration: ☐Check this box
I declare that the assignment is based on my own work and that all material previously written or published in any source by any other person has been duly acknowledged in the assignment. I have not submitted this work, or a significant part thereof, previously as part of any academic program. In submitting this assignment, I give ACS permission to copy for assessment purposes only.
Module 1 - Assignment 1 – Case Study (Response Template)
Section 1 – The White Framework
Student Instructions: Fill in the Table below using short sentences or dot points to make a list in each section. You must fill out all three table cells under Issues/Results prior to marking it as complete. You should input 350-500 words into this section.
    
    Case Study
Name & Number:
    
    Step
    Process/Step
    Issues/Results
    Step 1:
    Analyze - The Consequences
    The probable consequences of the situation mentioned in the case study can be as follows.
· It can happen that Charan completes testing for detecting the bugs. This can be done in order to compel the orders of the supervisors and release the concerned software in the market. But this will be associated with obvious defects and complaints from the customers and clients which will spoil the name of the organization and adversely affect customer satisfaction.
· Another possible consequence is that Charan might miss the dates fixed by the upper management. It is obvious that the management needs to be convinced that testing and releasing software which has got bugs will affect the customer satisfaction and it will further lead to the reduction in the effective customer base.
· It is obvious that the bugs need to be fixed before releasing the software to the public. If the software is released without proper resolution and testing it would affect the name of the company. At this point the author and the tester need to convince the management and the higher officials for postponing the release date.
    Step 2:
    Analyze - The Actions
    The subsequent action that can contemplate the situation as refe
ed in the case study are:
· Accelerating the process of elimination of bugs to meet the deadline as mentioned by the higher management.
· Release the software without proper resolution or testing.
· Convince the management to postpone the release date.
· Release the software without updating the management about the bugs.
· Make the supervisor deal with the situation and ask him to postpone the due date.
· Resolve the bugs and miss the due date by...
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