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BSBWRT301 Write simple documents     Trainer Guide
STUDENT
ASSESSMENT TASKS
Student name: _____________________________________________
Student number: _____________________________________________
Name of RTO: XXXXXXXXXXCampbell Institute
Traine
Assessor: _____________________________________________
BSBTWK502 Manage Team Effectiveness
STUDENT ASSESSMENT TASKS
About this unit
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be ca
ied out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Student Information
Assessment
The assessment tasks for BSBTWK502 Manage team effectiveness are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Student Guide. The Student Guide provides important information for you relating to completing assessment successfully.
This Student Assessment Guide is designed for you to complete the following:
· Student Declaration
· Assessment Task 1: Knowledge questions – You must answer all questions co
ectly.
· Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.
Student Declaration
To be completed by the student and submitted as part of student assessment submission
    Student number:
    
    Student name:
    
    Student Declaration:
    1. This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made.
2. No part of this assessment has been written for me by any other person.
3. I declare that it is my original work and that no part has been contributed by, produced by or in conjunction with another student.
4. I permit my assessment response to be compared and archived to detect plagiarism.
5. I understand that:
a. Plagiarism is the presentation of the work, idea, or creation of another person as though it is your own. It is a form of cheating and is a serious academic.
. Plagiarised material can be drawn from, and presented in, written, graphic, and visual form, including electronic data and oral presentations.
c. Plagiarism occurs when the origin of the material used is not appropriately cited.
d. Plagiarism includes the act of assisting or allowing another person to plagiarise or to copy my work
6. I declare that I have read and understood the declaration
    Student Signature
    
    Date:
    
Assessment Task One: Knowledge Questions
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
· answer all questions completely and co
ectly
· submit work that is original and, where necessary, properly referenced
· avoid sharing your answers with other students.
Questions
Provide answers to all of the questions below:
Outline two benefits of good group dynamics on a team’s performance.
Provide examples of three reasons of poor group dynamics and how this can impact a team.
Explain why a team would need a team performance plan.
Complete the table below to show various methods that can be used to help overcome the following scenarios:
    The team needs to complete a project by a certain deadline.
    
    The team members are unclear about the purpose of the project and their own role in it.
    
    The team members are a diverse group and have many different outcomes in mind. They need help to organise themselves as a team.
    
    The team are struggling to communicate effectively. There have been communication issues as some employees use email while others provide ve
al updates and then forget what was said.
    
Provide five examples of workplace communication that can boost team morale and cohesion. Complete the table below.
    
    
    
    
    
    
    
    
    
    
In response to the Covid-19 pandemic and remote work a
angements, suggest two tools or techniques for fostering collaboration among team members.
Team leaders should involve team members in planning, decision-making, and operations in order to develop effective strategies. Describe at least three strategies that can be used to accomplish this.
Explain how to give constructive feedback to a team member.
Explain what is meant by reaching consensus in a team.
Describe two strategies for reaching consensus in a team.
Outline two ways that issues can be identified by team members.
Describe three strategies a team leader can use to help resolve issues in a team.
Assessment Task Two: Project Portfolio
Information for students
In this task, you will demonstrate your skills and knowledge by completing a series of activities and submitting a project portfolio.
You will need access to:
· your learning resources and other information for reference
· Simulation Case study WORLDSustain: Refer to Appendix 1 of this document.
· Project Portfolio template: Refer to Appendix 2 of this document.
· Policy and Procedures template: Refer to Appendix 3 of this document.
Ensure that you:
· read the Student Guide before commencing this assessment
· comply with the due date for the assessment
· adhere with the submission guidelines
· answer each question comprehensively and as required
· submit a completed cover sheet with your work (page 3 of this document)
    Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, basing your project on real relationships with classmates will mean that you are applying your knowledge and skills in a relevant and practical way.
You are required to complete the following activities:
1. Read the Case Study: WORLDSustain
    This project is about leading teams in the workplace and actively engaging with the management of the organisation. You need to demonstrate that you can manage the effectiveness of at least one work team.
You can do this based on the assumption that you are the team leader or manager of a team within the case study business provided in the Simulation Case Study – WORLDSustain (refer to Appendix 1 of this document).
Using the case study WORLDSustain, you may select any of the teams that form part of the organisation to base your project on, as an example you may assume the role of manager.
    You will be collecting evidence for this unit in a Project Portfolio (refer to Appendix 2 of this document).
1. Establish a team (in class activity)
    Using the WORLDSustain case study, in class, you will choose a group of at least three students who will act as your work team throughout the project.
Read through the WORLDSustain case study and select the team you would like to base your assessment on.
Work through Section 1 of your Project Portfolio. As part of this step, you will need to:
· Specify your work team.
· Outline the roles of each member of the team. Using the WORLDSustain case study, each of you will have a turn to be the manager.
· State the purpose of the team.
You will create a team in class time in week 1 of class, your trainer will guide you in creating team.
1. Establish team objectives (in class activity)
    As instructed by your trainer during class time, in a group round-table style discussion with your team and at least one stakeholder present (your trainer), outline all the tasks the team must do to accomplish the expected outcomes.
The discussion should last for at least 15 minutes, but not more than 30 minutes. Using the case study WORLDSustain, your assessor will assume the role of stakeholder.
Ensure that each team member has a turn to participate in planning the tasks, share what they expect outcomes will be and decide as a team how performance will be measured.
As a team, making sure consensus is reached:
· create a list of tasks to be undertaken
· allocate the tasks to the team members based on their strengths and abilities
· set the start and end date for each activity
· set the KPIs for each team member
You will deliver this discussion in class time as directed by your trainer.
Write a Performance Plan (in class activity)
    Undertake research and find an example of a Performance Plan.
Use the information you recorded in your Project Portfolio during the previous activities to write your own Team Performance Plan and add it to your Project Portfolio at the end of Section 1. The written plan should include:
· The team vision or a team purpose statement
· Main tasks and responsibilities of each team membe
· Performance measures/ Key Performance Indicators (KPIs)
· Start and end date for each activity
    Complete the performance plan and add to the end of Section 1 of your Project Portfolio.
Show your evidence of research by providing links (provide the information source, and website address – refer to the referencing section of your Unit Guide).
Facilitate team cohesion (in class presentation)
    Assume some weeks have passed and the team have implemented their Performance Plan and are working on their tasks. It has come to your attention that the team is not working cohesively and that they are not sharing information and are duplicating work.
In order to support your team in achieving their performance outcomes, you will provide coaching on team cohesion and collaboration.
This will be conducted in class as a 10-minute session and you may use slides or visual aids in your coaching session.
Using WORLDSustain as your case study, everyone in your group will have a turn to be the manager and present their coaching to the rest of the group.
The assessor will advise you of the date and time of your team meeting so that you can prepare in advance.
Use your Project Portfolio to outline the main points and attach your slides or links to the videos you use.
    Your presentation will be observed in person by your assessor. Your assessor can provide you with more details of this step.
Make sure you follow the instructions above and meet the timeframes allocated.
    Submission information: You will need to submit your ‘Coaching on team cohesion and collaboration’ PowerPoint slides as part of your Project Portfolio and will need to be uploaded into your Assessment Task 2 submission link in Moodle.
Develop or modify policies and procedures (in class activity)
    Despite your efforts to support your team through coaching, the team is still struggling to work cohesively. One of the issues the team identified is that one of the team members are not performing their tasks and is using the Internet for personal reasons during work hours. This is creating conflict within the team.
You will address this concern by developing a policy for Internet usage.
Submission information: You will need to submit your Internet Usage Policy as part of your Project Portfolio and will need to be uploaded into your Assessment Task 2 submission link in Moodle. Name the document as ‘Internet Usage Policy’
Facilitate teamwork (in class activity)
    Assume three months have gone by. Have a meeting and allow each team member to provide a 5–10-minute update on how their tasks are going.
Take turns to assume the role as manager and do the following:
· give feedback to team members on team effort and contributions
· encourage team members to take responsibility for team activities
· help to identifying work performance problems by addressing each of the issues, concerns and problems identified by team members
· help to resolve issues using your own problem-solving skills
Your assessor will be looking to see that you can:
· provide feedback to encourage, value and reward others
· model desired behaviour and practices
· encourage and foster shared understanding of purpose, roles and responsibilities
· Adapt personal communication style to build positive working relationships
As a team,
ainstorm ways to address issues, concerns and problems identified by team members. Outline a process for addressing these concerns by deciding where and how concerns should be raised and who should be involved.
    This will be observed by your assessor. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.
Submission information: Use your Project Portfolio in Appendix 2 to record this information.
Communicating with line management
    a. Develop an email to your line manager to address the main issue raised by team members, namely that the team is still struggling to collaborate and share information.
· Outline the issue
· Propose a solution
Assume that your line manager has responded to your email and would like you to communicate the following information to the team:
Line management would like the team to start using a new software application to help the team collaborate. You have approval to purchase a subscription to a collaboration tool such as Dropbox, OneDrive or any tool that suits the context, and to implement it.
. Develop an email to the team to explain the decision and provide the team with details about the change including when it will be implemented.
Submission information: You will need to submit your (1) Email to your line manager; and (2) Email to your team, as part of your Assessment Task 2 Project Portfolio.
Each email document will need to be uploaded into your Assessment submission link in Moodle and labelled as (1) Email to your line manager; and (2) Email to your team
Answered 12 days After Mar 14, 2024

Solution

Shubham answered on Mar 15 2024
8 Votes
BSBWRT301 Write simple documents     Trainer Guide
STUDENT
ASSESSMENT TASKS
Classification: Public
Classification: Public
Classification: Public
Student name: ______Sanreet Arora_______________________________________
Student number: ___20231680__________________________________________
Name of RTO: Campbell Institute
Traine
Assessor: ______Mr. Nurul Imam_____________________________________
BSBTWK502 Manage Team Effectiveness
STUDENT ASSESSMENT TASKS
Classification: Public
Classification: Public
Classification: Public
About this unit
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be ca
ied out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Student Information
Assessment
The assessment tasks for BSBTWK502 Manage team effectiveness are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Student Guide. The Student Guide provides important information for you relating to completing assessment successfully.
This Student Assessment Guide is designed for you to complete the following:
· Student Declaration
· Assessment Task 1: Knowledge questions – You must answer all questions co
ectly.
· Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.
Student Declaration
To be completed by the student and submitted as part of student assessment submission
    Student number:
    20231680
    Student name:
    Sanreet Arora
    Student Declaration:
    1. This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made.
2. No part of this assessment has been written for me by any other person.
3. I declare that it is my original work and that no part has been contributed by, produced by or in conjunction with another student.
4. I permit my assessment response to be compared and archived to detect plagiarism.
5. I understand that:
a. Plagiarism is the presentation of the work, idea, or creation of another person as though it is your own. It is a form of cheating and is a serious academic.
. Plagiarised material can be drawn from, and presented in, written, graphic, and visual form, including electronic data and oral presentations.
c. Plagiarism occurs when the origin of the material used is not appropriately cited.
d. Plagiarism includes the act of assisting or allowing another person to plagiarise or to copy my work
6. I declare that I have read and understood the declaration
    Student Signature
    Sanreet Arora
    Date:
    24/03/2024
Assessment Task One: Knowledge Questions
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
· answer all questions completely and co
ectly
· submit work that is original and, where necessary, properly referenced
· avoid sharing your answers with other students.
Questions
Provide answers to all of the questions below:
Outline two benefits of good group dynamics on a team’s performance.
Provide examples of three reasons of poor group dynamics and how this can impact a team.
Explain why a team would need a team performance plan.
Complete the table below to show various methods that can be used to help overcome the following scenarios:
    The team needs to complete a project by a certain deadline.
    
    The team members are unclear about the purpose of the project and their own role in it.
    
    The team members are a diverse group and have many different outcomes in mind. They need help to organise themselves as a team.
    
    The team are struggling to communicate effectively. There have been communication issues as some employees use email while others provide ve
al updates and then forget what was said.
    
Provide five examples of workplace communication that can boost team morale and cohesion. Complete the table below.
    
    
    
    
    
    
    
    
    
    
In response to the Covid-19 pandemic and remote work a
angements, suggest two tools or techniques for fostering collaboration among team members.
Team leaders should involve team members in planning, decision-making, and operations in order to develop effective strategies. Describe at least three strategies that can be used to accomplish this.
Explain how to give constructive feedback to a team member.
Explain what is meant by reaching consensus in a team.
Describe two strategies for reaching consensus in a team.
Outline two ways that issues can be identified by team members.
Describe three strategies a team leader can use to help resolve issues in a team.
Assessment Task Two: Project Portfolio
Information for students
In this task, you will demonstrate your skills and knowledge by completing a series of activities and submitting a project portfolio.
You will need access to:
· your learning resources and other information for reference
· Simulation Case study WORLDSustain: Refer to Appendix 1 of this document.
· Project Portfolio template: Refer to Appendix 2 of this document.
· Policy and Procedures template: Refer to Appendix 3 of this document.
Ensure that you:
· read the Student Guide before commencing this assessment
· comply with the due date for the assessment
· adhere with the submission guidelines
· answer each question comprehensively and as required
· submit a completed cover sheet with your work (page 3 of this document)
    Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, basing your project on real relationships with classmates will mean that you are applying your knowledge and skills in a relevant and practical way.
You are required to complete the following activities:
1. Read the Case Study: WORLDSustain
    This project is about leading teams in the workplace and actively engaging with the management of the organisation. You need to demonstrate that you can manage the effectiveness of at least one work team.
You can do this based on the assumption that you are the team leader or manager of a team within the case study business provided in the Simulation Case Study – WORLDSustain (refer to Appendix 1 of this document).
Using the case study WORLDSustain, you may select any of the teams that form part of the organisation to base your project on, as an example you may assume the role of manager.
    You will be collecting evidence for this unit in a Project Portfolio (refer to Appendix 2 of this document).
1. Establish a team (in class activity)
    Using the WORLDSustain case study, in class, you will choose a group of at least three students who will act as your work team throughout the project.
Read through the WORLDSustain case study and select the team you would like to base your assessment on.
Work through Section 1 of your Project Portfolio. As part of this step, you will need to:
· Specify your work team.
· Outline the roles of each member of the team. Using the WORLDSustain case study, each of you will have a turn to be the manager.
· State the purpose of the team.
You will create a team in class time in week 1 of class, your trainer will guide you in creating team. (Completed in Class)
1. Establish team objectives (in class activity)
    As instructed by your trainer during class time, in a group round-table style discussion with your team and at least one stakeholder present (your trainer), outline all the tasks the team must do to accomplish the expected outcomes.
The discussion should last for at least 15 minutes, but not more than 30 minutes. Using the case study WORLDSustain, your assessor will assume the role of stakeholder.
Ensure that each team member has a turn to participate in planning the tasks, share what they expect outcomes will be and decide as a team how performance will be measured.
As a team, making sure consensus is reached:
· create a list of tasks to be undertaken
· allocate the tasks to the team members based on their strengths and abilities
· set the start and end date for each activity
· set the KPIs for each team member
You will deliver this discussion in class time as directed by your trainer. (Completed in Class)
Write a Performance Plan (in class activity)
    Undertake research and find an example of a Performance Plan.
Use the information you recorded in your Project Portfolio during the previous activities to write your own Team Performance Plan and add it to your Project Portfolio at the end of Section 1. The written plan should include:
· The team vision or a team purpose statement
· Main tasks and responsibilities of each team membe
· Performance measures/ Key Performance Indicators (KPIs)
· Start and end date for each activity
    Complete the performance plan and add to the end of Section 1 of your Project Portfolio.
Show your evidence of research by providing links (provide the information source, and website address – refer to the referencing section of your Unit Guide).
Facilitate team cohesion (in class presentation)
    Assume some weeks have passed and the team have implemented their Performance Plan and are working on their tasks. It has come to your attention that the team is not working cohesively and that they are not sharing information and are duplicating work.
In order to support your team in achieving their performance outcomes, you will provide coaching on team cohesion and collaboration.
This will be conducted in class as a 10-minute session and you may use slides or visual aids in your coaching session.
Using WORLDSustain as your case study, everyone in your group will have a turn to be the manager and present their coaching to the rest of the group.
The assessor will advise you of the date and time of your team meeting so that you can prepare in advance.
Use your Project Portfolio to outline the main points and attach your slides or links to the videos you use.
    Your presentation will be observed in person by your assessor. Your assessor can provide you with more details of this step.
Make sure you follow the instructions above and meet the timeframes allocated.
    Submission information: You will need to submit your ‘Coaching on team cohesion and collaboration’ PowerPoint slides as part of your Project Portfolio and will need to be uploaded into your Assessment Task 2 submission link in Moodle.
Develop or modify policies and procedures (in class activity)
    Despite your efforts to support your team through coaching, the team is still struggling to work cohesively. One of the issues the team identified is that one of the team members are not performing their tasks and is using the Internet for personal reasons during work hours. This is creating conflict within the team.
You will address this concern by developing a policy for Internet usage.
Submission information: You will need to submit your Internet Usage Policy as part of your Project Portfolio and will need to be uploaded into your Assessment Task 2 submission link in Moodle. Name the document as ‘Internet Usage Policy’
Facilitate teamwork (in class activity)
    Assume three months have gone by. Have a meeting and allow each team member to provide a 5–10-minute update on how their tasks are going.
Take turns to assume the role as manager and do the following:
· give feedback to team members on team effort and contributions
· encourage team members to take responsibility for team activities
· help to identifying work performance problems by addressing each of the issues, concerns and problems identified by team members
· help to resolve issues using your own problem-solving skills
Your assessor will be looking to see that you can:
· provide feedback to encourage, value and reward others
· model desired behaviour and practices
· encourage and foster shared understanding of purpose, roles and responsibilities
· Adapt personal communication style to build positive working relationships
As a team,
ainstorm ways to address issues, concerns and problems identified by team members. Outline a process for addressing these concerns by deciding where and how concerns should be raised and who should be involved.
    This will be observed by your assessor. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.
Submission information: Use your Project Portfolio in Appendix 2 to record this information.
Communicating with line management
    a. Develop an email to your line manager to address the main issue raised by team members, namely that the team is still struggling to collaborate and share information.
· Outline the issue
· Propose a solution
Assume that your line manager has responded to your email and would like you to communicate the following information to the team:
Line management would like the team to start using a new software application to help the team collaborate. You have approval to purchase a subscription to a collaboration tool such as Dropbox, OneDrive or any tool that suits the context, and to implement it.
. Develop an email to the team to explain the decision and provide the team with details about the change including when it will be implemented.
Submission information: You will need to submit your (1) Email to your line manager; and (2) Email to your team, as part of your Assessment Task 2 Project Portfolio.
Each email document will need to be uploaded into your Assessment submission link in Moodle and labelled as (1) Email to your line manager; and (2) Email to your team.
Liaise with stakeholders (in class presentation)
    As a team, schedule a meeting with the relevant stakeholders and prepare a short presentation using your choice of software e.g., PowerPoint. The meeting should last for at least 15 minutes each and no more than 30 minutes. Each team member must present a part of the presentation.
Using the WORLDSustain case study, your assessor will assume the role of stakeholder.
Your presentation should contain an overview of how the project is going.
Your assessor will be looking to see that you can:
· establishing open communication processes with diverse stakeholders
· Address unresolved issues, concerns and problems raised by stakeholders
· demonstrate effective communication skills including:
· Speaking clearly and concisely
· Using non-ve
al communication to assist with understanding
· Asking questions to identify required information
· Responding to questions as required
· Using active listening techniques to confirm understanding.
Ask for feedback from your stakeholders and take notes.
Submission information: Use your Project Portfolio in Appendix 2 to document this information to Section 3 of your Project Portfolio.
Appendix 1:
Simulation Case Study – WORLDSustain
WORLDSustain, a socially conscious technology company, emerged as a pioneer in revolutionizing CAD software solutions for businesses across various industries. Founded in 2016, the company quickly gained traction by providing cutting-edge CAD software equipped with advanced features and artificial intelligence technology. Their mission goes beyond mere profit-making; they aim to transform the way businesses design and innovate globally. WORLDSustain's unique approach involves not only selling products but also donating software licenses and providing training to businesses in underserved regions, fostering collaboration between recipient and purchaser businesses.
Driven by a vision to revolutionise the design industry, WORLDSustain focuses not only on delivering cutting-edge software but also on fostering social impact and sustainable practices. Their flagship CAD software, "Design Pro," incorporates state-of-the-art features and artificial intelligence technology, empowering businesses to streamline design workflows, enhance collaboration, and drive innovation.
With a mission to democratize access to advanced design tools, WORLDSustain implements a unique business model that combines sales with social responsibility. In addition to selling software licenses to businesses, the company donates software packages and provides training to organizations in underserved regions. This initiative not only promotes global collaboration but also helps
idge the digital divide by ensuring that businesses worldwide have access to the tools they need to thrive.
WORLDSustain's commitment to social impact extends beyond software donations. For every software package sold, the company pledges to donate and train a business in a disadvantaged community, fostering collaboration between donor and recipient organisations. This collaborative approach not only enriches the learning experience for both parties but also contributes to sustainable development and knowledge sharing on a global scale.
By the end of 2019, WORLDSustain had made significant progress, selling over 35,000 software licenses to more than 550 businesses in 23 countries. Revenue streams from hardware sales, software subscriptions, and consulting services fueled the company's growth, positioning it as a key player in the CAD software market.
However, the beginning of 2020
ought unforeseen challenges with the out
eak of the COVID-19 pandemic. Despite disruptions to the global supply chain and the transition to remote work for businesses worldwide, WORLDSustain remained resilient. The pandemic not only accelerated the adoption of remote work but also highlighted the importance of agile and adaptable software solutions. As businesses faced unprecedented challenges, WORLDSustain rose to the occasion, providing support, innovation, and strategic guidance to navigate through uncertain times.
WORLDSustain is committed to driving positive change through technology, fostering collaboration, and empowering businesses to thrive. WORLDSustain remains steadfast in its mission to revolutionise the design industry and create a more inclusive and sustainable future for all.
    
    WORLDSustain Strategic and Operational Plan
2024 – 2026
Executive Summary
Established in 2016, WORLDSustain is a socially conscious technology company specialising in the development of advanced Computer Assisted Design (CAD) software solutions for businesses. Beyond merely providing hardware, our focus extends to creating comprehensive software, content, and activities designed to enhance the productivity and creativity of businesses utilising CAD technology.
WORLDSustain's mission is to revolutionize the design industry by integrating artificial intelligence technology into CAD software, thereby optimising the learning experience for businesses and individuals. With a vision of fostering global collaboration and knowledge exchange, we are committed to ensuring that every business, regardless of location or resources, has access to cutting-edge CAD technology. For every software license purchased, we donate and train a business in an underserved region, fostering global collaboration and knowledge exchange.
Vision Statement
To envision a world where businesses worldwide have access to cutting-edge CAD technology.
Mission Statement
To be the change and facilitate a world without illiteracy by changing the way children learn at school and the number of businesses that have access to technology.
Our values are:
Core values underpinning our activities are:
· Ethical principles
· Innovation
· Collaboration.
Strategic Priorities
1. To establish strong leadership, high performance, profitability, and accountability.
2. To align financial operations, performance indicators, and results with strategic policies.
3. To identify and develop new revenue sources and expand support for businesses in need.
4. To achieve a minimum annual profit margin of 10%.
Increase our reach
· Increase range of products and services offered to reach a larger target market
·...
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