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Managing and Organising - MGMT501
Assessment 2 - Undercover Boss Report
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Assessment 2
Due: 13 September 2020 (Sunday) by 10 pm
Assessment 2 – The report
Due: Sunday, 13th September, 2020 by 10 pm
Word count: 1800 words (+/-10%)
The purpose of this assessment is for students to use their analytical skills to apply concepts, and theories to a case study. The concepts and theories applied to the case study must be drawn from MGMT501. Students should imagine that they have been appointed as an advisor to analyse the business below from the Undercover Boss (UCB) TV Series:
Choose one episode from the two undercover boss videos below:
Northlands: https:
youtu.be/d23lv3pmkvY
O
Toga Hospitality: https:
youtu.be/jGt0WgTYucs
Please note – your report will be for either one of the businesses above
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Assessment 2 – The report
1) Write a report that:
a) Identifies and describes the organisational culture of the business chosen
) Analyses leadership approaches observed in the business
c) Evaluates how managers or the organisation motivates employees
d) Analyses ONE issue, problem or conflict to be resolved in the business and identifies options for solution
e) Identifies ONE significant strength of the business and applies theories to evaluate why it is a strength
2) Make recommendations from your evaluations above and compare with undercover boss’s recommendation
Sections of the Undercover Boss Report
Executive summary (Write last – summary of your key findings from the body of the report)
Introduction (Provides a road map for the reader )
Body of the report
- Organisational culture
- Leadership
- Motivation
- Issue/Problem
- Strengths
- Recommendations & compare your recommendations with UCB
Reference list (approx. 8 credible and authoritative sources) – see marking criteria
Sections of the report
Executive Summary (do not exceed one page, not in word count)
Brief summary of your key findings from the main body of your report.
aims of the report
findings
problems & solutions
ecommendations
Body of the report
Introduction (one paragraph, approx. 150 ~ 200 words)
This is the road map for the reader
Take the reader by the hand. For eg. Firstly I will…secondly, …thirdly. The report concludes with…
Sub headings – body of the report
Organisational Culture (Week 5)
Identify & describe the culture
Theory – describe relevant theory: include in-text references
Apply example from the UCB video
Conclude – so what does this mean for the business?
Leadership (Week 4)
Identify effective & ineffective practices
Theory – describe relevant theory: include in-text references
Apply example from the UCB video
Conclude – so what does this mean for the business?
Motivation (Week 6)
Identify effective and ineffective practices
Theory - define relevant theory: include in-text references
Apply example from the UCB video
Conclude – so what does this mean for the business?
Problems Strengths Recommendations
Problem or conflict
ITAC paragraph ( A- application example from UCB video)
Strength
Identify
Explain Why
support your claims with theory
Recommendations
Students recommendations based on the findings in the body of the report (Specific Relevant and Realistic)
Compare your recommendations to the recommendations given in the UCB video
Reference list (separate page, not in word count)
Eight or more credible and authoritative references in alphabetical order in APA 6th edition format
Marking Criteria
Available in Blackboard – Assessments – Assessment 2 Folde
Report
Recommended font is Times New Roman or Arial in 12 point
Use 1.5 line spacing
Include your name and/or ID number on every page as a header or foote
Number your pages
Use spell check to help with the accuracy of your spelling
Use the grammar check as an aid in editing your assessments for readability and co
ect word usage
References must be acknowledged using APA 7th edition referencing style
See: Business Programmes Assessment and Study Handbook 2020
https:
lackboard.aut.ac.nz
cswebdav/pid XXXXXXXXXXdt-content-rid-11291884_3/orgs/BUS_ORG07_UPI/Forms%20and%20Handbooks/2020/Business%20School%20Handbook%202020%20-%20FINAL%20%28April%202020%29.pdf
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Assessment 2 - submission to Turnitin
Name your word document file [.doc or .docx]: Last name first name ID (Lname Fname XXXXXXXXXXdocx)
You need to submit your assessment to Turnitin through AUT online.
Go to Assessments > Assessment 2 > click on 'View/Complete.
Late Penalty
The penalty for late submission will be a reduction by 5% or one grade (e.g. B+ to B) per day up to a maximum of five days.
An assessment item will not be marked if it is more than five days late.
Note: late penalties apply even if your assessment is 1 minute late
Please see Study Guide – page 8
Referencing guidelines
Li
ary website https:
aut.ac.nz.libguides.com/APA7th
Publication manual of the American Psychological Association (7th edition)
Blackboard MGMT501 - See Assessments Folde
Academic Integrity
Very important to develop a high standard of academic writing skills in order to avoid
eaches of academic integrity
Academic writing skills include:
Using substantially your own words (paraphrasing)
Acknowledging the original source of the information, whether you have summarised, paraphrased or quoted that information (using in-text citations in APA 7th edition format)
Co
ectly using APA 7th edition referencing (including in-text citations and reference list)
AUT li
ary offers several workshops to support your learning.
AUT Li
ary Workshop resources are now available online: https:
aut.ac.nz.libguides.com/findinginfo/LRSworkshop
Academic Integrity Declaration Blackboard
This is the Academic Integrity declaration you accept when you upload assessments to Blackboard/Turnitin
Sir Paul Reeves building
Thank You!