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Select an organization and 1. Critically analyses the Issues, Challenges, and Ethical Considerations in Social Media usage for business. (20 marks) 2. Critically analyses how to implement a...

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Select an organization and



1.


Critically analyses the Issues, Challenges, and Ethical Considerations in Social Media usage for business. (20 marks)



2.


Critically analyses how to implement a solid social media risk management plan as a part of the organization’s digital marketing strategy. (20 marks)



3.


Create a sustainable social media strategy to boost the brand and sales. In each step, you have to consider the social media matrices with suitable analytical tools and SMART goals. The answer should include the following






a)


Identify your goals for social media strategy (20 Marks).





i.


Think about the SMART goals. Is there a definable, measurable goal that your social media strategy is going to try to help your company/brand with?





i.


Make sure to say why social media is a worthy investment for your company





ii.


Identify more specific goals





iii.


Describe content that is ideal for each platform and your plans to generate it (where will inspiration come from, what will be reliable sources for you to draw on for this content, etc.)





iv.


Who is the target audience for each platform (audience & influencers)? What type of content will you post? Who is going to respond?



b)


Select one platform of your selection and apply a social media data analysis tool to analyze the network effects and represent the visualization. (Using keyword analysis) (15 Marks).



c)


How are you going to prove ROI (Return on Investment)? (20 Marks)





i.


What analytics software will you use? (If paid, explain cost rationale)





ii.


What metrics are you going to most closely track?





iii.


How are you going to know if you met your SMART goal – what is the ROI?



d)


Correct format and the presentation of the report (5 Marks)

Answered Same Day Apr 26, 2023

Solution

Asif answered on Apr 26 2023
23 Votes
Management
Name and Number of Student
Date of Submission
Part B
Social Media Data Analysis Tool and Network Effects Analysis:
Twitter is chosen as a social media tool or platform for Dialog Axiata. In addition to this, it should also be noted down that, in order to analyze and examine the network effects, NodeXL software/tool will be utilized and applied. It is a free open-source social media network analysis software/tool that mainly utilized to gather, collect, examine and investigate data or information from a number of social media platforms like Facebook, Twitter, Linked, YouTube etc . On the other hand, it should also be noted down that, this software is one of the most powerful tool that has ability to collect as well as analyze meaningful information in an effective and proper manner (Madila, Dida and Kaijage, 2021).
At the same time, keyword analysis will be used to collect or gather the data/information on tweets related to Dialog Axiata and its products and services. For instance, different types of keywords will be used including Dialog 4G, Dialog, Dialog Axiata, Dialog Sri Lanka, Dialog mobile etc. All the data and information related to company for one month period, and then analyze the data/information by utilizing NodeXL software/tool in an effective and proper manner (Varshney, Singh and Kumar, 2022).
Along with this, it is also important to know that the visualization created and produced by NodeXL software will offer insights into the network structure of Dialog Axiata's Twitter community, the key stakeholders (Customers, investors, employees, and intermediaries) and influencers and the patters of communication and engagement within the network (Drivas et al., 2022).
Part C: Proving ROI (Return on Investment):
1) Analytics Software:
In order to prove ROI for the social media strategy, the company (Dialog Axiata) can utilize Nodexl software or...
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