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BSBWRT301 Write simple documents Trainer Guide Southern Cross School of Business CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: XXXXXXXXXX Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150...

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BSBWRT301 Write simple documents     Trainer Guide
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: XXXXXXXXXX
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: XXXXXXXXXX
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: XXXXXXXXXX
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
Students Project Portfolio
BSBTWK502 Manage team effectiveness
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: XXXXXXXXXX
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: XXXXXXXXXX
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: XXXXXXXXXX
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
    
    Contents
Section 1: Establish a team performance plan    6
Section 2: Develop and facilitate team cohesion    9
Section 3: Liaise with stakeholders    11
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: XXXXXXXXXX
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: XXXXXXXXXX
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: XXXXXXXXXX
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
    Student name:
    
    Assessor:
    
    Date:
    
    Business this assessment is based on:
    
    Team this assessment is based on:
    
    Documentation reviewed as preparation:
    
    
    Section 1: Establish a team performance plan
    Team Name:
    
    What will your role in the team be and who are your team members?
State their roles in the team and provide a short description.
    
    Provide an overview of the purpose of the team in line with organisational objectives.
What is the team seeking to accomplish?
    
    Team manager responsibilities
What is the role of a manager or team leader?
    
    Team tasks
What are the main tasks and activities the team needs to do?
What input was received from the stakeholde
s?
What input was received from your team member?
    
    Team member tasks and KPI’s
How did you decide which task to assign to each team member?
What are the timelines for completing each task?
    
    Setting KPI’s
Outline the key performance indicators for each task.
    
    Supporting the members of a team to achieve expected performance outcomes
    
     Attach:
    Link to business website About page or corporate
ochure that summarises what the business does OR Simulation Pack if using case study
Team Performance Plan
Slides, visual aids or video clips
    ☐


    
    Section 2: Develop and facilitate team cohesion
Complete this section after the meeting.
    Policies and procedures
How did you develop/ modify the Internet Use Policy?
    
    Develop team cohesion
What were the communication skills you applied when giving feedback?
What are the issues, concerns, problems highlighted?
How did you help team members identify issues?
How did you apply your problem-solving skills?
How did you encouraging team members to take responsibility for team activities?
    
    Facilitate teamwork
How did you adapt your personal communication style to build positive working relationships?
Model desired behaviour and practices
    
    Promote collaboration
Encourage and foster shared understanding of purpose, roles and responsibilities
    
Complete this section after the
ainstorming session.
    Develop a process for addressing concerns.
What were your ideas?
Outline the process you developed
    
    What
ainstorming and group leadership techniques did you use?
    
     Attach:
    Internet Usage Policy and procedures
    ☐
    
    Section 3: Liaise with stakeholders
    Communicating with line management
You can use this space to plan your ideas if you like but you must include the emails as attachments
Create your email to your line manager. Include:
What were the issues?
What solutions are you proposing?
Create an email to your team. Include:
What was the decision line management informed you of?
When will this change occur?
How will it affect the team?
Attach to your portfolio.
    
    Liaising with stakeholders
How can a manager establish open communication processes with stakeholders?
What unresolved issues, concerns and problems needs to be communicated to stakeholders?
    
    Applying feedback
What feedback did you receive from the stakeholders?
How did you address their concerns?
    
     Attach:
    Presentation slides
    ☐
    
    Email to line manage
    ☐
    
    Email to team
    ☐
Answered 6 days After Oct 13, 2022

Solution

Tanmoy answered on Oct 20 2022
56 Votes
BSBWRT301 Write simple documents     Trainer Guide
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: +61 (2) 8937 0506
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
Students Project Portfolio
BSBTWK502 Manage team effectiveness
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: +61 (2) 8937 0506
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
    
    Contents
Section 1: Establish a team performance plan    6
Section 2: Develop and facilitate team cohesion    9
Section 3: Liaise with stakeholders    11
Southern Cross School of Business
CRICOS Provider Code: 03523D | RTO ID: 41253 | ABN: 95155625924
Level 2, 1-3 Fitzwilliam Street PARRAMATTA NSW 2150 | Ph: + 61 (2) 9633 3287
Level 3, 531 George Street, SYDNEY NSW 2000 | Ph: +61 (2) 8937 0506
BSBTWK502 Manage team effectiveness_V1.0_16/09/2021
    Student name:
    
    Assessor:
    
    Date:
    
    Business this assessment is based on:
    
    Team this assessment is based on:
    
    Documentation reviewed as preparation:
    
    
    Section 1: Establish a team performance plan
    Team Name:
    SALES MARKETING TEAM
    What will your role in the team be and who are your team members?
State their roles in the team and provide a short description.
        Sales Representative: Mahabal Kuma
    Has been working with the company for more than 6 months and has the skills in speaking in 4 languages. It helps him to communicate with various people of different companies
    Sales Representative: Mary Stelle
    Newly hired and have a learning attitude. Needs more training so as to increase tried and tested sales process
    Sales Representative: Kevin Pascal
    Have 10 years of sales experiences of working in Information Technology industry. He loves to communicate with various people and is a good orator and public speaker in various office and external events. He can manage the roles of public relation.
    Provide an overview of the purpose of the team in line with organisational objectives.
What is the team seeking to accomplish?
    Generate more income
Developing a B2C strategy for selling the new tablets
Generating the highest amount of revenue from the subscription of applications
Expanding the distribution business segments.
Creating a new
and name throughout the market
Maintain and enhance the relationship in the market
Increase the sales of the company
    Team manager responsibilities
What is the role of a manager or team leader?
    Creating a plan for development of a sales strategy
Providing training to the sales team in an efficient manne
Assigning various tasks and setting deadlines
Setting the goals of the team and motivating them.
Preparation of sales report
    Team tasks
What are the main tasks and activities the team needs to do?
What input was received from the stakeholde
s?
What input was received from your team member?
    The main tasks and team activities of the team will be as follows:
Recognizing the tasks which are essential for 2021 such as sustainable development in the form of virtual events
Working with the marketing team for enhancing the
and name of the company
Enhance the number of customers by 10% through conversion of potential online customers to subscribers
Recognize and enforce the acceptable customer relationship management which can be connected with the ERP and accounting process.
Information from the stakeholders and the team members:
Hiring and training of the sales representatives which can help to deal with online inquires.
There must be a team building process and session conducted
The new hires must...
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