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Identify five conditions that indicate it is best to assign a task to a team rather than to individuals. Illustrate each condition with an example. Deborah Tannen writes: "Why should meetings be so...

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  1. Identify five conditions that indicate it is best to assign a task to a team rather than to individuals. Illustrate each condition with an example.
  2. Deborah Tannen writes: "Why should meetings be so frustrating? A large source of dissatisfaction is the conviction that your time is being taken up without obvious results; another is the feeling that you are not being heard. In that sense, meetings are a pressure-cooker microcosm of the workplace: A diverse group of people, with their own ideas, comes together to get a job done." Discuss Tannen's comments. Suggest guidelines from your text that could help alleviate the two sources of frustration she writes about.
  3. When your text states that communication is unavoidable, it means that

    Group of answer choices



    people will probably attach meaning to your actions, even when you don't intend to communicate something


    all communication is unintentional.


    if you're absent from a meeting, you are not communicating at all.


    true communication occurs only when we are face to face with another person.

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    Question 2

    2pts

    The text identifies three goals of strategic messages. During office meetings, Sara expresses her respect for her boss by listening attentively, nodding, and taking notes. Through her actions, Sara is illustrating a __________ message.

    Group of answer choices



    relational message


    structured message


    content message


    sequential message

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    Question 3

    2pts

    "Channels" of communication aredefined as

    Group of answer choices



    gestures.


    significant gaps in understanding.


    digitized messages.


    methods used to deliver a message.

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    Question 4

    2pts

    Rheanna knows she deserves a raise for her high-quality performance on the job. However, she has heard that her new boss dislikes people with Texas accents. Since Rheanna has a strong Texas accent, she decides to wait six months before she asks for a raise. She hopes the boss will know her well enough by then so that he will pay attention to her work instead of her accent. Which context has contributed most to Rheanna's decision to wait?

    Group of answer choices



    social context


    chronological context


    physical context


    spatial context

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    Question 5

    2pts

    Effective downward communication

    Group of answer choices



    is delivered too frequently by most managers.


    can be used to give employees feedback about their performance.


    takes very little time or effort.


    is unnecessary when things are running well in an organization.

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    Question 6

    2pts

    When employees don't understand the unspoken rules of the organization they work for, this often results in

    Group of answer choices



    reduced productivity.


    a reduced amount of gossip.


    fewer complaints.


    customer satisfaction.

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    Question 7

    2pts

    Culture refers to all of the following except

    Group of answer choices



    inherited and innate characteristics.


    sets of values, beliefs and norms.


    learned behaviors shared by a group.


    a set of shared interpretations that affect the behaviors of a relatively large group of people.

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    Question 8

    2pts

    All of the following characteristics except _____________ can help define culture.

    Group of answer choices



    religion


    sexual orientation


    All of these characteristics can affect culture.


    socioeconomic background

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    Question 9

    2pts

    Which of the following best describes the way cultural values develop?

    Group of answer choices



    A person who moves to another country in middle age will never adopt the values of the new culture.


    A Korean born infant raised in the U.S. will have the same cultural values as her cousin who grew up in Seoul.


    Culture is learned, not innate.


    We are born with a specific set of cultural values that does not change throughout our lives.

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    Question 10

    2pts

    Our own culture's standards are usually

    Group of answer choices



    not obvious to us.


    easy for us to describe.


    strange.


    meaningless.

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    Question 11

    2pts

    According to Peter Drucker, a management expert, effective communication is

    Group of answer choices



    a burden that isn't worth your time.


    wasted if the receiver doesn't listen well.


    the responsibility of the sender.


    the responsibility of the receiver.

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    Question 12

    2pts

    When Pierre doesn't understand his supervisor's instructions, he blames his boss for not making the instructions clear. Pierre's belief that effective communication is always the sender's responsibility is an example of which of the following barriers to effective listening?

    Group of answer choices



    physiological


    lack of training


    sociocultural differences


    false assumption

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    Question 13

    2pts

    Rhonda received a voice message marked "urgent," but due to the poor quality of her phones' speakers, she was not able to understand the message. Which barrier to listening does this problem represent?

    Group of answer choices



    preoccupation


    communication channel barrier


    attitudinal barrier


    message overload

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    Question 14

    2pts

    The fact that a receiver can process information faster than a sender can speak affects which of the following barriers to effective listening?

    Group of answer choices



    physiological


    environmental


    sociocultural


    attitudinal

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    Question 15

    2pts

    Courtney continuously checks her email and texts responses while sitting in her biology lecture. Not surprisingly, she has trouble understanding many of the concepts she's supposed to be learning. Which type of barrier to effective listening does this represent?

    Group of answer choices



    message overload


    ethnocentrism


    physiological barrier


    faulty assumption

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    Question 16

    2pts

    Which of the following terms represents words that have more than one common meaning?

    Group of answer choices



    jargon


    judicious


    equivocal


    annotative

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    Question 17

    2pts

    Which of the following is an effective guideline for expressing messages clearly?

    Group of answer choices



    State your main idea using high-level abstraction, then illustrate with low-level abstractions.


    In most cases, it is best to talk only in low-level abstractions.


    Use specialized jargon when you are talking with persons outside your profession.


    You can help others understand your meaning by using equivocal terms.

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    Question 18

    2pts

    A specialized technical form of vocabulary that allows professionals to communicate about issues important to their field is referred to as

    Group of answer choices



    equivocal terms.


    jargon.


    ambiguous language.


    high-level language.

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    Question 19

    2pts

    The statement, "Omar has been nagging me about that job for two weeks" (as opposed to "Omar has inquired a few times about the status of that job.") is an example of

    Group of answer choices



    verbal precision.


    denotative language.


    biased language.


    low-level abstraction.

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    Question 20

    2pts

    A coworker tells you: "It makes me really mad when my boss strolls past my desk and says, 'Okay, honey, let's get down to work." I am not his honey!" In your coworker's view, the word "honey" is

    Group of answer choices



    jargon.


    a trigger word.


    report talk.


    an equivocal term.

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    Question 21

    2pts

    The term "emotional intelligence" refers to

    Group of answer choices



    a belief that women are too emotional to be intelligent.


    a tendency of highly intelligent people to be emotionally imbalanced.


    the ability and skill of interacting well with others.


    a person's score on the personality questions found on most IQ tests.

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    Question 22

    2pts

    The principal factor in shaping a communication climate is the

    Group of answer choices



    degree of human-relations training management has received.


    level of compensation employees receive.


    degree to which people feel valued.


    number of messages sent and received.

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    Question 23

    2pts

    A guideline for giving praise effectively is:

    Group of answer choices



    Use specific compliments that help the receiver recognize the exact behaviors you appreciate.


    Give praise as frequently as possible.


    Wait until someone has done a task perfectly to give praise, because praising a person's steps of progress is insincere.


    Praise people only when they are present; don't share compliments about people who are not present.

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    Question 24

    2pts

    Which of the following types of statements is likely to promote a supportive climate?

    Group of answer choices



    indifference to coworkers' needs and challenges


    statements that focus on identifying who is to blame for a problem


    descriptive statements expressed in "I" language


    conversations in which both parties accuse the other

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    Question 25

    2pts

    Which of the following demonstrates a focus on solving problems, not controlling others?'

    Group of answer choices



    "So, how are you going to get yourself out of this mess you've made?"


    "You need to take on more responsibility next year."


    "Why didn't you report your error to accounting sooner?"


    "Our "rejected products" count has increased by 10% in the past month. Can you suggest any remedies?"

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    Question 26

    2pts

    Interviews that gather information from large samples of people in order to learn about customers' preferences arecalled ____________ interviews.

    Group of answer choices



    journalistic


    diagnostic


    survey


    research

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    Question 27

    2pts

    Kio was injured while performing a safety inspection at the chemical plant he worked for and was taken to the emergency room. The doctor asked him a number of questions about his injuries to determine the proper course of action for treatment. According to the text, which of the following types of information-gathering interviews did Kio's doctor perform?

    Group of answer choices



    diagnostic


    exit


    survey


    research

    Flag this Question

    Question 28

    2pts

    Which of the following steps should come first in planning the interview?

    Group of answer choices



    Define your goal.


    Identify and assess the interviewee.


    Think up possible questions to ask.


    a list of topics.

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    Question 29

    2pts

    Structured interviews

    Group of answer choices



    allow for an unlimited range of questions and answers.


    should be used only by skilled interviewers.


    use open-ended questions to provide in-depth examination of the interviewee.


    obtain answers to standardized responses from a large number of people (commonly used in market research and opinion polls).

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    Question 30

    2pts

    After years of experience, Raylene has come to believe that the most effective way to determine a person's true personality during a job interview is to allow the conversation to go in any direction the interview may lead. Which type of interview schedule does Raylene prefer?

    Group of answer choices



    structured


    extemporaneous


    moderately structured


    unstructured

Answered 461 days After May 31, 2021

Solution

Shubham answered on Sep 05 2022
57 Votes
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