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Scenario: You are working for a small furniture manufacturer based in South Australia. There are 12 staff in manufacturing and 4 staff in management. The 4 members of the management team are the CEO...

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Scenario:
You are working for a small furniture manufacturer based in South Australia. There are 12 staff in manufacturing and 4 staff in management. The 4 members of the management team are the CEO (Chairperson of the meeting), HR Manager, Marketing Manager and Finance Manager.
A recent audit has found that the company is not compliant with four separate legislations.
The relevant laws and the problems found in the audit are as below
Laws Problem found in the audit
Anti-discrimination legislation One of the staff has complained that she is being harassed by the factory supervisor. The staff member thinks it is because she has just found out she is pregnant. The factory supervisor wants her to resign.
Privacy laws The receptionist is using the company customer list to ring people offering them a good deal on house maintenance services. He has just started a new side business of his own.
Workplace health and safety (WHS) legislation One of the machines is missing a safety guard and the user could get their fingers crushed if they are not careful.
Consumer law Your company has a 12 month warranty on dining chairs. A customer has brought a broken chair back to the factory after 2 years demanding a new one.

 

Answered Same DayDec 04, 2019BSB51107

Solution

David answered on Dec 26 2019
111 Votes
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Meeting held on 5 December 2017
The problem in consideration is that of harassment in the workplace. This is a serious issue and as a CEO it is not taken lightly by me. The complaint has come from Ms. Siria. She is pregnant and has complained to me that Mr James, the factory supervisor has been harassing her because he wants her to leave the organization. This is a serious concern and is to be taken very seriously not only for the benefit of the employee but also because it can lead to complicated legal issues for the Company. Such a case can also destroy the goodwill of our Company.
The issue will be resolved in the following manner:
1. Get the inputs of the other team members. This involves taking their views and whether they are aware of such or similar instances.
2. Since Ms. Siria is from the marketing team, the marketing manager will instructed to speak to her to get the details of the harassment. This includes collecting the date and type of harassment she faced. It is important that all details be duly recorded and signed by both parties. Confidentiality should be guaranteed.
3. The HR manager has an important role to play. He will be assigned the task of investigating the issue and getting the details from Mr James. Again, the details of the meeting must be recorded. The HR manager should check upon whether there is a previous complaint against Mr James.
4. The various course of actions will be decided during the meeting.
Agenda for the Meeting
    Purpose of meeting
     
     
     
    Lead
    CEO
     
    Discussion
    Introduce the problem.
    Team opinion
    Lead
    Team
    Discussion
    Take feedback and general opinion of the remaining members of the meeting.
    Role of Marketing Manage
    Lead
    CEO
    Discussion
    Instruct the Marketing manager to discuss the problem with Ms Siria
    Role of HR Manage
    Lead
    CEO
    Discussion
    HR Manager must investigate the issue independently. He must confront Mr James.
    Closure
    Lead
    CEO
    Discussion
    Announcement of next meeting after 2 days to follow up the results
Minutes of Meeting
    Employee Harassment Case
    12.5.2017    10 a.m.
    Conference Room
    Meeting called by
    CEO
    Type of meeting
    Discussion on employee harassment case
    Facilitato
    
    Note take
    
    Timekeepe
    
    Attendees
    CEO, Marketing Manager, Finance Manager, HR Manage
    Introduction
    Lead
    CEO
    Discussion
    The CEO introduced the problem in detail.
    Team Opinion
    Lead
    Team
    Discussion
    The CEO prompted all members to present their opinion on the...
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