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( 08 Fall ) Assessment CHCCCS007 Develop and implement service programs Assessment 1 Knowledge task Contents Assessment 1 Knowledge 3 Part A Short answer questions 3 Part B Scenario and questions 4...

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Assessment
CHCCCS007 Develop and implement service programs
Assessment 1 Knowledge task
Contents
Assessment 1 Knowledge    3
Part A Short answer questions    3
Part B Scenario and questions    4
Assessment 1 Knowledge
    Assessment Event
    1
    of (number of events)
    3
    Assessment Method
    Knowledge evidence
    Type of Assessment
    Written task
    Conditions of Assessment
    Skills must be demonstrated in the workplace or simulated environment that reflects workplace conditions
    Resources/Materials to be used
    Use of suitable facilities, equipment and resources including
-    Relevant organisation policies and procedures
-    Modelling of typical workplace conditions and contingencies including interactions with users of the service and co-workers from a diverse range of backgrounds
-    Client information
Cu
ent legislation, regulations and codes of practice
Recommended texts, resources and readings
Access to internet
    Instructions
    Answer each question with an appropriate/co
ect response
Learner to acknowledge sources where relevant using Harvard or APA
    Criteria for successful completion
    To achieve a satisfactory result you must answer each question with an appropriate response.
This knowledge assessment is used by the assessor to assess the learner’s knowledge. This assessment forms one piece of evidence and should be used in conjunction with other forms of evidence in the assessment process.
The learner must answer each question with an appropriate response to achieve a satisfactory result. Unless otherwise stated, a suggested word count of approximately 50-80 words is required for each question. For example, (150 words) requires a written answer with a word count of approximately 150 words for this question; provide 6 strategies, requires a list of 6 items.
Part A Short answer questions
1. How would you ensure ongoing consultation with all key stakeholders of your agency’s programs?
2. Provide two examples of how you could identify client needs when designing community service programs.
3. Explain two methods you could use in the continuous improvement process of community based service programs.
4. Provide three examples of possible sources of funding for new programs at a community service agency.
5. How could you identify any unmet needs in service provision for the client group with whom you work?
6. Explain the process you would use to communicate with key stakeholders about the details of a new service or program in your agency.
7. Explain how you would monitor and review a new program while it is being delivered.
8. How would you obtain feedback from key stakeholders on the effectiveness of service programs in your agency?
9. Discuss how you would meet the diverse needs of individuals in program development.
10. Explain the strategies you would use to evaluate the program after completion.
11. Explain the responsibility of the organisation and its management structure in the development and implementation of services and programs.
12. Explain how the term ‘sustainability’ is relevant to the design and implementation of services and programs in the community sector.
Part B Scenario and questions
You are a Community Development Worker for your local New South Wales (NSW) Council. There has been an increase in youth offending, truancy and public vandalism in the area and many stakeholders have expressed concerns about the impact of these issues on the community. Your role on this project is to investigate the situation and recommend strategies your department could pursue to address these issues.
From this scenario answer the following questions.
13. How would you identify the need for additional services and programs for young people in the area?
14. List four possible stakeholders who you would consult with in relation to this project.
15. Describe one suggestion for a program or service which could be developed, to address the needs of young people in this community.
16. Based on your program suggestion, answer the following
a Identify a list of possible resources required for this program.
Explain two risk factors you would need to consider in designing this program.
c Explain one example of relevant legislation, and how it would impact on this program.
d Provide a summary of two other factors you will consider in the design of this program.
e Describe how you could collaborate in partnership with another agency to deliver this program.
f How would you include young people as consumers in the development and implementation of this program?
17. Describe how you would present the information and recommendations to your organisation.
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Answered Same Day Apr 30, 2020 CHCADV002 Training.Gov.Au

Solution

Akansha answered on May 04 2020
147 Votes
Assessment
CHCCCS007 Develop and implement service programs
Assessment 1 Knowledge task
Contents
Part A Short answer questions    3
References    5
1.
Part A Short answer questions
1. How would you ensure ongoing consultation with all key stakeholders of your agency’s programs?
The foremost important step towards engaging all the key stakeholders in the ongoing consultation of the agency’ program is to identify their individual interests behind the success of the program. Thereafter it is important to communicate the key vision behind the proposed program so as every individual can align his or her interests and efforts with the same. Therefore, sharing of information, actively trying to engage the stakeholders by showing interest in their suggestions and trying to build a common knowledge base are some of the most common ways to ensure ongoing consultation. (Hellrung & Hartig, 2013)
2. Provide two examples of how you could identify client needs when designing community service programs.
The first method for identifying the client needs for a community service program will include analysis of as much as possible sources of information related to the cu
ent domain the client needs to address. For example, in case of the healthcare community service program, the research team will study the most evident diseases and the key reasons behind the same in the target geographical area. (Haug, 2015) The second method for identifying the client needs can include the use of surveys, forums, and client interview data to process and understand the key addressable areas.
3. Explain two methods you could use in the continuous improvement process of community-based service programs.
In order to ensure continuous improvement of the community-based service program, we will use the lean and Six Sigma approach. The lean approach is focussed on removing the activities that add burden to the process whereas the Six Sigma process is more focused on evaluating and controlling the process outcomes through continuous analyze. Both the processes can be powered by regular Stakeholder feedbacks. (Hellrung & Hartig, 2013) For example, the internal stakeholders can help to optimize the process by identifying the burdening activities whereas the external stakeholders can help to implement control and evaluation strategies by regular feedbacks.
4. Provide three examples of possible sources of funding for new programs at a community service agency.
The three most common sources of funding can be Federal grants, Local and Public support Funding and Multination corporations. ("Future funding deals for community pharmacists will reward quality and service provision", 2013) There are several local foundations who show interest in helping out the community service agency by finding their development plans. Majority of these funding is drawn from local and public support in addition to the federal funding. Additionally, business organization or Multinational corporations make social funding in the area where they operate or perform substantial business activities in order to establish a positive image of themselves in the area. They can serve as one of the major sources...
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