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Soumi answered on
May 01 2021
NAME OF PROJECT: MANAGEMENT DISSERTATION
RESEARCH: HOW DOES THE PERSONALITY OF A MANAGER INFLUENCE THE MOTIVATION OF THE EMPLOYEES?
SUPERVISOR: _______________________
DEDICATION: _______________________
APPRECIATION: _______________________
Abstract
This cu
ent project is discussing the impact of the personality of the managers within the motivation of employees within the organisation structure. In that case, the researcher is setting the research. The research is helping the researcher in case of competing for the research project with an effective format. Primary data collection method in the form of the survey has been implemented in this research. The first chapter introduces the overall topic and the scenario of the research. The aims, objectives and the research questions have been determined and stated in this research. The rationale of the research as well as the background of the research has also been stated in this chapter of the research.
The second chapter is the literature review. This chapter describes the different literary evidences that has been stated and laid in this research. The theories and the models used in the theoretical perspectives have also been stated in this chapter. The third chapter describes the methods that are used by the researcher in this research. Within the primary data collection method, the researcher is using the survey process. In that case, the survey is done with the 72 employees of the organisation. The data that are collected through the involvement of the primary data collection method is served based on the graph format. Furthermore, the analysis of that collected dart is also presented within the discussion of the project. In the last phase, the researcher is concluding this dissertation with the conclusion.
The researcher is also serving an effective recommendation in terms of the research project. The recommendation can help in case of serving effective motivation within the employees based on the personality of the managers. The fourth chapter describes the analysis of the data and the collection of the data in the form of the survey from the 72 respondents of the company. The analysis in the form of the charts and graphs has been described in this research. The final chapter describes the overall conclusion of the research and the recommendations that may be available to the company to improvise their cu
ent situation.
Acknowledgement
I would make use of this opportunity to thank my mentor and professor ___________________, who has been with me as a strong guiding strength throughout the completion of this dissertation. Besides, I would also want to thank my friends, who have been a great support to me. Besides, I would thank my parents for their love and encouragement. Last but not the least, I would show my gratitude towards the Almighty for His Blessings in my life.
Thanking you all.
_____________________
Table of Contents
Chapter 1: Introduction 8
1.1 Outline of the Problem 8
1.2 Background of the Organisation 8
1.3 Background of the Research 8
1.4 Rationale of the Research 9
1.5 Research Aim 9
1.6 Research Objectives 9
1.7 Research Questions 9
1.8 Dissertation Organisation 10
Chapter 2: Literature Review 11
2.1 Concept and importance of personality of the organisational manager 11
2.2 Concept and importance of employee motivation 11
2.3 Impact of the manager’s personality on employee motivation 11
2.4 Theories on employee motivation 12
2.4.1 Maslow’s Hierarchy of Needs 12
2.4.2 Herzberg’s Motivation Theory 14
2.4.3 Expectancy Theory of Motivation 14
2.4.4 Three-Dimensional Theory of Attribution 14
2.4.5 The 4-Drive Model of Employee Motivation 15
2.5 Conceptual Framework 15
Chapter 3: Research Methodology 16
3.1 Research Outline 16
3.2 Research Onion 16
3.3 Research Paradigm 17
3.3.1 Research Philosophy 17
3.3.2 Research Approach 17
3.3.3 Research Design 17
3.4 Sampling Method 17
3.5 Research Strategy 18
3.6 Data Collection Method 18
3.7 Limitations 18
3.8 Data Analysis 19
3.9 Time Frame 19
Chapter 4: Data Analysis 20
Chapter 5: Recommendation and Conclusion 31
5.1 Conclusion 31
5.2 Recommendations 31
5.3 Limitations of the Research 33
5.4 Future Scope of the Research 33
References 34
Appendices 36
Appendix 1: Time Table 36
Appendix 2: Survey Questionnaire 37
List of Tables
Table 4.1: What is your age 20
Table 4.2: What is your gender 21
Table 4.3: Working within the organisation 22
Table 4.4: Personality of a manager can influence the employees within the organisation 23
Table 4.5: Personality of your manager 24
Table 4.6: Manager and Motivation 25
Table 4.7: Personality of manager can serve motivation to the employees of the organisation 26
Table 4.8: Rate the leadership skill of your manager 27
Table 4.9: Personality of manager is serving the effective impact within the performance of employees within the organisation 28
Table 4.10: Personality of manager serves the positive results to the organisation through employee motivation 29
Table 3.1: Gantt chart 36
List of Figures
Figure 1.1: Structure of the Dissertation 10
Figure 2.1: Maslow’s Hierarchy of Needs 12
Figure 2.1: Conceptual Framework 15
Figure 3.1: Research Onion 16
Figure 4.1: What is your age 20
Figure 4.2: What is your gender 21
Figure 4.3: Working within the organisation 22
Figure 4.4: Personality of a manager can influence the employees within the organisation 23
Figure 4.5: Personality of your manager 24
Figure 4.6: Manager and Motivation 25
Figure 4.7: Personality of manager can serve motivation to the employees of the organisation 26
Figure 4.8: Rate the leadership skill of your manager 27
Figure 4.9: Personality of manager is serving the effective impact within the performance of employees within the organisation 28
Figure 4.10: Personality of manager serves the positive results to the organisation through employee motivation 29
Chapter 1: Introduction
1.1 Outline of the Problem
The workforce of the organisation is depending on the motivation of the employees. The employees are facing issues in terms of their motivation factor due to the lack of personality of the managers within the organisational structure (Szilard et al. 2015). Moreover, in the present context, the problem is to identify the effective impact of the personality of the managers within the employee motivation.
1.2 Background of the Organisation
Tesco has been the largest of the grocery and the general merchandise company situated in the UK. Since its establishment in 1919, the company has been found to excel in their paradigms of services and their loyalty to the customers. The company has been operating in the different parts of the world including the UK and has been cu
ently stated to be the third largest grocery retails of the world, in terms of the total revenue earned by the company in the recent times The company has been operational in terms of their superior quality of management and the advanced technological manifestations and has continued to be a strict company in terms of adhering to the derived and the established principles of operations and the quality of products offered by the company. The headquarters of the company has been situated in London, UK. However, the retails of the company are situated in about 6500 locations all over the world. In terms of the overall number of employees recruited by the company, it amounts to over 450000 employees as of the statistics of 2017.
1.3 Background of the Research
In the cu
ent day context, the effective workforce of the employees is the essential factors for the better performances of the business organisation. In case of having better performances of the employees, there is the requirement of the employee motivation within the organisational structure. Employee motivation can be served on the grounds of the personality of the managers within the organisational structure (Ansoff et al. 2018). The good behaviours of the managers within the organisational structure are helping the employees in case of having a clear view regarding the objectives of the organisation. With the clear view of the organisational objectives, the employees within the organisation can be able to get the destined objectives of the organisation.
1.4 Rationale of the Research
The researcher found that the managers are facing issues in case of motivating employees within the organisation due to the lack of personality (Abeysekera and Dawson, 2015). The cu
ent situation in terms of the motivation factor of employees is the lack of proper motivation. The managers are not serving effective motivation to the employees within the organisation with a positive impact (Chertoff et al. 2016). The researcher can be shedding light on the personality of the managers within the organisational structure in terms of serving motivation to the employees. The cu
ent research process is significant enough in case of the positive impact of the motivation of the employees within the organisation.
As the subject of the cu
ent research is denoting the impact of the personality of the managers within the motivation of the employees there is the requirement of the identification of the issues that the employees are facing in terms of the lack of motivation within the organisation. Moreover, the observation and findings can help in case of the serving process of effective results in terms of the personality of the managers within the employee motivation. The good behaviours of the managers within the organisational structure are helping the employees in case of having a clear view regarding the objectives of the organisation. With the clear view of the organisational objectives, the employees within the organisation can be able to get the destined objectives of the organisation.
1.5 Research Aim
The aims of the research are to highlight the different aspects of personality of the managers that directly leads to the improvement in the motivational levels of the employees. The research further aims to elaborate the impact of the motivation of the employees on their job performance.
1.6 Research Objectives
The objectives of the research are:
· To understand the personality of a manager and the concept of employee motivation
· To analyse critically the significance of employee motivation in an organisation
· To evaluate critically the role of the manager’s personality in motivating the employees
· To recommend suitable ways to implement managerial personality in motivating employees
1.7 Research Questions
The research questions are:
· What is the relationship between the personality of a manager and the concept of employee motivation?
· What is the significance of employee motivation in an organisation?
· What is the role of the manager’s personality in motivating the employees?
· What suitable ways may improve the implementation of the managerial personality in motivating employees?
1.8 Dissertation Organisation
Figure 1.1: Structure of the Dissertation
(Source: Researcher)
Chapter 2: Literature Review
2.1 Concept and importance of personality of the organisational manage
The personality of the managers in the organisational context refers to different qualities of the manager such as figurehead, honesty, smartness, confidence, punctuality, supporting nature, cooperation, problem-solving capacity and so on (Jafri et al. 2016). Through practicing the improved and systematic personality, a manager enables to impress his or her employees within the organisation. However, as per the type and category of the companies based on the industry, the importance of the manager’s personality differs. If a manager does not possess an influential and impressive personality, the employees cannot be inspired to serve their best effort for the organisational benefit. On the other hand, generally, the workforce of the organisations consists of employees belonging to different socio-cultural political, economic and racial backgrounds (Kaplan and Atkinson, 2015). Therefore, the impressive personality of a manager can motivate them to work as a team, develop healthy communication and supportive environment among one another and also to avoid any conflict among them.
2.2 Concept and importance of employee motivation
Employee motivation is defined as the status of the commitment of the employees towards an organisation and their interest to take an active part in the organisational benefit. As stated by Lazaroiu (2015), the fulfilment of the organisational goals, purposes, and aims are greatly depended on the motivation and enthusiasm of the employees. Both the internal and external factors may influence the employee motivation and evidently, the employees feel comfortable and energetic through motivation. Generally, the management is the most responsible to motivate the employees in performing their functional activities at its best level. For example, if the management of the organisations implements bonus, promotion, financial reward and such other strategies for the employees, they can positively be motivated. The major importance of employee motivation is greatly embedded in the increase of organisational productivity, enrichment of the product or service quality as well as in enhancing the organisational reputation in the market.
2.3 Impact of the manager’s personality on employee motivation
The personality of the managers within the organisations is considered as one of the most significant variables in determining employee motivation. The employees are greatly motivated by the positive and influential behaviour of the managers. For example, if a manager directly approaches the employees frequently and behave with them like a friend, the employees feel inspired to support the manager in every aspect of the company’s betterment. However, the rude and instructional behavior of the managers dissatisfies the employees and de-motivates them. Therefore, a pleasant personality is always expected from the manager’s side in order to motivate the employees in improving their performance quality (Mikkelsen et al. 2017). The cheerful and energetic personality of the manager towards the employees is also effective in attracting the employees to take part in the organisational decision-making process as well as providing their valuable feedback and suggestion. Smart and decent personality also motivates the employees to follow the characteristics of the manager and promote their organisational position.
2.4 Theories on employee motivation
There are several theoretical concepts that elaborate the idea, importance, and application of employee motivation. Those theories are discussed below:
2.4.1 Maslow’s Hierarchy of Needs
Figure 2.1: Maslow’s Hierarchy of Needs
(Source: Healy, 2016)
Maslow’s need hierarchy theory is noted as one of the motivational theory. In that context, it can be mentioned that the major context of the theory is depicting the needs of the employees within the organisational structure. Based on the observation of this theory it is observed that Maslow’s theory of motivation is based on the needs of human beings. In case of the analysis process of this motivational theory, Maslow is classifying the human needs based on the hierarchical manner. According to the analysis, process of the motivational theory of Maslow it can be added that bin case of the fulfilment of one of the basic need of human beings the leader can serve the motivation among the others. Within the next level of the human needs, there is the requirement of the higher development of the needs (Healy, 2016). The hierarchical theory of Maslow is divided into five distinct sections. In basic context, the hierarchical l theory of Maslow is noted as the motivational theory as this theory is including five different human needs within it. The five needs of the human beings are such as Psychological needs, safety needs, social needs, esteemed needs and the self-actualisation needs.
Psychological needs
Psychological needs are the basic needs of human beings. In that context it can be mentioned that there are different factors that are associated with the psychological needs are such as air, water, food, clothing and others. Based on the clear observation of the psychological needs it is observed that the psychological needs are related with the overall activity of human beings. Moreover, without the fulfilment of those psychological needs the human beings are not being...