Assessment Task 1
Assessment Weighting 50 marks
You should only attempt one of the options that follow.
Option 1:Using the checklist contained in Exercise 7 of Chapter 3 of the prescribed text describe and assess how your or another workplace manages complaints.Make sure you integrate readings and references into your analysis.Also, describe and analyse how you may improve the system you have studied.There are two outcomes you should aim at as follows:
i.a report type analysis of your findings of 2000 words due on or before 29 August 2018 and:
ii.a presentation of your findings in Sessions 9 and 10.
Your Reportshould include a critique of 2 other Presentationsthat are similar to or relate in some way to your own case.This critique should comprise at least 400 words of your Report.It should also include a consideration of how the system described is integrated with or compliant with the Fair Work legislation and regulations particularly those relating to ADR.
Note that a “Poster Style Presentation” is a short presentation limited to 3 overheads.You should describe to the group what you have done and how you have analysed your subject matter. It should summarize key material covered in your report.You will have 5 minutes to talk to the group and 5 minutes to answer questions.You should give a hard copy of the presentation overheads to the Course Coordinator.The report shall constitute 80% (i.e. 40 marks) of your mark and the Poster Presentation 20% (i.e. 10 marks).
Option 2:
Using ‘the analytic framework’ briefly described at 9.25 of the prescribed text analyse how a conflict management system operates in an organization.You may need to interview and/or talk to people actually within the organization.Make sure you integrate readings and references into your analysis.Also, describe and analyse how you may improve the system you have studied.There are two outcomes you should aim at as follows:
i.a report type analysis of your findings of 2000 words due on or before 29 August 2018 and:
ii.a presentation of your findings in Session 11.
Your Report should include a critique of 2 other Presentations that are similar to or relate in some way to your own case.This critique should comprise at least 400 words of your Report.It should also include a consideration of how the system described is integrated with or compliant with the Fair Work legislation and regulations particularly those relating to ADR.
Note that a “Poster Style Presentation” is a short presentation limited to 3 overheads.You should describe to the group what you have done and how you have analysed your subject matter. It should summarize key material covered in your report.You will have 5 minutes to talk to the group and 5 minutes to answer questions.You should give a hard copy of the presentation overheads to the Course Coordinator.The report shall constitute 80% (i.e. 40 marks) of your mark and the Poster Presentation 20% (i.e. 10 marks).
The report shall constitute 80% (i.e. 40 marks) of your mark and the Poster Style Presentation 20% (i.e. 10 marks).
The marking rubric for this task is as follows:
Criteria | Fail | Credit | Distinction | High D |
Compliance with instructions | qFailure to comply with instructions qMajor elements missing | qIncomplete/imperfect compliance with instructions qElements missing or compromised | qGeneral compliance with instructions qAll elements present | qComplete compliance with instructions qAll elements present and clearly labelled |
Research and reading | qLittle evidence of reading any of the core texts and further readings qReferences inappropriate or irrelevant to the topic and/or discipline | qEvidence of having read and understood some core texts and further readings qRelevance of some references to the topic / discipline debatable | qThorough understanding of core texts and further readings qReferences generally relevant to the topic and appropriate to the discipline | qThorough understanding of core texts and further readings qEvidence of independent reading beyond core texts and further readings qReferences highly pertinent to the topic |
Analysis and critical thinking | qDiscussion is focused on describing the negotiation role play. qTheories/concepts from the discipline are not identified/explained. | qDiscussion focused on describing the negotiation role play. qRelevant theories/concepts identified but poorly explained. qMay not articulate relevance of ideas from readings to argument. | qDiscussion synthesizes information from negotiation role play with ideas from readings. qRelevant theories/concepts are explained accurately. qAttempts articulation of ideas from readings to argument. | qDiscussion cogently identifies key ideas from readings qThorough articulation of relevance of the materials to the argument. |
Organization and presentation of material | qDoes not use appropriate essay format qKey elements missing eg. qIntroduction qConclusion qOther: | qEffective structure not achieved qEditing for relevance of content needs work qOverall argumentative structure needs work qLogical sequencing of ideas needs work | qEssay/report format achieved, but requires refinement qArticulation of relevance of content reasonably effective qOverall argumentative structure reasonably effective qLogical sequencing of ideas reasonably effective | qHighly effective report/essay construction qEffective articulation of relevance of content qEffective argumentative structure qLogical and coherent sequencing of ideas |
REQUIRED READING
CONDLIFFE, P., 2016Conflict Management: A Practical Guide, Lexis Nexis, (5thEd)