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Reflective Journal

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Answered Same Day May 29, 2020 BUS1003/BUS105

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Akansha answered on Jun 01 2020
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TEAM COMMUNICATION AND INTERPERSONAL SKILLS
Running head: Team communication and interpersonal skills
1
TEAM COMMUNICATION AND INTERPERSONAL SKILLS
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Contents
INTRODUCTION    1
TEAM COMMUNICATION    1
INTERPERSONAL SKILLS: EMOTIONAL INTELLIGENCE, SELF-TALK, AND ASSERTIVENESS    3
CONCLUSION:    5
REFERENCES:    6
INTRODUCTION
For the reflection, I choose two topics which are team communication and interpersonal skills related to the self-talk, emotional intelligence, and assertiveness. In my opinion, both chosen topic is very crucial for the growth and development of an individual on personal and professional front.
Effective communication is essential for the teams or groups for making the desired goals reachable. Healthy communication and good team work help in maintaining a positive environment. When the communication has been spreading throughout all the phases of the business area because a positive environment means satisfied and happier employees are communicated with the customers to
ing more productivity and profitability (Craft & Wegerif, 2014).
Interpersonal skills are those skills which use in our day to day life to interact and communicate with the others. An individual who possesses good interpersonal skills has greater chances to become successful.
The conclusion will be added in the end to find the findings of the fact.
TEAM COMMUNICATION
During the summer vacation, I took an internship at a local food restaurant where I found such good team work and coordination among the employees. On my first day I entered the restaurant, the leader has told me about my new responsibilities to serve the client in the proper time frame. I can see that all the employees were focusing on their task and had clear guidance on their job role. I believe Team communication plays a crucial role in the success of any organization. Good communication promotes trust between the team members along with creates a friendly environment at the workplace which encourages the employees to
ing more productivity through their hard work (Breckman, 2008). The lack of communication between the teammates
eaks the flow of work which reduces the employee’s morale and confidence. With the communication, the continuous working with the same members helps in recognizing each other’s weakness, strength, and thought processes which help in the smooth flow of work. The freedom of communication promotes the positive working environment and sense of satisfaction because the employees can talk to any member or leader if he among the employees or how it increases the employee’s production at greater extent has any query related to the particular task. Before joining this internship, I thought that communication is not so important which need the manager to focus on it before doing anything (Craft & Wegerif, 2014). But during my intern, I gain the knowledge about the importance of communication among the team members and how the productivity of the employees can be effectively utilized to
ing maximum possible outcomes. When the employee’s works to achieve a common goal instead of the individual goal is the possible outcome mainly comes from the effective communication between the employees. In the working hours, when conflict arises between the teammates due to i
esponsibility, misunderstanding, and unfair expectation, the leader comes in the front and...
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