HRMT 323: Injury Compensation and Disability Management
Assignment 3 Instructions 1.1
[TO BE PROVIDED BY TUTOR UPON REQUEST]
Assignment 3: Scenarios
After completing Unit 3, write a 500 report for each of the following scenarios recommending whether a return-to-work plan should be created for the injured worker. If a plan is recommended describe the elements of the plan, including work modifications, involvement with medical professionals and other parties, how ba
iers will be addressed and how the worker will benefit from the plan. Your report should consider all the practical considerations outlined in the scenario.
Scenario 1: Raoul
Raoul is a warehouse worker. His job has three components: lifting materials on and off a skid; moving materials around the warehouse using the mechanized skid; and recording such movements and performing periodic inventory. Raoul injured his lower back. After being off work for three weeks (and receiving WCB), the doctor indicates he should not perform manual lifting but can perform other activities for a period of at least eight weeks, but with no known end date. There are five other workers in the warehouse performing the same job. The work pace is quite busy for all six workers. There is a supervisor who monitors performance and resolves problems. Raoul is personally unpopular with his co-workers and there is skepticism among the other workers about whether his injury is real. The supervisor reports that visibly providing “light duties” to Raoul will create unrest among his co-workers. There is no other department or section where Raoul could be temporarily transfe
ed.
Scenario 2: Jasmine
Jasmine works in a call centre for a technology company. She assists customers experiencing technical problems with their devices. Three weeks earlier she tripped on a loose cable and hit her head, causing a mild concussion. She has been off work for this period, receiving WCB benefits. Most of her symptoms have now eased. She continues to be sensitive to light and noise, which can cause headaches. She also tires easily, needing to lie down for a short time every couple of hours. The call centre has 50 workers sitting at computers in cubicles located in a large, open industrial space. The lighting is overhead fluorescent lights. There is a small
eak room, an office for the supervisor, and a utility room. Workers use headsets to conduct calls, but the headsets do not filter out all the background noise. The pace of work is moderately heavy. The employer is known for their “frugal” approach to the business, regularly denying requests for additional equipment or other changes that result in increased costs.
Scenario 3: Kelly
Kelly is a registered nurse working in a busy u
an emergency room (ER). A month earlier they experienced a frightening incident with a patient who gra
ed them and threatened them with a knife. There were no physical injuries. They filed a WCB claim and took time off work for post-traumatic stress syndrome. They have been seeing a psychologist twice a week and have started meditating daily. The psychologist is recommending a gradual re-entry into the workplace. Kelly’s appointments place restrictions around which shifts they can take. Kelly is very nervous about encountering another violent patient. They express the value of taking time to meditate to calm themselves. The ER has 10 nurses working during a shift, performing a range of functions including intake and triage, patient care, charting and interacting with other medical professionals. The work is fast-paced, unpredictable and variable. The ER is short-staffed as the hospital has been dealing with budget cutbacks. Kelly does not wish to be re-assigned to another unit as they get personal fulfillment working in ER.
You are permitted to incorporate outside research into your recommendations, but you should not rely too heavily on outside sources. The purpose of the assignment is to problem-solve a situation using the concepts discussed in the course material.