2. you started a small high tech company in NY you are running a informational website customers...

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2. you started a small high tech company in NY  you are running a informational website customers must call your 800 number to place an order A customer in alaska is very unhappy with your product can he successfully sue you in alaska? you decided you want to be clear in all your future dealings, so you insert a forum selection clause in all your contracts with your customers that stipulates arbitration in NY under the rules of the american arbitration assoc would this be enforceable? what if the forum selection clause started that all disputes be heard in tibet? what ramifications are there to changing your website and making it more interactive so that people can place orders there?

Robert · Accepted Answer

Case questions 
1) You are running an informational website customers must call your 800 number to place an order A customer in Alaska is very unhappy with your product can he successfully sue you in Alaska?
Yes, the customer can successfully sue the informational website in Alaska until and unless there is forum selection clause, included in the contract. The main reason behind this is the fact that every geographic area is having defined legal authority, and federal government of respective jurisdiction holds power for passing its own laws. This rule applies even to small geographic areas such as countries and cities. Alaska is no longer exception to it and having same set of rules and regulations (Coghlin, Baker, Kenny & Kimball, 2014). 
In other words, Alaska is having separate independent jurisdiction to some extent and federal government of it enjoys certain powers and responsibilities. Under that power, it is allowed for a customer of respective region to sue informational website at their native place. There is court of general jurisdiction which is empowered to hear all cases and not reserved for special cases and claims. Therefore, court of general jurisdiction at Alaska is empowered to hear this case, providing judgement and passing it to superior courts, if necessary (Oceana Editorial Board, 2011). 
2) You decided you want to be clear in all your future dealings,

2. you started a small high tech company in NY you are running a informational website customers must call your 800 number to place an order A customer in alaska is very unhappy with your product can...

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