11.2. How does pricing affect a small firm’s image? Answer: 11.6. Why do many small businesses use the manufacturer’s suggested retail price? What are the disadvantages of this technique? Answer: 11.10. What is cost-plus pricing? Why do so many manufacturers use it? What are the disadvantages of using it? Answer: 11.14. What advantages and disadvantages does offering trade credit provide to a small business? Answer: 13.1. How has the Internet and e-commerce changed the ways companies do business? Answer: 13.5. Explain the five basic approaches available to entrepreneurs for launching an e-commerce effort. What are the advantages, the disadvantages, and the costs associated with each one? Answer: 13.9. Describe the techniques that are available to e-companies for tracking results from their Web sites. What advantages does each offer? Answer: 13.13. What are three specific things you can do to driver people to your website? Answer:
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