1. You are a human resource professional in a large organization. You routinely receive requests for advice from the various departments within the organization. Please review the following five memorandums from different managers who have a problem they need to deal with. Give an answer in writing to each of the five managers. 2. Your answers should be typed in an essay format between 3 & 4 pages long for each answer. 3. Analyze the problem including various alternative solutions and conclude by giving advice for which alternative the manager should choose. Give reasons for this choice. 4. Please use a variety of resources for your analysis. You may use CanLii, your textbook, the internet (not wikipedia), journal articles or other books & articles. Do not use your lecture notes as a source to cite. Please cite all sources. 5. Please use formal language. Use the attached handout, “Effective Legal Writing” as a guide. 6. The assignment is to be handed in as one complete paper. Since each answer is to be 3 to 4 pages long, your entire paper will be between 15 and 20 pages. 7. Please provide a title page with the name of the course, the date and your name & I.D. Number. 8. All assignments are to be handed in at 11:59 p.m. on the due date. No assignments will be accepted after the due date unless prior permission has been given by the instructor. MEMORANDUM TO: HUMAN RESOURCES FROM: FRONT CASHIER SUPERVISOR DATE: MARCH 3, 2020 I am having problems with an employee and do not know what to do next. This cashier has worked for us for the last 25 years. She has been a good employee and I have had no problems with her in the past. Unfortunately, she seems to have recently developed a bad attitude and I cannot understand why. We recently decided to change the tills to the most up to date laser scanning devices. Although they are a bit awkward to work with at first, once an employee has been fully trained, they improve efficiency immensely. This particular cashier was concerned about these changes and was unhappy when I told her that we were implementing them. She thought the training might be difficult and stressful. I told her that there was no problem since I had no intention of sending her on the training. She is 64 years old and I am sure she should retire soon. The training costs us $1000 per employee so I thought I would save the company a little bit of money and have her work in a different area until she retires. I’m sure I can find something for her to do and it is only a matter of time until she retires. Despite her complaining about the training, she was livid when I told her she would not be taking it. She is threatening legal action! What should I do? MEMORANDUM TO: HUMAN RESEOURCES FROM: SENIOR RESEARCH SUPERVISOR DATE: MARCH 3, 2020 One of our researchers has become a problem. I’m not sure if he is addicted to social networking sites or if he really thinks that it is okay that he spends most of his day sending Twitter messages or chatting with Facebook friends. Every time I walk past his desk, I can see what he is doing and it isn’t work! When he hears me coming, he quickly stops but not before I have seen what he is doing. I get twice the amount of work out of the other researchers and this guy has got to go. The problem is that I don’t have any real proof. I would like to monitor what he is doing on his computer by installing software that will provide reports to me. Can I do something like this? MEMORANDUM TO: HUMAN RESOURCES FROM: VICE PRESIDENT, OPERATIONS DATE: MARCH 3, 2020 We are about to hire a senior manager of research and development. She is leaving a very responsible position with our major competitor. We have had to provide her significant incentive to come to us – she is a gal who really gets things done. Her starting salary will be $100,000 per year and she will receive a bonus of $20,000 for each project that finishes before its deadline. Because she is in her 50’s and she has had to move halfway across the country, she wants to make sure she is with us until her retirement. We have promised to keep her for at least five years. Obviously we need an employment contract in this situation. We want to make sure that we protect ourselves adequately. What kind of terms should be included in the contract to make sure we do NOT lose our shirt if she isn’t happy with us? How do I make sure the contract can still be enforceable if we make changes later on? MEMORANDUM TO: HUMAN RESOURCES FROM: MANAGER, SHIPPING AND RECEIVING DATE: MARCH 3, 2020 We have a shipper who is great at what she does. Nothing ever goes out late and she keeps track of all orders until they are received on the other end. I really do not have any complaints about her work except that she is late all the time. Some days she is late by about 5 minutes and other days it is a couple of hours. I have tried to talk to her about it but she is always so busy doing her job that I have only mentioned my concerns in passing. Usually we are having coffee with others and I might make a remark about punctuality. The other employees are starting to complain. They think she is getting off easy. She has had a couple of arguments with the others and I think it is because they are starting to resent her. Although she is an otherwise good employee, I am going to have to let her go if things do not improve. It is affecting morale way too much. What can I do to make sure we do not get sued when I dismiss her? By the way, she often says she is late because she is sick. Does this make a difference? MEMORANDUM TO: HUMAN RESOURCES FROM: SENIOR MANAGER, ENGINEERING & DESIGN DATE: MARCH 3, 2020 Two years ago we promoted one of our best engineers to Manager of the Product Development Lab. When he was working as an engineer in the lab, he always got the job done. He worked hard and I would really say he was one of the best employees we have ever had. I wanted to reward him for all his hard work and gave him this promotion with added responsibilities. As it turns out, he does not have much time for lab work anymore. He is mostly involved in training, supervising and disciplining the lab employees. He also is required to plan the lab activities so that the work gets done on time. Although he usually is able to plan the lab activities well, he is terrible with people. Employees who were very happy with their job prior to his becoming Manager have started quitting. We have lost 7 good people from the lab in the last 2 years! Employees who used to get the work done on time and done well are now handing in late, shoddy work. When questioned they indicate that they get no support from their manager and cannot work efficiently with him in charge. To add insult to injury, the company has had to defend 3 human rights complaints. In all 3 complaints, the employees have cited this Manager’s behaviour as a problem. I have spoken with him on several occasions and have made it clear to him that his work must improve. These warnings have been put in writing on his file. His work is not improving and he has indicated to me that he just is not good with people. He does not know what else to do. I am going to have to let him go. Have I done everything to protect the company? What should I be concerned about?