Learner guide Participant Notes Unit of Competency: CPPDSM4080A Work in the Real Estate Industry CPPDSM4080A – Work in the Real Estate Industry Page 2 of 107 CPPDSM4080A Work in the Real Estate...

CPPDSM4080A ASSESSMENT
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Participant Assessment Pack:

CPPDSM4080A Work in the real estate industry

Unit Descriptor
This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

The unit may form part of the licensing requirements for persons engaged in real estate activities in those States and Te
itories where these are regulated activities.

    Participant Declaration & Signature
    
    Participant’s Name:
    
    Address:
    
    Tel:

    Mob:

    E-mail:

    
    1. I have read and understood the Assessment information for Participants on page 3 of this assessment pack
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    2. The work in the attached assessments is my own. I acknowledge and understand that copying the work of others is plagiarism and will result in re-assessment
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    3. I believe that I am ready for assessment
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    4. I have received all the relevant tools and resources necessary to undertake assessment
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    5. I have kept a copy of the work I am submitting
    
    Signed:
    Date:
    
    Participant’s comments:





    

    For trainer support:
    Return your completed assessment:
    
    

    
Assessment:
CPPDSM4080A - Work in the real estate industry

THIS PAGE - ASSESSOR USE ONLY
Assessment Methods Used:
    A
    ✓
    Workbook Activity /
Multiple Choice Questions
    E
    
    Demonstration or Observation
    
    
    
    F
    
    Role Play
    B
    ✓
    Written Questions
    G
    
    Documentary Evidence Portfolio
    C
    ✓
    Case Study
    H
    
    Ve
al Interview
    D
    
    Project/ Assignment
    I
    
    Superviso
3rd Party report


    Assessment Outcome:
    Part A – Multiple Choice Questions
     Satisfactory
     Not yet satisfactory
    Part B – Written Answer Questions
     Satisfactory
     Not yet satisfactory
    Part C – Case Studies
     Satisfactory
     Not yet satisfactory
    Assessor Comments / Feedback / Recommendations:






    The evidence submitted for assessment is:
    Yes
    No
    Valid (relates to the performance required for this unit)
    
    
    Sufficient (addresses all elements and performance criteria)
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    
    Authentic (is the participants own work)
    
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    Cu
ent (demonstrates competency now)
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    
    Outcome for this unit
     Competent
     Not yet competent
    Assessor Declaration
The required skills & knowledge for this unit of competency have been demonstrated in the evidence and assessed at AQF level 4.
    The participant is Competent in CPPDSM4080A Work in real estate industry
    Assessor Name:
    
    Signature:
    
    Date:
Assessment Information for Participants

Assessing your competence in this unit
In this unit you must be able to demonstrate your underpinning knowledge and ability to perform the tasks relating directly to the learning outcomes and performance criteria. This means that you have to be able to demonstrate that you can identify and apply the key functions of real estate agency, the legislation and regulation that affects operations, and the employment requirements.

This assessment pack includes three forms of assessment:
· Multiple Choice Questions (Part A)  Written Answer Questions (Part B)
· Case Studies (Part C)

Part A — Multiple Choice questions
This section contains 25 questions. Please carefully read each question before answering. Most questions are multiple choice, and you should circle the letter of the responses which best answers the question or completes the statement most accurately. Some questions may have more than one co
ect answer, and that is indicated in the question itself.
For true / false questions, circle either the word ‘true‘or 'false’ to match your response to the question.
In mix and match questions, you are required to match the column of key words presented on the left hand column to the right hand column.


Part B - Short Question Answers:
Part B of this assessment comprises a series of questions relating to the elements and performance criteria for this unit of competency. The questions have been mapped to the assessment criteria for this unit of competency, as well as to the required skills and knowledge and understanding.

Answers should be one or two paragraphs in length, and, where appropriate, mention the applicable legislation


Part C - Case Studies
In Part C of the assessment you will be required to answer the questions in the case study scenarios. The case studies should be completed after you have submitted your assessment work for Parts A, and B.

Your assessor will be looking to see how you respond to questions and for the skills and knowledge that you would need to apply to a satisfactory standard.

The timescale for return of your written questions and answers will be advised by your trainer / assessor during your workshop


    
Achieving Competence
An assessment of competence is based upon the answers you provide is all four parts of this assessment

Submit to your assessor:
· All assessments from this assessment kit.      All relevant signatures and dates where specified      Any other evidence required by your assessor.
· Ensure every page of your assessment is clearly marked with your full name.

Note: If you are posting your assessments, please ensure that you retain your own copy of this assessment prior to posting your original.


Review Process
If your assessor assesses you as Not yet competent or Not yet satisfactory you will be given oral and/or written feedback on areas needing improvement.

You will be provided with additional opportunities to achieve competency. This could include resubmitting the written questions and answers or completing additional projects. Timeframes for resubmissions or additional projects will be negotiated with your assessor. In certain circumstances, alternative assessment methods may be used and these will be discussed and agreed with you.

For further information on our assessment processes, grading, appeals and plagiarism, please refer to the Leverage Participant Handbook, available on our website at: http:
www.leveragegroup.com.au/leverage-academy/participant-handbook/

You are encouraged to provide feedback of the assessment as part of our on-going continuous improvement practices.


Recognition of Prior Learning
If you have extensive and cu
ent experience in the requirements of this unit, you may be eligible to apply for Recognition of Prior Learning (RPL) as an alternative method of assessment. If you believe that this applies to you, please ask your trainer or assessor about applying for Recognition of Prior Learning.


    

Part A – Multiple Choice Questions

Participant Instructions:
· This section contains 24 questions. Please carefully read each question before answering.
· Most questions are multiple choice, and you should circle the letter of the responses which best answers the question or completes the statement most accurately.
· Some questions may have more than one co
ect answer, and that is indicated in the question itself.
· For true / false questions, circle either the word ‘true‘ or 'false’ to match your response to the question.
· In mix and match questions, you are required to match the column of key words presented on the left hand column to the right hand column.


    
    Assessor to complete shaded areas:
    S
    NYS
    1.
    
Circle the three (3) key features of the relationship between an agency and the principal (client)

a. Authorises the agent to find a third party who is willing to agree to the principal's terms
. To ensure that the purchaser gets the best deal possible
c. To act within the constraints of the contractual and fiduciary obligations as described by the legislation
d. Evidenced by a written authority (namely the agency agreement)
ANSWER: A, C, D.

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    2.
    
True or False:

A real estate agent has a binding fiduciary relationship with a buyer and a tenant.
True


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    3.
    
Match the role with the co
ect description:

    Real Estate Salesperson
    A person who has completed the minimum qualifications as specified by the Act and must be employed by a licensed Real Estate agent to ca
y out any of the functions of a stock and station agent

    Real Estate Property
Manage
    A person who is responsible to the Real Estate agent and to the property owner for the effective management and control of properties managed by the agency.

    Real Estate Agent
    Any person who is licensed to own, operate or manage a Real Estate business

    Corporate support
    A person whose functions include reception, clerical accounting, secretarial, research and human resources.

    Auctionee
    Additional accreditation that authorises the holder to perform the activity of selling or attempting to sell or offer for sale or resale any property by way of auction

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    4.
    
True or False:

Industrial property is land used for grazing stock or cultivating crops on a commercial basis.
Answer: False

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    5.
    
Match the description to the form of organisational structure of an agency:

    a. Franchise Group
    1. Real estate business owners join a corporate group, adopting their marketing,
anding, operating systems and support in return for a fee for services provided and a royalty based (in part) on sales volumes
    b. Marketing Group
    2. Real estate business owners collaborate on marketing and
anding to project a large corporate image to their clients, typically for an agreed monthly membership contribution.
    c. Independent Agencies
    3. This organisational structure has no formal links with corporate agencies, and operate as autonomous businesses
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    6.
    
When accessing and sourcing legislation relevant to NSW real estate agency operations you could (Circle 4 co
ect answers)

a. Log onto the NSW Fair Trading website
. Refer to www.legislation.nsw.gov.au and check the Property Stock and
Business Agents Act
c. Speak to a solicitor
d. Do a Google search
e. Check with the Strata Management Institute
ANSWER: A,B,C,D

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    7.
    
The Anti-Discrimination act makes it illegal to discriminate on grounds of: (there are 6 co
ect answers)

a. Gender
. Age
c. Pet ownership
d. Sexual Preferences
e. Pregnancy
f. Intellectual Disability
g. Race or religion
h. Smoking
ANSWER: A, B, D, E, F, G

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    8.
    
You are conducting a property inspection with several groups of interested buyers and leave your client's file on the kitchen bench while showing the property to the prospective buyers.

Yes or No? Is this a potential
each of the Privacy Act?
ANSWER: NO

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    9.
    
What is the maximum penalty that can be imposed for ca
ying out the functions of a Real Estate Agent without a cu
ent licence or Certificate of Registration?

a. 50 penalty units
. 100 penalty units
c. 200 penalty units
d. 400 penalty units
ANSWER:400

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    10.
    
The money placed into an agency’s trust account can be used:

a. By the agency to manage day to day cash flow
. Only as instructed by the beneficial owner of the funds
c. By the agency licensee in charge to pay administration salaries
ANSWER: B

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    11.
    
Identify the industry body that specifically represents the Real Estate sector of the real estate industry nationally:

a. Australian Livestock & Property Agents Association
. Property Council of Australia
c. The Office of Fair Trading
d. The Real Estate Institute of Australia
ANSWER: D
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    12.
    
Think about the instructions given to you by clients. Which of the following statements is CORRECT?

a. Specialist advice should be sought if the instructions are beyond your personal skill or knowledge
. Should be precise, so as to minimise e
ors and confusion
c. Should be confirmed in writing if given ve
ally
d. Should be in writing, on the co
ect forms if that is required by the act or regulations
e. All the above
f. None of the above
ANSWER: E
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    13.
    
Which of the following may occur if an agency agreement is not completed co
ectly, or not properly signed and dated?

a. The agency may not have the right to offer the property for sale
. The agency may not have entitlement to recover any fees, commissions or expenses
c. The agency would not need to follow the owners instructions
ANSWER: A

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    14.
    
Duty of Care means that:

a. You must act confidentially and in the clients best interest
. You must follow your clients instructions even if they are illegal
c. If asked you must give your buyers phone numbers to your seller
d. You must conduct yourself ethically at all times
e. All of the above
f. a and d
ANSWER: D
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    15.
    
Reasonable Skill, Care and Diligence means that you must:

a. Demonstrate your knowledge in real estate
. Never assume or guess information
c. Always disclose any material facts
d. Always act as a professional stock and station agent
e. All of the above
ANSWER: D

    
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    16.
    
A NSW real estate registration certificate…:

a. Allows you to work under the supervision of a licensed Real Estate agent
. Allows you to open your own real estate or stock and station agency
c. Allows you to employ other registered real estate salespeople
ANSWER: A

    
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    17.
    
Which of the following will be taken into consideration by the Office of Fair Trading when considering an application for any Real Estate Agents Licence or registration?

a. The age and character of the applicant
. The applicant’s criminal history and their mental capacity
c. The qualifications held by the applicant
d. The driving record and nationality of the applicant
e. All the above
f. a, b and c only
ANSWER: F
    
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    18.
    
Match the definition to the description

    
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    A. Misleading and Deceptive conduct

        1. One person has used undue influence and unfairly takes advantage of another
    

    
    
    
    
    
    B. Unconscionable conduct

    2.     The wrong...