To: New Consulting Team MemberFrom: CEO
Welcome to our consulting firm to assist companies with their Organizational Behavior problems. To start, I would like you to read the case problem on pages 39-40 of your textBlood, Brilliance, Blind Ambition, and Fraud ( The Theranos Case),and apply the 3 steps problem-solving approach that is discussed on page 40. Set out your answers with the following headings:
Step 1: Define the problem
Step 2: Identify the causes of the problemby using material from Chapter 1.
Step 3: Make recommendationsfor solving the problem.
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