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This task is designed to develop your ability to: contribute fruitfully to a group task; assess an organisational issue or problem as objectively as possible; appreciate the potential of theory in...

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This task is designed to develop your ability to: contribute fruitfully to a group task; assess an organisational issue or problem as objectively as possible; appreciate the potential of theory in managerial decision making and problem solving; apply theory to ‘real life’; take managerial responsibility by designing a practical course of action.You must submit your assignment to the Turnitin software before the due date. If you are happy with the percentage of similarities (less than 20% as per UBSS Academic Misconduct Policy 3.14) then its fine. Otherwise, you will do the necessary changes and submit it again. This would allow you to avoid being accused of and being penalised for - plagiarism.Due Date: Tuesday Week 9 (14 July, 2020 before midnight)Only one report from each group. The leader of the group will submit the report and the report MUST contain the name and ID numbers of all group members including the group leader.Task description:1. Form a group with 5 members. Nominate one member as the group Leader. Email the list to your lecturer by week-3 (at the latest). The email: XXXXXXXXXX or XXXXXXXXXX. Identify a problem (only one problem relating to OB) in an organisation you have access to (preferably an organisation where at least one group member works or has worked recently. Do not focus on a problem that has already been solved.3. Provide a brief introduction to the organisation (it is acceptable to withhold the name of the organisation).4. Describe the problem, as much as possible in terms of the observable or measurable symptoms it manifests, for example: low levels of motivation; high employee turnover; deterioration of service quality; increased customer complaints; dysfunctional groups; loss of profit; negative/ unhelpful organisational culture etc.5. The issue/problem should then be considered and analysed in terms of concepts/ models/ theories drawn from any two topics studied as part of this subject. Try to choose the topics that seem to offer the most useful insights into the problem. Do not try to deal with many models or concepts. Topics outside the OB subject coverage must not be selected.6. Design an intervention (a change program or set of activities and procedures) utilising some aspect or aspects of your analysis. The intervention should be intended to solve or improve the situation. Please note you are not merely being asked for a list of recommendations.7. Prepare a report of 1200 words and submit it via Moodle on or before the due date (only one report from each group). Your report must be correctly and adequately referenced using APA style.
Answered Same Day Jul 13, 2021

Solution

Saloni answered on Jul 13 2021
138 Votes
Organization behaviour is the study of both group and individual performance and activity within an organization. It is the study of human behaviour in an organization, interlink between the human behaviour and the organization. The study of organizational behaviour gives an in-depth knowledge about employee behave and perform in the workplace. Features of organizational behaviour-
· It is not just a discipline but is a separate area of study.
· It is a versatile approach and a combined knowledge took from sociology, psychology and anthropology.3
· It involves applied science and its use in organizational analysis.
· It has a strong interest in human welfare, values and dignity.
· It is a systematic approach which identify the most efficient means to generate consistent and optimum results.
Organization behaviour work towards certain motive such as job satisfaction, finding the right people, leadership and conflict resolution, organizational culture, understanding employees better, understand how to be a good leader, develop a good team and higher productivity.
Three major limitation of the organizational behaviour is behavioral bias, law of diminishing returns, unethical manipulation of people.
Challenges an organization faces
· Responding to Globalization
· Increasing workforce diversity
· Improving ethical operation
· Empowering people
· Total quality management
· Stimulating innovation and change.
· Emerging to E-organization or E-commerce
· Improving quality and productivity.
· Financial management
· Regulations and Compliance
Part 1
The business challenge we are going to take into consideration is Workforce diversity. We will be discussing a fast food chain. It is the second largest franchised pizza delivering company. Time is the soul of the organization. Each and every minute counts. From monitoring the temperature of melting cheese to perfection, ensuring delivering orders on time, setting out payrolls and dealing with issues of scheduling order, at every step effective communication is required.
Part 2
Workforce diversity refers to similarities and difference among employee in terms of age, cultural background, physical abilities and disabilities, race, religion, gender and sexual orientation. Companies and organization are reflecting the increasing difference in culture and and perspective. Different views, proficiency and and experience leads to difficulty in growth and success of any organization. As workforce demographics shift and global market emerge workplace diversity increase to become a necessity. It is the pattern in globalization and increasing ethnic and gender diversity, it is an essential for all the employer to adapt to managed diversity at workplace.
There are four type of diversity dimension- internal, external, organizational and world...
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