This document is Communication Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBINM601.
Communication and Education Plan
Audience
Key message
Delivery method
Frequency and duration of session (if applicable)
Location
BSBINM601 Manage knowledge and information
Vocational Training Institute RTO 41111 CRICOS 03487C Page 1 of 1
Version: October 2019 v1.0
© J&S Learningwork 2018
This document is Information Management Policy and Procedures Template
It is part of the supporting assessment resources for Assessment Task 2 of BSBINM601.
King Edward VII College
Information Management Policy and Procedures
Purpose
Summarise the document’s objectives.
Writing Style
Give a
ief description of an acceptable style of writing.
Standard Operating Environment
King Edward VII College’s standard operating environment (SOE) is Microsoft Windows.
Documentation should be produced using Microsoft Office 2011 or higher. This will ensure portability of files and consistency of operation.
Hyperlinks
Describe how hyperlinks work.
Templates
There is no single standard template for documents at King Edward VII College. Writers may use their own formats for documents as long as the following style guide is followed.
Note that all letters sent to external parties must be signed by the owner of King Edward VII College.
Data storage system
Describe the new system and how it should be used.
Data Security
As applies to the data storage system use.
Page Layout
Only A4 paper is to be used for King Edward VII College documents. The page margins must be as follows:
· All margins (left, right, top and bottom) 2.54cm
· Header or footer 1.27cm from margin line.
Headers and footers
Headers are used for all documents of more than one page. They contain the King Edward VII College logo, the title of the document and the title of the cu
ent section (if applicable).
Footers are used for all documents (except for letters and emails) and must contain the file name, the date and the page number.
Appearance
The standard font for all King Edward VII College documents is Arial 10pt with 1.15 spacing.
Headings should be bolded with Heading 1 in 14pt and Heading 2 in 12pt.
PowerPoint slides may be developed using any font or size.
Filing
All documents must be filed in the appropriate folder on King Edward VII College’s computer system.
Cu
ent folders are:
1. Administration
1.1 Invoicing
1.2 Co
espondence
1.3 Purchase orders
2. Marketing
2.1 Flyers
2.2 Special offers
2.3 Customer co
espondence
3. Staffing
3.1 Staff files
3.2 Human resources policies and procedures
3.3 Newsletters (file by month)
4. General Policies and Procedures
4.1 Record keeping policies and procedure
4.2 Complaints handling policy and procedures
5. Registers
5.1 Equipment Register
5.2 Complaints and Feedback Registe
If there is no relevant folder, staff should create a new folder. Folders must be labelled numerically as above. If there are changes to existing folders the above list should be updated with this policy and procedure and sent to staff.
Archiving folders
To ensure that our folders stay up to date, staff are required to regularly archive documents.
Each staff member should create a folder called Archive and then sub-folders as per the folders under filing. Archived files should be filed under the relevant sub-folder by date.
Back up
Describe standard back-up procedures.
Privacy
Describe privacy standards and procedures.
BSBINM601 Manage knowledge and information
Vocational Training Institute RTO 41111 CRICOS 03487C Page 1 of 2
Version: October 2019 v1.0
© J&S Learningwork 2018