Reflect on and improve own professional practice
Facilitate workplace de
iefing and support processes
A summary of the assessment tasks for these units is as follows:
Assessment 1. Professional development report
Assessment 2. The supportive workplace’ scenarios assignment
XXXXXXXXXXAssessment 3. Conduct consultative activities
ASSESSMENT 1: Professional development report
Instructions
You are required to answer the following questions about person cu
ent skills and his professional development needs. In your answers you must demonstrate that you are measuring person skills and knowledge against cu
ent industry standards for a Community Services Worker with a Diploma (or equivalent job title).
1. Describe person cu
ent skills, knowledge strengths and knowledge gaps.
2. Describe how he will develop and / or upgrade his skills and knowledge to maintain his strengths and fill the gaps.
3. Discuss how, when and where he will do this professional development?
4. Discuss how he will measure his progress?
ASSESSMENT 2: ‘The supportive workplace’ scenarios assignment
Instructions
You are required to read the following scenarios and answer the attached questions to demonstrate your competence in contributing to the welfare of yourself and your colleagues in the workplace
Scenario 1
A colleague (with whom you have worked well) appears tired and agitated and has called in sick twice in one week. You have noticed that your colleague has been late quite often recently. This is unusual. Your colleague appears unhappy and is not working at their usual pace.
1. How could you identify ways to be supportive of this colleague? Include a
ief description of the interpersonal helping skills you could use.
2. Describe what you could do to be supportive.
Scenario 2
Peta works around 45 hours per week and travels frequently as part of her job. She visits many families, completing support plans and attending meetings. She often does not have time for a lunch
eak and she is known at work as the person to involve if there is a problem.
However, lately Peta has been grumpy and i
itable and is experiencing frequent mild headaches.
1. What should Peta do?
2. Describe what Peta can personally do about her situation?
3. Describe what Peta should discuss with her supervisor?
4. What solutions to her cu
ent situation can Peta suggest in her supervision session?
5. What could Peta suggest about possible changes to her workplace a
angements?
Scenario 3
Te
y has worked at a respite home for people with disabilities for three years. It is Te
y’s first night working with Lin who is a new resident who has autism spectrum disorder and a history of aggressive behaviour towards others. Te
y’s partner on the shift is Fatima, who is a newly qualified worker.
During the shift, Lin becomes highly agitated and starts throwing objects around the room. Fatima is scared. Te
y calls his supervisor Tamara. Tamara tells Te
y to call the police, as he is required to do in an emergency and lock himself and Fatima in the office until the police a
ive. The police a
ive and Lin immediately calms down. The situation is resolved.
The following day, Tamara follows up on the incident. She soon realizes that Fatima is still very upset by the experience as she did not expect it and was very frightened. Tamara suggests a de
iefing session. She explains the procedure and potential benefits to Fatima. Fatima says she would like to have a de
iefing session and asks if Te
y can come too.
1. How should Tamara prepare for this de
iefing session?
2. What are some questions she could ask Fatima and Te
y?
3. What organizational policies and procedures would be relevant? Why?
4. What follow up for Fatima and Te
y might be necessary?
5. Consider what further support might be necessary for either Fatima or Te
y.
6. What follow up for the organization might be necessary
ASSESSMENT TASK 3:
CONDUCT CONSULTATIVE ACTIVITIES
Instructions you are required to conduct two different consultative activities with at least two of your pretended colleagues; a) an Information session and b) a consultative discussion
3a) Conduct an Information Session:
You are to examine your workplace’s Work Health and Safety Policies and Procedures and prepare an ‘Information Session’ that covers;
· An explanation of Work Health and Safety Policies and Procedures.
· Demonstration of the Work Health and Safety Checklist, including applying of Risk Assessment and any Hierarchy of Control Measures required.
· A demonstration of Personal Protective Equipment (PPE) where required for the job role.
Your information session format may include:
· A PowerPoint presentation.
· DVD or other digital media.
· Written handouts including a Risk Assessments, Safety Audit and or other safety exercises, and or
· Other written and visual resources for this session.
3b) Conduct a Consultative Discussion (following the information session):
Following your Information Session you will consult with at least two (2) workers and:
· Discuss the findings from Work Health and Safety Checklist , Risk Assessment including Hierarchy of Risk Control Measures) conducted within the workplace and ask your colleagues to identify two (2) hazards that they would like to be consulted about.
· You are then required to facilitate a discussion whereby your colleagues make suggestions and recommendations for their two (2) identified hazards. Work with your colleagues to apply Hierarchy of Control Measures and prioritise risk as part of the risk assessment process.
· You are then required to develop an Action Plan with your colleagues using your workplace Action Plan and submit this form.
· The Action plan will need to include and record: - Strategies for monitoring and reviewing workplace compliance within WHS procedures. - WHS priorities - Any training needs - Any potential ba
iers to improvement
SHORT REPORT ON COORDINATING EITHER A LOCKDOWN OR AN EVACUATION DRILL
Instructions you are required to describe how you would coordinate workplace procedures for a ‘simulated’ emergency situation.
An emergency situation may be:
· A lockdown
· An evacuation including a fire drill.
Choose one emergency situation (either a lockdown, or an evacuation including a fire drill). Locate and read the organisation’s Workplace Policy and Procedures regarding either a lockdown or an evacuation drill (choose one). After consulting the organisation’s documents, write a short report outlining in your own words how your organisation undertakes this activity
Reflect on and improve own professional practice
Facilitate
workplace
de
iefing
and
support
processes
A
summary
of
the
assessment
tasks
fo
these
units
is
as
follows:
Assessment
1.
Professional
development
eport
Assessment
2.
The
supportive
workplace’
scenarios
assignment
Assessment 3
.
Conduct consultative activities
ASSESSMENT 1: P
ofessional development report
Instructions
You
are
equired
to
answe
the
following
questions
about
person
cu
ent
skills
and
his
professional development needs. In your answe
s you must demonstrate that you
are
measuring
person
skills
and
knowledge
against
cu
ent
industry
standards
fo
a
Community
Services
Worke
with
a
Diploma
(o
equivalent
jo
title).
1.
Describe
person
cu
ent
skills
,
knowledge
strengths
and
knowledge
gaps.
2.
Describe
how
he will
develop
and
o
upgrade
his
skills
and
knowledge
to
maintain
his
strengths
and
fill
the
gaps.
3.
Discuss
how,
when
and
where
he
will
do
this
professional
development?
4.
Discuss
how
he
will
measure
his
progress?
ASSESSMENT 2: ‘
The supportive wo
kplace’ scenarios assignment
Instructions
You
are
equired
to
ead
the
following
scenarios
and
answe
the
attached
questions
to
demonstrate
you
competence
in
contributing
to
the
welfare
of
yourself
and
your
colleagues in the
workplace
Scenario 1
A
colleague
(with
whom
you
have
worked
well)
appears
tired
and
agitated
and
has
called
in
sick
twice
in
one
week.
You
have
noticed
that
you
colleague
has
een
late
quite
often
ecently.
This
is
unusual.
You
colleague
appears
unhappy
and
is
not
working
at
thei
usual
pace.
1.
How
could
you
identify
ways
to
e
supportive
of
this
colleague?
Include
a
ief
description
of
the
interpersonal
helping
skills
you
could
use.
Reflect on and improve own professional practice
Facilitate workplace de
iefing and support processes
A summary of the assessment tasks for these units is as follows:
Assessment 1. Professional development report
Assessment 2. The supportive workplace’ scenarios
assignment
XXXXXXXXXXAssessment 3. Conduct consultative activities
ASSESSMENT 1: Professional development report
Instructions
You are required to answer the following questions about person cu
ent skills and his
professional development needs. In your answers you must demonstrate that you are
measuring person skills and knowledge against cu
ent industry standards for a Community
Services Worker with a Diploma (or equivalent job title)