Slide 1
*
Copyright © 2011 by David Zhao
*
Communicating with China
Power of guanxi: grease for
the wheels of China
Copyright © 2011 by David Zhao
*
*
Copyright © 2011 by David Zhao
*
Question
Imagine that John needs to undergo a
ain cancer surgery, what do you suggest A doing now? List in bullet points
Copyright © 2011 by David Zhao
Copyright © 2011 by David Zhao
*
*
*
Chinese saying
Ni jing wo yichi, wo jing ni yizhang
(你敬我一尺我敬你一丈)
‘You honour me a foot, and I’ll in
eturn honour you ten feet’
‘Ii you honour me, I’ll pay you back ten times’
*
Copyright © 2011 by David Zhao
*
How is the guanxi game played in China: The good, the bad and the ugly
What is guanxi: healthy vs unhealthy
How to establish guanxi?
How does guanxi work?
Why is guanxi needed in China?
Discussion and debate
Copyright © 2011 by David Zhao
*
Copyright © 2011 by David Zhao
*
1 What is guanxi?
guan (關 , gate), xi (係, human tree)
(Gate to a network of human beings)
*
Copyright © 2011 by David Zhao
*
I’ll scratch your back if you scratch mine
A much more complex concept and
phenomenon than ‘relationship’ in
English, ‘partnership’
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
Guanxi: part of Chinese Harmony Theory (Chen, 2001)
Adhere to expectations from others
Through thick and thin, even against your own interest
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2011 by David Zhao
*
Type of guanxi (graded)
Friends, friend’s friends:
daily
usiness contacts
Old family friends, friends of
generations (世交)
Brotherhood (兄弟之交): huge
trust, very good buddies/mates
Friends to be sworn to live or die
together
(生死之交, Damon and Pythias )
*
Copyright © 2011 by David Zhao
*
Government connections
Uneven relation
Find the problem, get to know
someone who can help to cut through
red tapes/shortcuts, huge difference
‘For every policy there is a way
around it’ (disrespect rules, legal
or illegal) e.g. tax issues
Fatal if line up wrongly
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
Healthy guanxi
Social and moral obligations to each other (no free lunch)
Give and take to keep the wheels oiled
Mutually beneficial exchange and cooperation
In the place of a contract, people keep their words
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
Unhealthy guanxi
Enter from the back door (e.g. family connections, pull strings)
Bribery (e.g. gaining a contract)
Co
uption (e.g. pay for PS position)
Question:
Are the Chinese tend to ask for favours
earlier in a relationship than Westerners
do?
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2011 by David Zhao
*
Guanxi and
ibery (bad guanxi?)
If you have good guanxi with sb, you don’t really need to
ibe him
If you have to
ibe, then you don’t have a good guanxi with him
It is not necessarily money, help each other
Mis\How to build Guanxi.mp4
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
How do we get guanxi estabilished
Use intermediaries (Gao et al. 1998)
Shengren (生人, raw person strange
outsider)
Shouren (熟人, cooked person, insider)
Pengyou (朋友 friend)
Guanxi: stranger (no) – insider (established) – family (by default)
Caring for your partners
Committed to your partners
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2011 by David Zhao
*
Some common strategies
- Same birthplace (a fellow townsman,
e.g. from the same city Beijing)
- Old university classmates
Acquaintance through a third party
with whom they both have guanxi
- Change surnames?
*
Copyright © 2011 by David Zhao
*
Guanxi Maze
A wants favour from D through B then C
A asks B, B asks C, C asks D
because D owes C
C owes B
B is A’s
other-in-law
Very complicated, indirect and mythical networking
Copyright © 2011 by David Zhao
*
Copyright © 2011 by David Zhao
*
Long term view: not overnight, take commitment/time to build up
Ongoing, nurture it for future use
‘throw a long line to catch big fish’
(e.g. one wants to send his child to US)
Breakable, renewable
*
Copyright © 2011 by David Zhao
*
How does guanxi work
Reciprocity (Seligman 1999): tit-for-tat, two-way street, like play ping-pong
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
Cultivation: need to maintain the relationship (conversation, meal, a favor)
Loyalty and reliability: A can go out of his way to help B, B is expected to do the same for A
Powerful and effective way to assert
and protect an individual
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
Copyright © 2010 by Grace Zhang
Curtin University
*
*
*
Mutually beneficial obligations: Friend’s friend A, B, C, D, E, F
Once in the group, keep going around and growing ….
Chen, G. M XXXXXXXXXXToward transcultural understanding: A harmony theory of Chinese communication. In V. H. Milhouse, M. K. Asante, & P. O. Nwosu (Eds.), Transcultural realities: Interdisciplinary perspectives on cross-cultural relations (pp. 55–70). Thousand Oaks, CA: Sage.
*
Copyright © 2015 by Grace Zhang Curtin University
*
Copyright © 2015 by Grace Zhang Curtin University
*
*
Status and respect are gained from
knowing how to play the game, also
the liabilities created by guanxi
In the West, relationships grow out of deals. In China, deals grow out of relationships. The cultivation of
guanxi is an integral part of doing
business (Vanhonacke 2004)
*
打人不打脸,骂人不揭短
*
Copyright © 2011 by David Zhao
*
What can guanxi do?
- What cannot? work wonders, much
more powerful in China than in the
West, almost everything and anything
Know someone useful, especially
princelings (most powerful)
*
*
Question: Ethical or unethical?
Westerners may see guanxi as “using” others which, according to Western morality, is unethical.
In China, “using” a relationship creates an obligation to do something at a later date. As long as you eventually fulfil that obligation, you are considered ethical.
*
打人不打脸,骂人不揭短
*
Copyright © 2011 by David Zhao
*
Why is guanxi needed in China?
Relation-based (China) vs. rule-
based (Li, XXXXXXXXXXChinese rely on
guanxi for centuries without an well-
developed legal system
Traditions: look after your own
Moral/ethical: grateful and repay
favour
Lack of a fair competition
environment (transparency)
Insider vs. outside
*
Copyright © 2011 by David Zhao
*
Positive impact
Support and protection
Get things done
Negative impact
Lead to co
uption
Unfair competition at all levels
*
Copyright © 2011 by David Zhao
*
Future of guanxi: less dominant?
China’s rapid transformation
New entrepreneurial culture
More open and fairer competition
Strengthened legal system
- Improved transparency: job ads,
interviews, less ‘back door’
A dynamic and diverse China, old
and new mixed
*
Copyright © 2011 by David Zhao
*
So, is guanxi important?
Most people think so
Different voices, perhaps co
esponding to China’s changing landscape
This leaves something for you to debate further
Here is a sum-up:
Guanxi.mp4
*
Copyright © 2011 by David Zhao
*
*
*
Conclusions
- Based on reciprocity and mutual obligations, guanxi is powerful/suitable to Chinese culture and traditions
Help people to get what they want, and gain co
espondent status in society
Positive/negative influences in social, political and business spheres
Guanxi and standardized laws: harmonically control China
Copyright © 2011 by David Zhao
Copyright © 2011 by David Zhao
*
*
*
Presentation + Essay
Unit Outline
Ru
ics
Guideline for presentation
(Should put in same referencing just as you do with your essay writing)
Contract cheating and plagiarism
Discussion
The differences between western networking and Chinese guanxi?
Universal: maintain partnership
guanxi more powerful in China
some favou
nothing off the limit
Long or short term, less expectations?
Primarily business/career vs every aspects
Copyright © 2011 by David Zhao
*
*
*
References
Chen, G. M XXXXXXXXXXToward transcultural understanding: A harmony theory of Chinese communication. In V. H. Milhouse, M. K. Asante, & P. O. Nwosu (Eds.), Transcultural realities: Interdisciplinary perspectives on cross-cultural relations (pp. 55–70). Thousand Oaks, CA: Sage.
Gao, Ge and Stella Ting-Toomey 1998. Communicating effectively with the Chinese. Thousand Oaks: Sage Publications. (Chapter 4, pp. 53-68).
Vanhonacker, Wilfried R XXXXXXXXXXGuanxi Networks in CHINA: How to be
the spider, not the fly. The China Business Review, May–June. 48-53.
Slide 1
*
*
Communicating with China
Renqing
*
*
*
Question
If your good friend is getting ma
ied, what would you give him/her?
*
*
Table of content
1 What is renqing?
2 How does renqing work?
3 Why is renqing so important to the Chinese?
4 Case study
*
Copyright © 2011 by David Zhao
*
1 What is renqing?
en (人, human), qing (情,feelings)
Favour, sympathy, sensibilities
kindness
*
*
*
Chinese sayings
Zhi’en tubao 知恩图报
‘Be grateful for a