Professional Development Plan- HESTA
HESTA is passionate about supporting employees to continue their personal and professional growth. The industry super fund knows that supporting learning and development is integral to ensuring employees are equipped with the most up-to-date knowledge and the skills required to be leaders within their individual roles.
Superannuation is a complex industry and as such the learning and professional development requirements include a combination of compliance, professional development, soft and interpersonal skills training and CPD all in play, ensuring that you can keep on top of everything can be a challenge.
The Company
HESTA is the industry super fund in Australia when it comes to health and community services. They are well established as the largest super fund dedicated to this sector and have a history of strong, long-term returns. They are committed to improving the retirement outcomes of their members so that they may live comfortably when they retire.
Commitment to providing benefits that their members want, and allowing members take control of their future with quality education and advice about super has allowed them to gain the trust of their members and keep their services relevant to their needs.
The Challenge
Like many organisations, HESTA has conducted their training, whether they be face-to-face or virtually, with attendance being recorded in Microsoft Excel. The sessions were about keeping up-to-date with industry knowledge, internal processes or skill development, but there is no central place to see all the learning available, access online learning or report on all the learning happening across the organisation.
The team are manually tracking internal training, however, if a team member went to an external training program not run by HESTA, it was up to the employee to keep their own records, and visibility of all learning happening across the organisation was stored in multiple locations. Having a large portion of their team working remotely, this is proving to be challenging and with the organisation expecting to increase their workforce in the coming years, it was important to have oversight of learning holistically.
After a deep review of their learning and compliance practices, the HESTA team has made a decision to take a different approach on how they provided and managed learning so that they could improve the delivery and tracking of learning material across the organisation.
Having a scalable solution is a key priority and HESTA has started to review several training platforms, and reflecting on her past experience with usability from both an administrator and users perspective, HESTA’s Capability Consultant, Renee McCoy is looking into the pain points and what they need in the future.
Retrieved on 6thMarch 2018 fromhttps://www.go1.com/post/case-study-hesta(Links to an external site.)Links to an external site.
(Modified without permission)
You have been hired as a new Training Manager of HESTA to improve the professional development within the organisation.Lisa Samuels is the Marketing Strategy Executive. Your first task is to work with her and create a Professional Development Plan for the Marketing Team Leader Helen Brown.
Helen is 32 years old single mother who emigrated from Canada with her family four years ago, and she has been working full time at HESTA for six months. She is a valued member of the team. She has an excellent experience from her previous work at a Marketing agency in Ontario. For the last three months, she has been very stressed because her 5 years old son has started at primary school and she has been unable to find a suitable after school care for him. Secondly, some of the people in her team have been unhappy as they believed that they deserved the Team Leader position. So leading a team of very experienced professionals is also proving a challenge for Helen.
Design a Professional Development Plan for Helen Brown for short term as well long term. You will present the Plan to Helen as well as to the Marketing Strategy Executive, Lisa.
Detailed requirements and direction
Task | Steps and Detailed requirements | LOs assessed | Total Marks |
Personal vs company goals | Identify at least TWO personal goals of Helen (1 mark) Identify HESTA’s purpose and vision (1 mark) Evaluate to what extent Helen’s personal goals align with HESTA ’s purposes and vision XXXXXXXXXX marks) | LO 1a | 6 |
PD Opportunities | Identify at least THREE professional development opportunities suitable for Helen including any industry certifications if applicable. XXXXXXXXXX3 marks) Provide rationale for selecting these opportunities. Analyse how these opportunities align with HESTA’s purposes and vision. XXXXXXXXXX6 marks) | LO 1a | 9 |
Motivation | Analyse how the selected professional development activities will enhance Helen’s intrinsic and extrinsic motivation. (2 marks) | LO3b | 2 |
Time Frames | Establish time frames for professional development activities in the short term as well as long term. Times frames must be established separately for each activity. (6 marks) | LO 1a | 6 |
Resources | Identify the resources (for example, financial, physical, human) needed for each professional development activity. (6 marks) How would you access these resources? (6 marks) | LO 1a
| 12 |
Evaluation of effectiveness | Suggest and analyse the measures to evaluate the effectiveness of each professional development activity. XXXXXXXXXX3 marks) | LO3c | 3 |
Professional, ethical, and socially and culturally appropriate practices. | As a leader, in the professional development planning process what kind of professional, ethical, and socially and culturally appropriate practices you must follow. XXXXXXXXXX3 marks) | LO3a | 3 |
Impact of Environment | Analyse the impact of one internal and one external environmental factor on the proposed professional development planning process for HESTA. (2 marks) Identify at least one challenge that HESTA may face due to the factors discussed above. Propose and justify at least one suggestion to manage the challenge discussed above. (2 marks) | LO4a | 4 |
References
| You must also use the correct referencing style throughout the report. At least 5 academic journals and at least 2 books must be consulted and referenced | LO 2 | Maximum 3 marks will be deducted |
Formatting & Writing quality
| Word-processed in black and white, with the main text in 12 point Times New Roman Left aligned, with 6 point paragraph spacing, 1.5 line spacing on A4 size paper Portrait format (left margin minimum 3cm, right margin minimum 2cm) | LO 2 | Maximum 6 marks will be deducted |
Presentation | You must prepare a 10 minutes presentation that summarises all the major sections of your Professional Development Plan. Your audiences will bethe employee (Helen),Marketing Strategy Executive (Lisa) and the Marketing Manager. See more details in the ‘Presentation’ Section of this assessment. | LO2 | 10 |
| Total Marks | 55
|