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PPMP20009 Leading Lean Projects XXXXXXXXXXTerm 2, 2018 Page 1 of 3 Assessment 1 (Individual Work – 40%) Case study: Managing Lean Project Introduction You have been given the task to organise the FIFA...

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PPMP20009 Leading Lean Projects XXXXXXXXXXTerm 2, 2018
Page 1 of 3
Assessment 1 (Individual Work – 40%)
Case study: Managing Lean Project
Introduction
You have been given the task to organise the FIFA 2018 World Cup football tournament
(https:
www.fifa.com/worldcup).
(For those not familiar with football, you may change the event to the recently concluded 2018
Gold Coast Commonwealth Games: https:
gc2018.com/).
Your tasks
This assessment item requires you to work INDIVIDUALLY.
1. As the project manager in charge of delivering such as an important world sporting event:
i. Identify and elaborate the following terms with regards to the event.
a. Voice of the Customer (VOC)
. Critical to Customer Requirements (CCR)
c. Critical to Quality parameters (CTQ)
ii. In what ways would you have implemented lean project management for this
event?
iii. Identify and elaborate processes from PMBOK, PRINCE2, Organisational Project
Management, Agile Practices and Lean Six Sigma (DMAIC Methodology) that
could support your lean project implementation.
2. Your submission should be made using Microsoft Office documents and
the ESSAY submitted as a separate 2,500 - 3,000 word Microsoft WORD document. Text
eyond the 3000 word limit WILL NOT BE MARKED. Text length less than 2500
words will be penalised by 5% of the total available marks.
3. Supporting diagrams / figures may be presented in other formats - Excel, PowerPoint
slides, PDF documents, as part of the appendix and will not count towards the essay’s word
limit. The reference list will also not be included in the word count.
4. Tables should be placed in the essay and shall be included in the word count.
5. Your submission should be a properly constructed to an academic standard. It should
contain an effective introduction, body and conclusion. The introduction should introduce the
essay and include your argument. The body should present the justification to support your
https:
www.fifa.com/worldcup
https:
gc2018.com
PPMP20009 Leading Lean Projects XXXXXXXXXXTerm 2, 2018
Page 2 of 3

ecommendations, provide your assumptions and finally, provide a conclusion that should
estate your recommendations on a high level.
6. The submission should contain a coherent, but necessarily restricted review of the
academic literature on the project management topics in question. The literature review
should be integrated into the essay, not a separate section. Do not include an executive
summary or an abstract.
7. This assessment item involves researching your assigned topic to enhance your
understanding of lean project management concepts and utilisation of academic literature.
Whilst you use the recommended textbooks and lecture materials, you may also refer to
elevant peer reviewed, academic journal articles. A reference list (comprising between 5 –
10 references) formatted in the prescribed APA style is compulsory.
PPMP20009 Leading Lean Projects XXXXXXXXXXTerm 2, 2018
Page 3 of 3
Assessment Criteria
Marking Criteria:
Your assignment will be assessed on the extent and quality to which it meets each of the
following criteria:
No Attributes (%)
i a) Voice of the Customer (VOC) 2
i b) Critical to Customer Requirements (CCR) 2
i c) Critical to Quality (CTQ) parameters 2
ii) Ways or areas to implement lean project management 8
iii) Identify and elaborate processes from PMBOK, PRINCE2, Organisational
Project Management (OPM) Agile Practices and Lean Six Sigma
(DMAIC Methodology) that could support your lean project
implementation.
Best
Practices
Processes Elaboration Marks
available
PMBOK 6
PRINCE2 6
OPM 2
Agile 2
Lean Six
Sigma
6
22
iv Clarity of expression, grammar, spelling and co
ect APA style
eferencing
4
Total 40
Important Information
Assessment Due Date Week 9 Monday (10 Sep XXXXXXXXXX:55PM AET
Type Individual Work
Weighting 40%
Answered Same Day Sep 06, 2020 PPMP20009 Central Queensland University

Solution

Kuldeep answered on Sep 08 2020
146 Votes
Lean Project Management for the FIFA World Cup 2018
Lean Management
Student Name:
University Name:
Unit name:
Date:
Introduction
The FIFA World Cup 2018 is 21st century’s most organized FIFA World Cup. This is a global football tournament, which are played every four years by men's national team of FIFA Member Association. The FIFA World Cup are the first World Cup in Europe Eastern, is the 11th World Cup in Europe. The estimated cost is more than $14.2 billion, which is the most luxurious in the World Cup. The finals involve thirty two teams, 31 of which passed the qualifying round, while host country qualified automatically.
Total of sixty four games were played in a 12 venues in 11 cities. FIFA World Cup is also considering being a one of the largest global projects spanning about a month. As a project, the 2018 FIFA World Cup is one of the best examples for achieving project management objectives. The following are five project management purposes that you can include all projects on our daily projects. The main objectives of almost all the projects are met. Because this project is a temporary work, so always follow up. Completing the timely objectives can be challenging because the project needs always change because the projects evolve and accept. This may affect the completeness, especially if there is more change in the project, especially if the project's approach is palpable. Date In the case of the 2018 FIFA World Cup, completing from time to time can be one of the most significant goals for the team of the project. As World Cup rotates around a certain date, timely completion is one of the most important project management objectives.
Voice of the Customer (VOC): Customer Voice (VOC) is used in the business and information technology field (ITIL, for example) to describe the intensive process of capturing customer expectations, likes and sophisticated things. Specifically, the voice of the customer is a market research technique that meets the needs and needs of the customer, is organized into a hierarchical structure and is then prefe
ed as a solution with relative importance and cu
ent options (Elias, 2016). There are several possible ways to gather information - focus groups, individual interviews, context inquiries, ethnographic techniques etc. But all the aggregate plans include interviews, which focus on the client's cu
ent product experience or options in options. Category under review required submissions are removed, organized into a more usable category, and then FIFA World Cup customers prefer those (Fernández-Pa
a et al., 2016).
Critical to Customer Requirements (CCR)
This is related to critical expectations of customers regarding aspects of the FIFA world cup. This expectation is a CCR, when the customer refuses to buy, anticipation does not expect the competitor to buy. Measurable standards for the product or service required for that product or service to meet the customer's requirements (Franz, 2018). Targeting a customer for a process improvement process is often targeted to identify methods for improving business or production processes. It is a fact that may you could done the project in a given budget as well as have completed all project needs and ensure that the clients who do not glad with an significant project management aim are put primary to customers and project gives them value. According to World Cup 2018 official site, "all preparatory events and projects see football fans as central look of all the activities". Delivering the value to customers throughout the visa concessions, free travels as well as fan guides are an archaic proof of how Russian nations really put football fans on top. Customers may decide the future of the company. This is a reason that any kind of business increases and stays up. To give the best values to customers, you may have to understand that what they mean by 'value'. The value can differentiate for different peoples (Galli, 2018).
Critical to Quality parameters (CTQ)
CTQ is the interior critical parameters quality related to customer needs or requirements. They are not like CTCs (serious for customers), and they are often confused. A project quality criterion is one of the most important project management objectives. According to Project Management Institute (PMI), "a Quality standard is a means of capacity to solve a problem that needs to be addressed by the user (Hairul Nizam Md Nasir et al., 2015)." Anyway, the project needs to prepare the necessary solutions as needed. An informal requirement, however, works for the purpose of this article; it adds and inspires the world with World Cup football game. Such competition will serve the country in our next few years in the coming years. The objectives of project management are the most important aspects of project managements. It may be recommended that the successful completion of World Cup 2018 has made project management symptoms successful. It is a goal of reducing time, maintaining cheerful team members, giving value to customers, staying in budget moreover fulfilling project needs, which may be implemented in almost several projects (Jamali and Oveisi, 2016).
Lean project management
Lean project management is flamboyant with weak ideas such as poor construction, weak production and poor management project management. Lean Project Management (LPM) has a lot of ideas or opinions with other poor concept; however, the major principle of the LPM is to give less expensive waste [3] to the project. Lean" is the systematic way for eradication of waste inside a production system. Ove
urden caused by inequality in the workplace becomes secondary due to waste generated by waste (Kim and Hochstatter, 2016). The remote approach explains the things which cannot be valued and add value to everything. These management philosophies are mainly made from Toyota Production System (TPS) moreover are known only as "lean" in decade of the 1990s. The TPS is renowned for improving the overall customer value of Toyota Seven Waste, but there are different perspectives on how to achieve all this. Toyota's growing growth from small business to world's biggest automaker has concentrates on achieving this success (Matos and Lopes, 2013).
There are 4 four ways or areas in which lean project management can be implemented
    Lean thinking:
    As the name comes out, it is indeed a mentality - the world's view is to abso
lesser focus, waste removal, and increase consumer value. Lean is a soft processing flow, which only acts which adds value to customers and does not destroy all other activities. In relation to World Cup...
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