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BSB51918 Diploma of Leadership and Management BSB52415 Diploma of Marketing and Communication BSB50815 Diploma of International Business BSBPMG522 Undertake project work Task 2 Task 2 – Skills and...

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BSB51918 Diploma of Leadership and Management
BSB52415 Diploma of Marketing and Communication
BSB50815 Diploma of International Business
BSBPMG522
Undertake project work
Task 2
    Task 2 – Skills and Performance Activity
    Candidate Instructions
    
Task Details
Learners should demonstrate their contributions using their skills and knowledge that they have developed. They should show that they understand and can apply the information discussed in the Learner Guide. They can also demonstrate their existing knowledge and experience wherever necessary.
It is anticipated that the assessment will take approximately 5 hours to complete. The assessment may be re-attempted on 2 further occasions (maximum 3 attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work.
In undertaking this assessment task, you as the candidate are providing consent for your work to be reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern regarding this permission, please discuss this with your assessor prior to undertaking the task.
    Objective
    To provide you with an opportunity to demonstrate your knowledge of the entire unit.
    
    
Candidate Declaration
    Candidate name:
    
Jill o leary
    Trainer’s name:
    
    Date:
    
XXXXXXXXXX
    Assessment declaration:
    I declare that no part of this assessment has been copied from another person’s work, except where clearly noted on documents or work submitted.
I declare that no part of this assessment has been written for me by another person. I understand that plagiarism is a serious offence that may lead to disciplinary action.
    Candidate signature:
    Jill oleary
Your trainer and assessor will be grading your work provide you with constructive feedback on Canvas.
Note: You have the choice to complete this assessment task based on your own company or based on the case study simulation provided (Australian Hardware Store).
Obtain the approval from you Trainer to apply this project based on your own company. If, however, you are using the Australian Hardware Store Case Study, please read the
ief below along with its supporting documents.
Task Description – Case Study
You are required to carefully read the case study below and then complete all Parts A, B, C D, and E:
Simulated Scenario – Australian Hardware Store
You have recently been appointed as the Store Manager of the Australian Hardware Newcastle store.
You and the COO (Chief Operating Officer) have discussed opportunities for you to make an impact and improvements in relation to how the Newcastle store operates. An area for improvement that has been previously identified by the Human Resources Manager is around developing policies and procedures for your store. You have noticed the Wollongong store has already implemented policies and procedures which have made a positive operational impact on the store. These policies and procedures only require minor amendments before they can be utilised in your store. As these policies and procedures will be new to staff, it will be essential communicate these changes, as well as to organise and provide training to all staff.
To support you in developing and implementing the policies and procedures you have decided to develop a project plan, which will assist you with planning, monitoring and implementing your project.
The project will include:
· Amending Wollongong policies and procedures to suit the Newcastle store
· Creating a Newcastle Store section on the company Intranet
· Publishing policies and procedures to the Intranet
· Communicating the policies and procedures to staff
· Organising and providing training to all staff
· Collecting feedback from staff on new policies and procedures
The project will not include:
· Collecting feedback from staff on training
· Reviewing policies and procedures to identify whether further changes are required
You have spoken to the Newcastle store about the project that they undertook, and they have advised you that you are likely to encounter competing priorities between HR and department managers as department managers do not like to take their staff away from serving customers in order to attend training.
You can access all their supporting documents by clicking here: http:
australianhardware.simulations.australiantrainingproducts.com.au
You are required to undertake a straightforward project, which includes developing a project plan, implementing and monitoring the project, as well as finalising the project and reviewing the project to identify lessons learned for application in future projects.
The intranet tab on the URL site above will lead you to the relevant Australian Hardware Store documents. A range of other documents within this intranet page will provide valuable background information about the operation of the business.
Part A - Project plan
You are required to demonstrate your ability to create a project plan. The project plan must incorporate all the project plan specifications within the project plan template. Your completed project plan will be approximately 1000 words in length. All co/mpleted reports and evidence must be uploaded into Canvas once completed.
Project title
The name or title of your project.
Project purpose
The purpose
eason for your project.
Relationship to other related projects
If your project is related to other projects, include this here. If it is not, please mark - not applicable.
Project objectives
The project objectives should be aligned to the organisation’s strategic context, including:
· Mission
· Goals
· Objectives
· Operations
· Organisational structure
Ensure that you outline the organisation’s mission, goals, objectives and operations and how the project relates to them.
Scope (include key deliverables and documentation)
In scope:
Out of scope:
Assumptions
    
Constraints
Key People
Include a short explanation of how each of the key people contributed to the development of this project plan.
· Project client/owner:
· Project sponsor:
· Stakeholders:
· Project Manager (you):
· Project team members:
Task list
List of all the tasks required for the project
    No.
    Task
    1
    Research Wollongong Policies and procedures
    2
    
    3
    
    4
    
    5
    
    6
    
    
    
Work
eakdown structure
A work
eakdown structure (WBS) in project management is a tool used to define and group the project's work tasks in a way that helps organise and define the total work scope for the project. The WBS is a dynamic tool and can be revised and updated as needed by the project manager.
    Level 1
    Level 2
    Level 3
    Task 1
    
    
    
    Sub-task 1.1
    
    
    
    Work item 1.1.1
    
    
    Work item 1.1.2
    
    
    Work item 1.1.3
    
    Sub-task 1.2
    
    
    
    Work item 1.2.1
    
    
    Work item 1.2.2
    
    
    Work item 1.2.3
    Task 2
    
    
    
    Sub-task 2.1
    
    
    
    Work item 2.1.1
    
    
    Work item 2.1.2
    
    
    Work item 2.1.3
    
    Sub-task 2.2
    
    
    
    Work item 2.2.1
    
    
    Work item 2.2.2
    Project Sponsor:
    Version: 1
    Project Client:
    
    Date:
    
    Project Manager:
    File Name: R&R.doc
    Page x of y
Gantt chart
To use a Gantt chart, list the activities and tasks in column A, select an appropriate time interval days, weeks or months), allocate the dates to columns B onwards and plot the expected time duration (total time from start to completion) under the appropriate column by selecting shading from the cells. When you wish to provide a status report, simply color or shade in black those items that are completed or estimate the percentage complete. This will give you an immediate visual representation as to whether you are on schedule. You can add extra columns for assignment of responsibilities etc. For small projects, a Gantt chart can be created as a spreadsheet.
    Activity/Task
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Project Sponsor:
    Version: 1
    Project Client:
    
    Date:
    
    Project Manager:
    File Name: Gantt.doc
    Page x of y
Responsibilities and reporting schedule
Using the information, you generated in the work
eakdown structure (WBS), update the schedule below.
    Item (Task)
    Milestone date
    Responsibility
    Communication method
    
    
    
    
    
    
    
    
Resource and cost plan
Resource planning is where you determine what resources (people, equipment and materials) and what quantities of each should be used to perform activities. Once the resources have been determined, estimate the project costs. Include a more detailed resource and cost plan in the Appendices if required.
    Deliverable/Milestone/Phase
    Resource
    Cost
    
    
    
    
    
    
    
    
    
Risk Management Plan
Your risk management plan should include WHS/OHS considerations where appropriate (using Australian legislative framework).
    Risk
    Level (high/medium/low)
    Management strategy
    
    
    
    
    
    
    
    
    
    
    
    
Communications and reporting
Include a high-level communications plan here. The communications plan should reflect the organisation’s structure and reporting requirements.
    Stakeholde
    Information required
    When required
    Format
    
    
    
    
    
    
    
    
    
    
    
    
Applicable legislation and regulations (using Australian legislative framework)
    Legislation/Regulations
    How they apply to the implementation of the project plan
    
    
    
    
    
    
Resources and budget
    Project Name:
    Income
    Incl GST
    Excl GST
    
    
    
    
    
    
    Total income
    
    
    Expense
    Incl GST
    Excl GST
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Subtotal
    
    
    Contingency (+10%)
    
    
    TOTAL
    
    
    Project Sponsor:
    Version: 1
    Project Client:
    
    Date:
    
    Project Manager:
    File Name: RiskPlan.doc
    Page x of y
Record keeping
State the location and timeframe in relation to maintaining all records for the project plan.
Appendices
List the Appendices that are attached to your project plan, if applicable.
Project approvals
Add any signatures that are required for approval to proceed to the next phase.
            
Project Manager XXXXXXXXXXProject         Sponso
            
Project Client/Owner
Answered Same Day Aug 13, 2021 BSBPMG522 Training.Gov.Au

Solution

Swati answered on Aug 15 2021
126 Votes
(
BSB51918 Diploma of Leadership and Management
BSB52415 Diploma of Marketing and Communication
BSB50815 Diploma of International Business

BSBPMG522
P
oject work
Task
2
)
    Task 2 – Skills and Performance Activity
    Candidate Instructions
    
Task Details
Learners should demonstrate their contributions using their skills and knowledge that they have developed. They should show that they understand and can apply the information discussed in the Learner Guide. They can also demonstrate their existing knowledge and experience wherever necessary.
It is anticipated that the assessment will take approximately 5 hours to complete. The assessment may be re-attempted on 2 further occasions (maximum 3 attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work.
In undertaking this assessment task, you as the candidate are providing consent for your work to be reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern regarding this permission, please discuss this with your assessor prior to undertaking the task.
    Objective
    To provide you with an opportunity to demonstrate your knowledge of the entire unit.
    
    
Candidate Declaration
    Candidate name:
    
Jill o leary
    Trainer’s name:
    
    Date:
    
13.08.2020
    Assessment declaration:
    I declare that no part of this assessment has been copied from another person’s work, except where clearly noted on documents or work submitted.
I declare that no part of this assessment has been written for me by another person. I understand that plagiarism is a serious offence that may lead to disciplinary action.
    Candidate signature:
    Jill oleary
Your trainer and assessor will be grading your work provide you with constructive feedback on Canvas.
Part A - Project plan
Project title
Improvement in New Castle store Operations
Project purpose
To make positive operational impact on store by developing and implementing policies in order to ease operations of store along with enhancing efficiency and effectiveness.
Relationship to other related projects
NA
Project objectives
· To amend existing and develop new policies for New Castle store.
· To create store section on company’s intranet for publishing policies.
· To implement new polices in the store.
Mission
Providing best quality, low priced, expert service, environment responsible and community engaged services and products such as home wares, building materials, hardware and garden supplies from Australia and the world.
Goals
Goal of store is to lead home improvement and hardware market in Australia within 5 years.
Objectives
Major objectives of organization are to offer best quality products as competitively low prices that are value for money. Also, company aims to lead the market in its area of expertise as well as its expansions.
Operations
Process, suppliers, plant and equipment, inventory, trading hours, communication channels, payment types accepted, credit policy, along with memberships associations comprises of operations of New Castle store.
Organisational structure
Project objectives are in line with the mission, objective, operations, goals and organizational structure of the firm as only little amendments in the policies are to be done so as to improve the operational activities.
Scope (include key deliverables and documentation)
In scope:
· Amending Wollongong policies and procedures to suit the Newcastle store
· Creating a Newcastle Store section on the company Intranet
· Publishing policies and procedures to the Intranet
· Communicating the policies and procedures to staff
· Organising and providing training to all staff
· Collecting feedback from staff on new policies and procedures
Out of scope:
· Collecting feedback from staff on training
· Reviewing policies and procedures to identify whether further changes are required
Assumptions
These policies and procedures only require minor amendments before they can be utilised in store. As these policies and procedures will be new to staff, it will be essential communicate these changes, as well as to organise and provide training to all staff. This project will improve the operational activities of New castle store similar to that of Wollongong store where it has shown positive impact.
    
Constraints
To encounter competing priorities between HR and department managers as department managers do not like to take their staff away from serving customers in order to attend training.
Key People
· Project client/owner: New castle store owner is project client who will be the decision maker to whether or not implement the project.
· Project sponsor: Project will be funded by sponsor. He will be one to provide budget as per requirement.
· Stakeholders: All stakeholders will be key people to project as they are directly or indirectly associated with the project and will hold influence on project varying from low to high.
· Project Manage: Planning, reviewing, implementing and monitoring of project under defined budget and timeframe will be done by the project manager.
· Project team members: Project team will work to execute and implement the planned project for a successful outcome.
Task list
    No.
    Task
    1
    Research Wollongong Policies and procedures
    2
    Amend Wollongong policies and procedures to suit the Newcastle store
    3
    Approval from top management
    4
    Create a Newcastle Store section on the company Intranet
    5
    Publish policies and procedures to the Intranet
    6
    Communicate the policies and procedures to staff
    7
    Organise and provide training to all staff
    8
    Collect feedback from staff on new policies and procedures
    9
    Project closing
Work
eakdown structure
    Level 1
    Level 2
    Level 3
    1. Research Wollongong Policies and procedures
    
    
    
    1.1 Collect data to be research
    
    
    1.2 Study the policies and procedures
    
    
    
    1.2.1 Mark the areas to be amended
    2. Amend Wollongong policies and procedures to suit the Newcastle store
    
    
    
    2.1Study suitability of desired amendments
    
    
    2.2 Amend marked changes
    
    3. Approval from top management
    
    
    
    3.1 Prepare list of new policies and procedures highlighting amended ones
    
    
    3.2 Send report for approval
    
    
    
    3.2.1 Add/Edit any changes suggested by top management
    
    
    3.2.2 Approval documentation
    4. Create a Newcastle Store section on the company Intranet
    
    
    
    4.1 section creation with help of IT department
    
    5. Publish policies and procedures to the Intranet
    
    
    6. Communicate the policies and procedures to staff
    
    
    
    6.1 written communication of policies via Intranet and mail
    
    
    
    6.1.2 Mail communication and acknowledgment from staff
    
    6.2 Ve
al communication in open meeting
    
    7. Organise and provide training to all stafff
    
    
    
    7.1 Awareness program planning
    
    
    7.2 Organizing training
    
    
    
    7.2.1 Training in batches of staff organized
    
    7.3 Training sessions
    
    
    
    7.3.1 Question answer session
    8. Collect feedback from staff on new policies and procedures
    
    
    
    8.1 feedback form filled by staff
    
    9. Project closing
    
    
    Project Sponsor: CEO
    Version: 1
    Project Client:New Castle store
    
    Date:
    
    Project Manager: Jill O Leary
    File Name: R&R.doc
    Page x of y
Gantt chart
    Improvement in New Castle store Operations
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Project Manager- Jill O Leary
    Project Start Date:
    9/1/2020
     
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Scrolling Increment:
    0
    
    
    Septembe
    
    
    
    
    
    
    
    
    
    
    
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    
    
    
    
    
    
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Milestone description
    Category
    Assigned To
    Progress
    Start
    No. Days
     
    T
    W
    T
    F
    S
    S
    M
    T
    W
    T
    F
    S
    S
    M
    T
    Research Wollongong Policies and procedures
    Milestone
    project manage
    80%
    
    
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Collect data to be research
    Low risk
    project manage
    100%
    9/1/2020
    1
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Study the policies and procedures
    Med risk
    project manage
    30%
    9/2/2020
    1
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Mark the areas to be amended
    High risk
    project manage
    60%
    9/2/2020
    1
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Amend Wollongong policies and procedures to suit the Newcastle store
    Milestone
    project manage
    80%
    
    
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Study suitability of desired amendments
    Med risk
    project manage
    90%
    9/3/2020
    1
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    Amend marked changes
    Med risk
    project manage
    40%
    9/4/2020
    1...
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