Part -1:
Case Study: Corus: Continuous Improvement as a Business Strategy
Corus is a subsidiary of Tata Steel, part of the giant Indian conglomerate. Tata Group includes businesses in many industries such as chemicals, automotive, telecommunications, leisure and consumer goods (e.g Tetley Tea). Tata Steel acquired Corus in 2007 as part of a strategy of international expansion.
Continuous Improvement or CI involves making continual small improvements to a process rather than big changes at irregular intervals. This requires close monitoring and control, changes to the uses of manpower, machinery, methods, materials and money to improve business efficiency. Continuous Improvement is often referred to by the Japanese word 'Kaizen', a concept adopted by Corus as part of it continuous improvement process.
This case study focuses on the process of Continuous Improvement (CI) at the CCI steel plate manufacturing mill at Scunthorpe. It will show how Corus is finding new ways of achieving its objectives from existing resources. Analyse the given case study in your own words and answers the given questions;
- What is Continuous Improvement? Who would be involved in this process and what would they be doing to enable improvements? Support your answer with examples from the case.
Describe the type of culture Corus is developing. How will the vision plan help to develop this culture?
- Analyse how achieving its KPIs will help Corus to give its customers satisfaction.
- Evaluate the key benefits of CI in helping Corus to become a more innovative and customer focused organisation.
Concepts used in this case study closely link with theoretical concepts covered in concurrent sessions. Ensure that you have familiarised with key CI concepts and theories while you undertake this case study. As this is a formative exercise, you will have an opportunity to improve your responses based on your assessor's feedback and suggestions.
You may also visit company's website and gather more information on its culture, values and processes to support your answers. Answers should be concise and within the scope of the case situation; contained within 3-4 paragraphs each.
Part -2:
Project: Product Innovation
You and your team will be required to develop an innovative idea on how the lawn mower can be transformed into a more functional and innovative product. Remember that, to be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need.
You team will need to assume the role of a project team employed by a relevant research and/or technology oriented organisation that is looking at ways to revolutionise the current market with innovative products and/or services. Company's approach in this instance can be described as continuous innovation as it is using an existing product for innovation. However, you team has the flexibility to come up with an entirely new product using a new technology or method which could be disruptive (e.g. discarding the use of rotary blades and devising a new technology).
Your tasks will be to develop a project proposal and;
- Define the product and describe its current role/use, mapping the way product has evolved since its first invention/innovation
- Establish a need/reason/justification for innovation
Brainstorm the ideas within the team
Shortlist at least two separate ideas for trial
- Conduct a cost-benefit analysis for each one of them
- Analyse risks and develop strategies to mitigate the risks
- Highlight and discuss any sustainability issues (e.g. impact on the environment, waste)
- Strategies and resources for implementing the new idea(s)
- Key action items/tasks and time frames for implementation
Impact of change and consequences for people within the organisation
- A communication plan for communicating new initiatives within the organisation
- Performance measures for measuring success of the new product
- Testing and trialling process including a pilot run
Part -3:
Case Study: Tata Steel: Ethics and Sustainability
Tata Steel is the second largest steel producer in Europe and has its main steelmaking plants in the UK and Holland. It supplies steel and related services to major industries, such as construction, vehicle production and packaging. The European operations are a subsidiary of Tata Steel Group, one of the world's top ten steel producers. The combined Group has around 80,000 employees.
Business ethics means 'taking the right course'. Acting ethically takes into account all the factors of doing business. These include production, business processes, and the company's behaviour with its customers and the communities in which it operates. Sustainability is about meeting the challenges of ensuring that future generations can enjoy the same kind of lifestyles people enjoy today. The Tata Steel definition of sustainability is 'an enduring and balanced approach to economic activity, environmental responsibility and societal benefit.
This case study shows how Tata Steel upholds its commitment to sustainable and environmental practices as part of its overall aim to act responsibly. It shows commitment and progress towards key targets of sustainability as well as encouraging sustainable decision-making in its customers and within their markets.
Analyse the given case study in your own words and answers the given questions;
- Describe what is meant by 'ethical business practice'
- Explain how sustainable practice can help a business to compete
- Analyse why LCA is a more accurate type of analysis than just looking at the carbon footprint of the 'usephase' of a material
- Evaluate the contribution of Tata Steel to sustainable and ethical business practices
Concepts used in this case study closely link with theoretical concepts covered in concurrent sessions. Ensure that you have familiarised with key sustainability concepts and theories while you undertake this case study. You may also visit company's website and gather more information on its culture and values to support your answers.