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Objective A key understanding within Knowledge Management (KM) is to be able to define and differentiate between data, information and knowledge. This assignment will help you to understand the...

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Objective A key understanding within Knowledge Management (KM) is to be able to define and differentiate between data, information and knowledge. This assignment will help you to understand the differences among data, information, and knowledge; KM technologies; different types of knowledge and KM capture process; direct organisational impacts of KM.
Question 1 Consider five decisions you have made today. (Those decisions could be simple such as, taking a turn while driving or even choosing books at a library.) In each case determine the data, information, or knowledge that were involved in the decision. Now consider how those decisions would have been influenced by the lack of pre-existing data, information, or knowledge. Question 2 Consider a high school with which you are familiar. How can Knowledge Management (KM) at this high school benefit from information technologies (KM technologies)? What kinds of KM technologies does it currently use, and how could they be improved? Note: KM technologies are information technologies that can be used to facilitate knowledge management. Question 3 Tacit knowledge could be transferred from one person to another in two distinct ways. One possibility is to transfer it directly through socialisation. The other possibility is to convert it into explicit form (through externalisation), then transfer it in explicit form to the recipient (through exchange), who then converts it into tacit form (through internalisation). What are the pros and cons of each approach? If the purpose is to transfer knowledge from one person to one other person, which approach would you recommend? Why? If the purpose is to transfer knowledge from one person to 100 other individuals in different parts of the world, which approach would you recommend? Why? Question 4 Critique the following analysis: “Our investment on knowledge management seems to be unsuccessful. The return on investment (ROI) decreased from 10 percent to 5 percent at the year of system implementation. Since direct measure of organizational performance decreased, we need to uninstall the knowledge management system right away.” Hints: Is the analysis correct or incorrect? In your critique, you may explain the problem, identify the strengths and weaknesses and consider any possible corrective measures.
Answered Same Day Mar 19, 2020


Anju Lata answered on Mar 21 2020
130 Votes
The assessment specifies main aspects of Knowledge Management (KM) and identifies main dissimilarities between information, data and knowledge. The study presents an overview to elaborate the different types of knowledge, KM technologies, KM capture process, and direct organizational impacts of Knowledge Management.
The report presents 4 perspectives of knowledge management by providing the answers to 4 questions.
Keywords: Knowledge Management, technologies, Data, Information.
1. Abstract            2
2. Table of Contents            3
3. Introduction            4
4. Five Decisions            4
5. Scenario of High School            5
6. Tacit Knowledge            5
7. Critique of Analysis            6
8. Conclusion            8
9. References            9
The system of generating, sharing, analyzing and utilizing the information related to a company, is known as Knowledge Management (KM). Data is simply raw fact or figures while the Information is meaningfully interpreted, analyzed and organized data. The skills and specialty achieved through experience over the years is known as Knowledge (Frost, 2017). KM emphasizes on achieving the objectives and goals of the company by most efficiently using the available information. It includes the knowledge related to strategies, organizational culture, policies, technology, human resources and leadership within the organization.
(i) To get up early.
Data is ‘Time. Information is ‘I got up Early’. Knowledge is – I know getting up early is beneficial for health.
(ii) To go for walk.
Data is Walk. Information is I went to walk. Knowledge is – I know walking is good to practice.
(iii) To call my mother over the phone.
Data is Call, Phone, and Mother. Information is –I rang to my mother. Knowledge is- I know my mother very well. She is good.
(iv) To attend music classes.
Data is Music and Class. Information is- I go to attend music classes. Knowledge is- I have good knowledge of music.
(v) To go for a movie.
Data is Movie. Information is- I went for a movie. Knowledge is- I love ho
or movies.
Absence of any pre existing data might have affected my decisions considerably. If I would not know that walking and early rising is good for health, I would never have followed it as a good practice. If would not have come to know that which theatre has installed a ho
or movie, I would not have chosen to watch it. So, Availability of data became a threshold for my actions and decisions.
Knowledge Management in a High School involves data collection about enrollment of all the students, and staff. It requires recording of daily attendance. KM involves Computers and Automated Technology, School Management, Students, Policies, and Process. Information Technology can make the data...

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