Running Head: HEALTH CARE OPERATIONS AND QUALITY    1
HEALTH CARE OPERATIONS AND QUALITY     6
Module 4 – Case: HEALTH CARE OPERATIONS AND QUALITY
Case Assignment
Table of Contents
1. Explanation for importance of using the improvement as a healthcare administration    3
2. Stages or processes of each approach    4
3. Example of healthcare administrator’s applicable use of each selected model    5
References    6
Central goal of healthcare quality improvement is to maintain the standard that is good about the existing healthcare system, while focusing on the areas that need improvement. Healthcare is such a sector where people visit at their most important time when their survival is in question. This kind of sector should always ensure to present themselves as the trustworthy body to those people.
1. Explanation for importance of using the improvement as a healthcare administration
There can be lack of various kinds to serve for patients and the organization may face several problems to meet patients’ expectations. However, they need to find out their lack as well as they should improve those lacks in their service. The quality improvement basically a systematic and formal approach to analyze the efforts and practices of performance when they are trying to improve their performance.
Implementing the quality improvement practices will make sure the improvement in efficiency, clinical outcomes and patient safety. According to Fields (2011), the basis of the quality improvement is to establish a quality culture in the practice of each and every person of the hospital where the behavior, practices and the attitude will show how it practices have been em
aced by them for that organization.
One needs to identify as well as make sure to the level of improvement by examining the population of patients that is a very good example to know if they are providing the necessary requirements. It also includes the practice of operation. After accepting the practices, the result can be more transparent by communicating with staffs and other authorities and patients as well. These improvement need support from others which can be easy when the success is being shared to others. This will be beneficial for patients and healthcare industry.
2. Stages or processes of each approach
Stage 1: The quality improvement of a healthcare need to focus on the quality of internal system
The internal system of a healthcare includes the safety, effectiveness, time management, equitability and focus on patients. The patients should always receive proper care from the healthcare when they are admitted and nurses or the authority should focus on their safety issue such as no injuries occur in patients. According to Wa
en (2008), an effective care means the tenderness for the patient whenever they needed and a serious case should always be in observation of the respective responsible person. Time management is a big issue for a patient and their family when a patient is coming to the healthcare they should not wait due to long line of patient. This generally happens due to poor and inefficient operation management system.
Stage 2: Quality of a healthcare can be improved by improving the opportunities and challenges
There are opportunities for a healthcare system such as service for adult healthcare, alternate family service, ambulance facilities, ambulance surgery, health management program, birth center; personal care home development, treatment for drug abuse, a satellite for family planning and a general hospital for acute care. Adult healthcare service is a 12-hour service in a day where the healthcare provides diagnosis, rehabilitee, preventive and therapeutic services under supervision of nurse for adult patients. Ambulance surgery facility is a very useful step where the healthcare will provide a licensed ambulatory service. Waste management should be in proper way for a healthcare as it is a very sensitive area where patients are low immune and if the waste management should not done in proper way it may be a serious cause of spread of infection (Joshi, Ransom, Nash & Ransom, 2014).
Stage 3: To examine impact of quality healthcare service
This step is an observation will succor to analyze the data followed by collection and then test change. The impact of the new strategies can be examined by a survey or having a meeting. The adult care service when will be implemented, there will be a feedback form where the patients will send a review on the new methods. The meeting should be organized in a short span of time within the authority of the healthcare where they can conclude their success or fault (Renedo, Marston, Spyridonidis & Barlow, 2015). The patients, after their time of nursing is over, can give a feedback to judge the impact of the healthcare.
3. Example of healthcare administrator’s applicable use of each selected model
The healthcare should follow the rules step by step where they can go with few activities such as managing the test results of lab, caring more to diabetic patients, managing the walk-in. The best practice in research is the method to identify the most liberal and manageable way to do the practice. According to McLaughlin and Hays (2008), it is based on the identification and study of individual that can be an exemplar for that process. The first step in such approach the healthcare defined the main procedures that is going to be improved to other employees.
In the second step, the main constitutes for that practice that is the sub processes has been defined clearly. The next step is to identify the exemplar for each of the processes as well as the sub processes. It needs finding the nominees and declare in audience through audit. In the next step, the methods defined by those exemplars combined as the best approach and final step they spreads the practices among others as the best practice.
(Refer to the attached Presentation)
References
Fields, R. (2011). 5 common hospital problems – and suggestions for how to fix them. Retrieved from http:
www.beckershospitalreview.com/hospital-management-administration/5-common-hospital-problems-and-suggestions-for-how-to-fix-them.html
Joshi, M., Ransom, E. R., Nash, D. B., & Ransom, S. B. (2014). The healthcare quality book: Vision, strategy, and tools. Chicago, Illinois: Health Administration Press.
McLaughlin, D. B., & Hays, J. M. (2008). Chapter 1: The challenge and the opportunity. Healthcare operations management. Chicago: Health Administration Press.
Renedo, A., Marston, C. A., Spyridonidis, D., & Barlow, J. (2015). Patient and Public Involvement in Healthcare Quality Improvement: How organizations can help patients and professionals to collaborate. Public Management Review, 17(1), 17-34.
Wa
en, K. (2008). Quality improvement: The foundation, processes, tools, and knowledge transfer techniques. The healthcare quality book vision, strategy and tools, 63-83.