Microsoft Word - MGT 811 A1 - Critical Incident Report.docx
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Subject Title Contemporary Management Capabilities
Subject Code MGT 811
Lecturer / Tutor Stephen Rodwell
Trimester T1, 2019
Assessment Title Assessment 1 – Critical Incident Report
Learning Outcome/s (found in the
Subject Outline)
1, 2 & 3
Assessment type Individual
Weighting % 30%
Word count 1,500 words (+/- 10%)
Due day & date 2nd April 2019 (before 5pm)
Class submission Lecture ☐ XXXXXXXXXXTutorial ☐
Submission type Paper copy ☐ XXXXXXXXXXTurnitin ☒
Format / Layout of Assessment
Report:
ICMS Cover Page
Table of Contents
Executive Summary
Introduction
Findings
Conclusion
Recommendations
Reference List
Appendices
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Assessment instructions
Critical Incident Report
Students will be provided (below) with a critical incident
scenario which focuses on the analysis of the business
manager's skills, capabilities, and behaviour to addressing a
management problem in their organisation. Prepare a
1500-word critical incident report for senior management
which outlines the key personal competencies required to
address the management problem in the future.
CRITICAL INCIDENT SCENARIO:
Your company CEO has just been credibly accused of sexual
harassment by two previous subordinates in his previous
position as COO of another company. The stories of these
accusations are gaining ‘virality’ in the media and online.
The CEO adamantly denies harassing these two ex-
employees; however, their stories were separately given,
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without knowledge of each other, and had details that were
unique and consistent.
You have been asked by the company board to assess the
situation and produce recommendations from a ‘key
personal competencies’ leadership perspective. This report
will then help the board to assess whether or not the
cu
ent CEO meets these recommendations, and, if not, the
eport will inform the recruitment of the replacement CEO.
Present your findings as a research report (1500 words)
using the following structure:
• Cover page: Your name, MGT811 and the title of
the report: this should be a concise description of
your report
• Table of contents: list all major sections with page
numbers
• Introduction: Cover the Background (what has
come before the report to make it necessary for
you to write it?), Aim(s) (what is the main aim(s) of
the report?) and Scope (how will you cover this
aim(s), discuss sections and what will and won’t be
covered).
• Main body: This should be your response to the
incident detailed above. You will need to assess the
situation, using the theory covered in the unit. You
will need to then make empirically supported
ecommendations for the board. There need to be
egular in-text referencing to support your writing.
• Conclusion: Using the literature write a short
summary of your findings as well as some concise
and practical recommendations for further research
on the subject matter discussed in your report.
• Reference list: use the APA referencing system.
Please note the following important points:
• The report should be in a clear, easy to read font,
12-point size, with 1.15 spacing. Overall
presentation should reflect the appropriate
usiness format.
• Unreferenced reports, or those that do not include
a minimum of five (5) references, will receive a
grade of 50% or less. The quality of your references
will impact your grade (at least three (3) of your
sources should be scholarly, i.e. peer-reviewed
academic journal articles)
• Descriptive papers (i.e. not critical) will receive a
grade of 50% or less
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Readings for the assessment
The text and all relevant journals found through the Academic
Databases (found via the ICMS Li
ary and MyAthens
(EBSCOHost).
Grading Criteria / Ru
ic See below
ASSESSMENT BRIEF___________________________________________________
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Assessment
Attributes
Fail
(Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%
(Grading
Scheme)
Fail grade will be
awarded if a
student is unable
to demonstrate
satisfactory
academic
performance in
the subject or has
failed to complete
equired
assessment
points in
accordance with
the subject’s
equired
assessment
points.
Pass is awarded
for work showing a
satisfactory
achievement of all
learning outcomes
and an adequate
understanding of
theory and
application of
skills. A consistent
academic
eferencing system
is used, and
sources are
appropriately
acknowledged.
Credit is awarded
for work showing a
more than
satisfactory
achievement of all
learning outcomes
and a more than
adequate
understanding of
theory and
application of skills.
A consistent
academic
eferencing system
is used, and sources
are appropriately
acknowledged.
Distinction is
awarded for work
of superior quality
in achieving all
learning outcomes
and a superior
integration and
understanding of
theory and
application of
skills. Evidence of
in-depth research,
eading, analysis
and evaluation is
demonstrated. A
consistent
academic
eferencing system
is used, and
sources are
appropriately
acknowledged.
High Distinction is
awarded for work
of outstanding
quality in
achieving all
learning outcomes
together with
outstanding
integration and
understanding of
theory and
application of
skills. Evidence of
in-depth research,
eading, analysis,
and
original/creative
thought is
demonstrated. A
consistent
academic
eferencing system
is used, and
sources are
appropriately
acknowledged.
Knowledge and
Understanding
50%
Limited
understanding of
equired
concepts and
knowledge.
Key components
of the assignment
are not
sufficiently
addressed.
Adequate
knowledge or
understanding of
the field or
discipline.
Resembles a recall
or summary of key
ideas.
Often confuses
assertion of
personal opinion
with information
substantiated by
evidence from the
esearch/course
materials.
Thorough
knowledge or
understanding of
the field or
discipline/s.
Supports personal
opinion and
information
substantiated by
evidence from the
esearch/course
materials.
Demonstrates a
capacity to explain
and apply relevant
concepts.
Highly developed
understanding of
the field or
discipline/s.
Discriminates
etween assertion
of personal
opinion and
information
substantiated by
obust evidence
from the
esearch/course
materials and
extended reading.
Well
demonstrated
capacity to explain
and apply relevant
concepts.
A sophisticated
understanding of
the field or
discipline/s.
Systematically and
critically
discriminates
etween assertion
of personal
opinion and
information
substantiated by
obust evidence
from the
esearch/course
materials and
extended reading.
Mastery of
concepts and
application to new
situations/further
learning.
Content and
Purpose
20%
Does not meet
minimum
standard.
Lacks a clear
focus with large
sections of
unnecessary or
i
elevant
Meets minimum
standard.
Adequately
defined focus and
content with
alignment to the
Tourism and
Progressing beyond
minimum standard.
Broad focus with
most content
clearly aligned to
the Tourism and
Hospitality
industries. Mostly
Significantly
exceeds minimum
standard. Clear
focus with minimal
unnecessary or
i
elevant
information
included. All
content is clearly
Outstanding
standard and
exhibits high levels
of application.
Consistently
demonstrates a
systematic and
critical
ASSESSMENT BRIEF___________________________________________________
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information
included. Content
is disjointed and
does not align to
distribution in the
Tourism and
Hospitality
industries.
Hospitality
industries.
elevant academic
sources used.
aligned to the
Tourism and
Hospitality
industries.
All academic
sources used are
elevant
understanding of
content and
purpose of the
assignment.
All academic
sources used,
showing depth of
content and
purpose.
Structure
10%
Discussion points
do not flow
smoothly or
logically, no
connection
etween ideas.
Paragraphs not
well used or
lacking structure.
Minimal structure
evident however
applicable points
loosely connected.
Limited use of
paragraphs.
Good structure
evident with some
applicable points
presented in a
logical order.
Paragraph structure
used throughout.
Very good
structure evident
with most
applicable points
presented in a
clear and logical
order. All
paragraphs are
well organised.
Excellent structure
evident with all
applicable points
presented in a
clear and logical
order. Paragraphs
well defined and
organised to a
very high quality.
Research &
Referencing
10%
Insufficient