MGMT 645 Sunny State Hospital Case Study Assignment Instructions Instructions Read the case study starting on Page 271 of your MH Create text. Then answer the following questions. 1. What is/are...

MGMT 645
Sunny State Hospital Case Study Assignment Instructions
Instructions
Read the case study starting on Page 271 of your MH Create text. Then answer the following questions.
1. What is/are the emergency room’s quality problem(s)?
2. Where are the quality gap(s) showing up?
3. How would you re-design the production system to address these gaps?
4. What would you change and what would you keep the same? Why?
5. Be the EXPERT here—the business is depending on your guidance for a successful plan of action
There is no page requirement for this exercise. However, you should answer each question completely and include at least 3 scholarly references in addition to the text. This assignment must use cu
ent APA format. Note: You will have the optional opportunity to check the originality of your document via a draft submission.
Note: Your assignment will be checked for originality via the TurnitIn plagiarism tool.

2
MGMT 645 Tallus Packaging Case Study
Tallus Packaging Case Study
Houstin Claiborne
School Of Engineering; Liberty University
Author Note Houstin Claiborne I have no known conflict of interest to disclose. Co
espondence concerning this article should be addressed to Houstin Claiborne.
Email: XXXXXXXXXX
The business that Mr. Okeke runs is on the verge of collapsing, and as a result, he needs to do a thorough analysis of his business to discover and address any issues that may exist with the quality of the product. After conceding that there had been a problem, Mr. Okeke proceeded to see two of his primary distributors; these distributors reported that the quality of items sold by Tallus had decreased, as had consumer faith in the
and. Mr. Okeke then went on to discuss the issue with his distributors. After that, Mr. Okeke went to see a third significant distributor. There has been a considerable decrease in sales, which has led to the accumulation of a stockpile of raw materials and finished products. This decline in sales was
ought about by the skepticisms of buyers. According to one of the distributors, a large number of the company's customers had decided not to continue purchasing the company's items due to the low quality of those products.
    The quality gaps showing up for his business are that Mr. Okeke needs to find out what the customers think of the product right now so that he can modify the way it is manufactured. This is because the customers are not placing their trust in the items. Waste is produced at the manufacturing plant because the machinery is out of date and the product does not satisfy the requirements set out by the customers. Cu
ently, Tallus makes plastics using a technology that is less efficient, results in more waste, and requires a greater amount of energy. Prior to the purchase of equipment, a consultation was held with an advisor, who recommended purchasing older machinery. The reduction of waste is the key concept of Lean Six Sigma, and one of the most essential parts of this is the management of inventory and stock.
It is necessary to rethink the industrial system in order to fill these gaps. In his report, Mr. Okeke emphasised the fact that the warehouse was filled to the gills with finished goods as a way to demonstrate his mastery of inventory management. Because the corporation has exhausted all its liquid assets on this useless product, there is very little room left to make the necessary adjustments. And second, there is a fresh problem with faults in the product. Researchers and authors have determined that factors such as insufficient supply and an inability to foresee the wants of customers are among the most significant contributors to e
ors. The ability to adjust to the requirements of consumers is an essential component of supply chain management. When thinking about customer accommodations, the focus is typically on the client coming from outside the business. The review paper, on the other hand, advises that the idea of management of supply chains being tackled within the context of already established organizational procedures. The first thing that needs to be done in order to put this approach into action is to determine which customer each team will serve. According to the usual point of view, customers are thought to be external to the organization, while most staff members are seen as colleagues. Nevertheless, each work associated with supply chain management needs to be approached as its own independent component of the greater customer lifecycle. In this approach, everyone participating has distinct objectives, and those objectives may be accomplished by following the appropriate procedure in the co
ect order. The academic developers of the instructional content provided a comprehensive explanation of each of these three requirements for a satisfied patron. If staff follow these standards, there will be an improvement in communication within the team, which will ultimately result in happier clients. This happiness will be the result of a more concerted effort across the entirety of the firm to prioritize the requirements of the customers.
In order to make the necessary improvements while maintaining the focus on internal processes, it is necessary to make the move from transactional management to relationship management. It can appear that there is not much of a difference between the various marketing strategies that a firm uses, but this is not the case. Despite this, it is the one that presents the most amount of difficulty to put into practice. The first inquiry that was asked was centered on the function that marketing cu
ently serves inside the SCM procedure. In point of fact, the management of the supply chain includes marketing as an essential component from the initial beginning all the way through to the very conclusion. Although academic marketing is more directly related with commercial operations, the strategies utilized in academic marketing have a direct influence on the total success of the organization. This is the case even if academic marketing is more closely associated with commercial operations. 
Steps for successful plan of action of business is as follows:
Hagg et al 2013 mentioned that it is critical for the entrepreneur to assume all of the risks and rewards of beginning and expanding a business. One major cause of businesses going out of business is because its owners couldn't come up with a viable plan to keep the company going. Focusing on what matters most and how each key factor will help the new company thrive is at the heart of the company's business plan. The finalized plan not only acts as a means of communicating the product or service in issue, but also as the basis for the financial proposal. Prayson et al 2014 [2] reported that an entrepreneur may sit down to write a business plan for any number of reasons, including, but not limited to, getting a business started or back on track, making the best use of limited resources, or making the most of costly investments like machinery, supplies, the introduction of new technology, or a major renovation.
The ability to adapt to new circumstances is invaluable. The educational blueprints likewise place an emphasis on expansion. Effective learning, and become an expert in a certain field, or improving a weak spot in one's performance are common goals. Learning plans often focus on the student taking responsibility for their own education, "renovating" themselves in a specific subject area, and coming to terms with their own learning constraints. The value of both sorts of plans lies in the effort required to do a formal analysis of one's existing situation, consider the advantages and cons of making a change, determine the resources needed, formulate a course of action, and track one's progress as the plan is put into motion.
To maximize one's chances of success, this is the goal. Likewise, Reichmuth et al (2022) [3] reported that when a customer has a problem, and a startup can provide a valuable solution, everyone wins. Even though starting a business can be exciting and lucrative, there are choices to be taken at every stage of the process that will determine how successful the venture ultimately is. Initial missteps on this path can be extremely detrimental and difficult to undo. Thus, a founder needs to consider a wide range of factors in order to lessen the impact of probable problems.
References:
1. Haag AB. Writing a Successful Business Plan: An Overview. Workplace Health & Safety.
(2013);61(1):19-29. doi:10.1177/ XXXXXXXXXX
2. Prayson, R. A., Bierer, S. B., & Dannefer, E. F XXXXXXXXXXPerspectives on learning and
usiness plans-more in common than meets the eye. Journal of graduate medical education, 6(1), 15–17. https:
doi.org/10.4300/JGME-D XXXXXXXXXX
3. Reichmuth T, Ewald CY XXXXXXXXXXTen simple rules for building a successful science start
up. PLoS Comput Biol 18(4): e XXXXXXXXXXhttps:
doi.org/10.1371/journal.pcbi XXXXXXXXXX