BMGT 100 – Test 2 (Winter 2020)
Name:
Read the case study –Read the case study – What will you do as a Senior HR Leader of the facility to:
· Improve employee morale and loyalty
· Reduce employee turn ove
· Reduce worker's safety related incidents reported at the facility
You're asked to put together a plan for the above issues, be strategic and tactical to
ing change. (5 marks)
You work for a multinational company, which is a leading provider of sporting goods to North America. You started working for the company when you were just a student and now—10 years later—you have gone up the ladder. You are a passionate employee and really proud that your company is environmentally friendly, has a strong and trustworthy global
and. The company always promotes and set higher standards for customers and employees. Because of your problem solving and commitment to your organization, your supervisor has promoted you to a Senior Manager position for International Affairs (HR).
There are three factories oversees in India where you need to monitor and oversee the production activities. You decide to visit India and take the opportunity to tour through the factories, meet the employees, and get a first-hand look at the operations. Once in India you notice some distu
ing trends, along with unethical decisions made by local managers and practice by local workers.
Some of the main concerns are:
· The employees work round the clock for very little pay
· The ventilation system is really old and there is no fresh air coming in while the machines are on
· There isn’t enough safety manuals, orientation and training for everyone, some workers reported injuries and other safety related incidents
· The company provides housing that is overcrowded (4-5 people per room) and run-down
· The factories dump their waste into the fresh water supply, which the locals use for drinking wate
You are ho
ified to see these situations and are very disappointed in your company. You have many questions that you want answered and want to fix these issues quickly. As a new Senior Leader you have to take some action to make an impact for local managers and workers under your leadership
2. Complete the financial statements below using the following details. Do any calculations required.
Cash $5,000
Total Sales $100,000
Taxes Payable $5,000
Bank Loan $40,000
Wages $20,000
Coffee beans used $20,000
Rent $10,000
Delivery Truck $50,000
Car Loan $5,000
Machinery $15,000
Advertising $5,000
(5 marks)
Balance Sheet for September 20XX
Assets
Liabilities
$
$
$
$
$
$
Total Assets
$
Total Liabilities
$
Owner’s Equity
$
Total Liabilities + Owner’s Equity
$
(8 marks)
Income Statement for Year to Date
Revenue
$
Cost of Goods Sold (COGS)
$
Gross Profit
$
Operating Expenses:
$
$
$
Total Expenses
$
Net Income
$
2. Use the financial statements you prepared above to complete the following questions:
What is the Return on Sales for this business? (show your work) (2 marks)
What is the Debt-to-Equity ratio for this business? (show your work) (2 marks)
What does this tell you about the business if the industry average is 10%? (1 mark)
What does this tell you about the business?
(1 mark)
3. Scenario:
You are managing a food truck that sells tacos. You have to pay Rent $1,000, Wages $1,000, $0.25 per taco shell, and $0.75 per taco for ingredients. Your price is $3 per taco.
What is your contribution margin? (Show your work) (2 marks)
How many tacos do you need to sell to
eak even? (2 marks)
How many tacos do you need to sell to earn a profit of $100? (2 marks)
Multiple Choice: Indicate the answer choice that best completes the statement or answers the question.
1. Which of the following is the term for resources that a firm owns?
a.
owner's equities
b.
revenues
c.
assets
d.
expenses
2. Nia buys a hot dog from a food truck for $5. What does this amount represent for the food truck?
a.
revenue
b.
eak-even amount
c.
fixed cost
d.
variable cost
3. Assets = liabilities + owners' equity is the equation for information reported on which of the following?
a.
balance sheet
b.
earnings statement
c.
statement of owners' equity
d.
income statement
4. On your first day at a new job, you spend some time with the HR manager learning about health insurance options and filling out information for payroll. You are cu
ently going through which process?
a.
orientation
b.
training
c.
selection
d.
screening
5. Which of the following is a list of qualifications and experience necessary for a particular position?
a.
job specification
b.
job orientation
c.
job analysis
d.
job description
6. If the assets for your small business are $20,000 and your liabilities are $5,000, what is the owner's equity?
a.
$20,000
b.
$25,000
c.
$15,000
d.
$5,000
7. Which of the following is the name given to the process of attracting qualified job applicants?
a.
recruiting
b.
selection
c.
orientation
d.
development
8. Peggy is a hiring manager for Amazon. After a recent job posting, she received over 100 résumés. Peggy is now reviewing the résumés to see if there are any candidates that don’t meet the minimum qualifications for the job. Peggy is in which stage of the recruitment process?
a.
interviewing candidates
b.
screening candidates
c.
attracting a candidate pool
d.
comparing candidates
9. Which financial statement would indicate whether a company has made a profit or loss during the reporting period?
a.
income statement
b.
statement of financial position
c.
balance sheet
d.
statement of changes in equity
10. What are the three phases of human resources management (HRM)?
a.
acquisition, maintenance, development
b.
assessment, maintenance, development
c.
acquisition, training, development
d.
assessment, training, appraisal
11. What are the debts owed by a business called?
a.
revenues
b.
liabilities
c.
owners’ equity
d.
assets
12. Which of the following statements is most likely to appear in a job specification?
a.
Creating market research reports for product development team.
b.
Responsible for sales support in western regions.
c.
Five years’ progressive experience in operations management.
d.
Responsible for creating and analyzing value stream maps of warehouse operations.
13. During which stage of hiring are employees taught how to do their job or do it better?
a.
training
b.
screening
c.
orientation
d.
development
14. Which of the following is a training method where a trainee learns by working closely under the supervision of an experienced employee?
a.
classroom teaching
b.
on-the-job training
c.
simulation training
d.
role-playing
15. Which of the following is a list of tasks and responsibilities for a particular job?
a.
job description
b.
job orientation
c.
job analysis
d.
job specification
16. In BizCafe, coffee beans and paper cups are examples of:
a.
liabilities
b.
owners equity
c.
fixed costs
d.
variable costs
17. Which of the following statements is most likely to appear in a job description?
a.
High-level creativity and problem-solving abilities.
b.
Excellent interpersonal and presentation skills.
c.
Five years’ experience in marketing positions.
d.
Responsible for creating market research reports for the product development team.
18. You have been a sales manager for five years and would like to move up. Your VP of Marketing sends you to a one-week conference that teaches advanced skills in negotiation, persuasion, and conflict management. Your fellow attendees at the conference come from all different industries and job positions. Which of the following are you cu
ently undergoing?
a.
development-related training
b.
job analysis
c.
job-related training
d.
screening
19. Which financial statement is characterized as revenues – cost of goods sold – expenses = net income?
a.
statement of financial position
b.
income statement
c.
statement of cash flows
d.
balance sheet
20. What does Keurig look at to see its assets, liabilities, and net worth?
a.
bank statement
b.
income statement
c.
balance sheet
d.
statement of cash flows
SA = ______ / 30
MC = ______ / 20
Total = _______ / 50
1Internal