Section 1: Team Performance Plan
Team details
Team Name:
Time period for team plan
Give the time line for the team plan e.g., 6 months.
Overall team objectives
List key objectives for the team you have selected.
As per the Strategic and Operational Plan each team may sets its own overall objectives. Therefore, you may establish any suitable objectives.
List at least 3 general objectives that can apply to your chosen team.
Overall team responsibilities
List key responsibilities for the team you have selected.
As per the Strategic and Operational Plan each team must define its overall responsibilities to align with the Strategic and Operational Plan.
List at least three general responsibilities for the team you have chosen.
Overall team outcomes required
List key outcomes for the team you have selected.
As per the Strategic Plan each team may sets its own overall outcomes. Therefore, you may establish any suitable outcomes.
List at least 3 outcomes that can apply to your chosen team.
Opportunities for cross collaboration amongst external and internal teams and individuals
Identify at least one internal and one external team that your chosen team could collaborate with. Explain why this might be beneficial.
Explain how individuals within the team could collaborate.
Team members
Complete the following for a minimum of 3 team members:
Team Member 1 Name:
Individual outcomes required
List key outcomes for the individual you have selected.
This will be based on the individual’s job role.
You may research a suitable position description for this role and then describe key outcomes would be relevant to the role. Key outcomes are related to the organisation’s objectives.
List three.
Individual goals
List 3 goals this individual would have in relation to their role.
These can be general goals based on a person’s role at work or specific to the position you have researched.
Individual behaviour requirements
List 3 behaviour requirements for this individual.
These can be general behaviours based on a person’s role at work or specific to the position you have researched.
Remember to review the Staff Code of Conduct too.
Individual tasks
List at least 3 tasks that this individual will be responsible for completing as part of their role.
Explain why you allocated these tasks to the team member. This should be based on their job role and expertise or development potential.
Note if you are completing this for the case study business refer to the position description you have developed and to the section in the Strategic and Operational Plan about our people.
Team Member 2 Name:
Individual outcomes required
List key outcomes for the individual you have selected.
This will be based on the individual’s job role.
You may research a suitable position description for this role and then describe key outcomes would be relevant to the role. Key outcomes are related to the organisation’s objectives.
List three.
Individual goals
List 3 goals this individual would have in relation to their role.
These can be general goals based on a person’s role at work or specific to the position you have researched.
Individual behaviour requirements
List 3 behaviour requirements for this individual.
These can be general behaviours based on a person’s role at work or specific to the position you have researched.
Remember to review the Staff Code of Conduct too.
Individual tasks
List at least 3 tasks that this individual will be responsible for completing as part of their role.
Explain why you allocated these tasks to the team member. This should be based on their job role and expertise or development potential.
Note if you are completing this for the case study business refer to the position description you have developed and to the section in the Strategic and Operational Plan about our people.
Team Member 3 Name:
Individual outcomes required
List key outcomes for the individual you have selected.
This will be based on the individual’s job role.
You may research a suitable position description for this role and then describe key outcomes would be relevant to the role. Key outcomes are related to the organisation’s objectives.
List three.
Individual goals
List 3 goals this individual would have in relation to their role.
These can be general goals based on a person’s role at work or specific to the position you have researched.
Individual behaviour requirements
List 3 behaviour requirements for this individual.
These can be general behaviours based on a person’s role at work or specific to the position you have researched.
Remember to review the Staff Code of Conduct too.
Individual tasks
List at least 3 tasks that this individual will be responsible for completing as part of their role.
Explain why you allocated these tasks to the team member. This should be based on their job role and expertise or development potential.
Note if you are completing this for the case study business refer to the position description you have developed and to the section in the Strategic and Operational Plan about our people.
Team strategies and contingencies
Strategies to ensure team members are accountable for their roles and responsibilities
What strategies will be used to ensure team members are accountable for their roles and responsibilities?
Describe at least three.
Contingency plans
What contingency plans will be used to ensure the team performance plan can be ca
ied out as required. Describe at least three.
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Section 2: Team meeting preparation
Coaching
Document the coaching topic you have decided to provide coaching on.
Explain why you chose the topic and how it will help to enhance workplace culture and support individuals to work towards common team goals.
Indicate the communication method you chose and why and attach your presentation to your Portfolio.
Communication
Consider how you will facilitate open and respectful communication and collaboration between team members, considering the diverse backgrounds of those in your team.
Document appropriate techniques which you will then be required to demonstrate techniques that you have identified as appropriate in the next activity.
Issues, inefficiencies, and challenges
As you will need to assist your team to identify,
ainstorm, report and resolve issues and inefficiencies related to the tasks as identified in your team performance plan, you will therefore need to ensure you identify suitable techniques to achieve this, as well as your own problem-solving skills to produce solutions during the meeting.
Describe techniques you will use.
Conflict
As you will also need to manage conflict where there are disagreements about how to resolve an issue, you need to be prepared to handle.
Write down your ideas on how you will manage the conflict.
Attach:
Presentation for the team
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Section 3: Team performance monitoring
Feedback
Review the feedback about the team and individual performance against agreed benchmarks i.e., outcomes you identified for the team you choose and each individual team member.
Choose at least two benchmarks (outcomes) for team performance and individual performance from your team performance plan against which to measure performance.
Give your opinion of performance based on agreed outcomes and feedback provided.
Learning and development opportunities
Identify three specific learning and development opportunities that could be used to improve team and individual performance and behaviours. These should be based on the feedback you collated.
Specific learning and development opportunities means specifying a particular event that could be attended or a specific internal coaching opportunity that could be ran.
Ensure that one of the opportunities is a video or interactive activity that team members are to complete.
Providing timely and constructive feedback and implementing action plans
Draft an email to send to the team about their overall and individual performance.
Ensure that as the feedback is being shared with all team members that it is constructive. Follow the timelines set by your assessor for this task to ensure that the feedback you provide is timely.
You are to draft a further email to the team advising them of the details of the learning and development opportunities you have identified. For example, dates, times, content, etc.
Attach:
Presentation for the team
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Implementation plan template
The Implementation Plan Template is designed to support the Implementation Team (or other decision makers) to develop and update an implementation plan throughout implementation stages
The Implementation Activity Tracker, at the very back of the document, can be used help structure Implementation Team meetings. It is a useful tool to help track and log the ‘agreed actions’ that are listed in the implementation plan.
Aim of project
Scope of project
Timeline
Implementation Team members (roles)
Implementation ba
ier or enabler
Implementation strategy to address ba
ier or maintain enable
Implementation stage
Agreed action(s)
Person responsible to action
Time frame or due date
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Case Study – WORLDUCATION
Worlducation is a social startup that manufactures tablet computers for primary school students. They not only focus on the hardware, but they also have a competitive team creating software, content and activities to better engage and educate the students.
Worlducation aims to change the way children learn at school by implementing artificial intelligence technology that can follow up on each child’s progress and adjust to their needs as they learn, creating the optimal path learning experience.
So far, Worlducation only sells their tablet computers business to business (B2B) as they realised that their content and hardware proved most effective when a whole classroom was using it, and a