Assume you are recently hired as the department manager for the surgical unit at a 300-bed acute...

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Assume you are recently hired as the department manager for the surgical unit at a 300-bed acute care hospital. There has been an ongoing problem with hospital-acquired infections in the surgical unit. The hospital does not get paid for treating these infections and it is extremely costly. As a result, the prior manager was terminated. Describe your approach from both an operations and quality perspective in addressing the problem. What would you do first? What tactics would you use? Who would you get involved? Develop critical thinking around the urgent problem.

Be sure to cite reliable sources to support your response.

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Soumi · Accepted Answer

Running Head: HEALTH CARE OPERATIONS AND QUALITY	1
HEALTH CARE OPERATIONS AND QUALITY 	3
HEALTH CARE OPERATIONS AND QUALITY
Quality and Operational Approaches to address the Urgent Problem and People involved in solving this
	In the mentioned acute care hospital, there has been a major issue of hospital-acquired infection in their surgical unit. Therefore, from the operations perspective, this problem can be addressed by subjecting the entire unit and hospital to a thorough closed circuit camera surveillance. As suggested by Fields (2011), if the healthcare organizations such as hospitals are monitored under surveillance, there might be lesser number of medical errors or processes that lead to the spread of infection in the surgical unit. For example,

Assume you are recently hired as the department manager for the surgical unit at a 300-bed acute care hospital. There has been an ongoing problem with hospital-acquired infections in the surgical...

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