Assume the role of a senior level executive in your organization. There has been increased tension...

Question

Assume the role of a senior level executive in your organization. There has been increased tension between departments due to organization wide changes brought about by a recent merger. Department heads are not getting along and are behaving in a territorial manner to protect their department’s best interests.

As a leader in your organization, how can you use your conflict management skills to bring about positive outcomes in this situation?

How can your leadership skill assist you in bringing about a peaceful resolution in the conflict and negotiation process in a way that benefits all departments?

Embed course material concepts, principles, and theories, which require supporting citations along with two scholarly peer-reviewed references in supporting your answer. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references.

Be sure to support your statements with logic and argument, citing all sources referenced. Post your initial response early, and check back often to continue the discussion. Be sure to respond to your peers’ posts as well.

Soumi · Accepted Answer

Running Head: ROLE OF A SENIOR LEVEL EXECUTIVE	1
ROLE OF A SENIOR LEVEL EXECUTIVE 		2
MANAGEMENT
ROLE OF A SENIOR LEVEL EXECUTIVE
Table of Contents
Implementing Conflict Management Skills to Resolve the Situation Positively	3
Role of Leadership Skills in Peaceful Resolution of Conflict and Negotiation for everyone’s Benefit	4
References	5
Implementing Conflict Management Skills to Resolve the Situation Positively
Change is a common and frequently occurring process in every organization. Hence, accepting it for the future wellbeing and understanding the reason behind the change are the only two ways to continue working in an organization smoothly, despite the ever-changing environment. However, often it has been noticed that many employees or sometimes, even the managers fail to accept the change, thus, giving rise to organizational conflicts. This is where a leader’s conflict management skills come into play and they are able to judge both the sides involved in the conflict from a neutral point of view, in order to resolve the issues. 
Assuming that I am the senior level executive of my organization and needing to resolve the prevailing conflict regarding changes related to the recent merger, I could implement my conflict management skills such as active listening, rationality and patience. As mentioned by Mueller (2015),

Assume the role of a senior level executive in your organization. There has been increased tension between departments due to organization wide changes brought about by a recent merger. Department...

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