ASSIGNMENT INSTRUCTIONS
Assessment Coursework
Assessment code: 010
Academic Year: 2022/2023
Trimester: 2
Module Title: Operational and Project Management
Module Code: MOD003345
Level: 6
Module Leader: Adrian Gauci
Weighting: 40%
Word Limit: 2500 words
This excludes bibliography and other items listed in rule 6.75 of the
Academic Regulations:
http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
Assessed Learning
Outcomes
3, 4.
Submission
Deadline:
Please refer to the deadline on the VLE
WRITING YOUR ASSIGNMENT:
• This assignment must be completed individually.
• You must use the Harvard referencing system.
• Your work must indicate the number of words you have used. Written assignments must not
exceed the specified maximum number of words. When a written assignment is marked, the
excessive use of words beyond the word limit is reflected in the academic judgement of the
piece of work which results in a lower mark being awarded for the piece of work (regulation
6.74).
• Assignment submissions are to be made anonymously. Do not write your name anywhere on
your work.
• Write your student ID number at the top of every page.
• Where the assignment comprises more than one task, all tasks must be submitted in a single
document.
• You must number all pages.
SUBMITTING YOUR ASSIGNMENT:
In order to achieve full marks, you must submit your work before the deadline. Work that is
submitted late – if your work is submitted on the same day as the deadline by midnight, your
mark will receive a 10% penalty. If you submit your work up to two working days after the
published submission deadline – it will be accepted and marked. However, the element of the
module’s assessment to which the work contributes will be capped with a maximum mark of 40%.
Work cannot be submitted if the period of 2 working days after the deadline has passed (unless
there is an approved extension). Failure to submit within the relevant period will mean that you
have failed the assessment.
Requests for short-term extensions will only be considered in the case of illness or other cause
considered valid by the Director of Studies Team. Please contact XXXXXXXXXX. A
equest must normally be received and agreed by the Director of Studies Team in writing at least
24 hours prior to the deadline. See rules XXXXXXXXXX:
http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
Mitigation: The deadline for submission of mitigation in relation to this assignment is no later than
five working days after the submission date of this work. Please contact XXXXXXXXXX
See rules 6.103 – 6.132: http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
mailto: XXXXXXXXXX
http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
mailto: XXXXXXXXXX
http:
web.anglia.ac.uk/anet/academic/public/academic_regs.pdf
ASSIGNMENT QUESTION
Select a company you are familiar with and one that is relevant to your degree in which you
feel you have employability aspirations. Select one organisation from any of the below
industries:
− Hospitality e.g. Hotels, AirBnB, Restaurants, Spa, Resorts, Events etc.
− Transportation e.g. Taxi, Uber, Airlines, Cruise lines, Rail etc.
− Retail e.g. Supermarkets, Florist, E-Commerce, Fashion shops, Corner store etc.
− Entertainment e.g. Galleries, Museums, Li
aries, Cinemas, Theme Parks etc.
For this assignment, you are required to individually produce and submit a professionally
presented management report of 2,500 words about your selected organisation operations,
addressing Tasks 1 and 2 below:
TASK 1
Imagine you are a newly recruited intern within the operations department at your selected
organisation. For this Task 1, evaluate all three operations topics below by discussing the
main theories / frameworks / concepts in each topic AND then applying them by discussing
eal examples from your selected organisation.
1. The input-Transformation-output Model - - (Slack, Chapter 1)
2. 4Vs Typology of Operations - (Slack, Chapter 1)
3. Order-winners and order-qualifiers - (Slack, Chapter 3)
TASK 2.
As an aspiring intern, suggest and justify TWO recommendations to improve any TWO
Operations Objectives of Quality, Speed, Dependability, Flexibility and Cost to reach the
end customer of your selected organisation.
Thus within your report, you should discuss relevant theoretical concepts and frameworks,
and apply them to your selected organisation. This will show your comprehensive
understanding of the complex problems faced by operations managers and discuss some
techniques / solutions cu
ently available to help solve these challenges (LO3). With this
assignment, you should also develop problem-solving skills to improve your operational
decision-making (LO4) and enhance your future employability within industry.
The suggested standard report format should include the following sections:
− A cover page
− An executive summary – 1 page, with
ief overview of report content.
− A contents page – 1 page, with all relevant sections and sub-sections
− An introduction – 300 words about the selected organisation
− Findings section – 2000 words as main body with four subsections as guided.
− A Conclusion section – 200 words – as overall conclusion
− A reference list – minimum of 8 to 10 academic sources in Harvard ref. system.
− Appendices – optional.
ASSESSMENT CRITERIA
1. Knowledge & Understanding of theories / concepts (Skills). – 25 marks.
2. Research and Application by providing industry examples (Content)– 25 marks
3. Two Recommendations on Performance Objectives (Content, Skills) – 25 marks
4. Report Originality, Structure, Presentation, Referencing. (Skills) – 25 marks
READING REQUIREMENT
- Slack N. and Brandon-Jones A XXXXXXXXXXOperations Management, (9th Edition), London:
Pearson. Core Chapters: 1, 2, 3, 7 & 8.
- Slack N. and Brandon-Jones A XXXXXXXXXXEssentials of Operations Management (2nd
Edition), London: Pearson. Core Chapters: 1, 4 & 5
- Other industry reports from your selected organisation.
Students should also consult the main academic journals in the field:
− Production and Operations Management
− Manufacturing & Service Operations Management
− International Journal of Operations & Production Management
− British Journal of Management
− Harvard Business Review
− Sloan Management Review
ARU GENERIC ASSESSMENT CRITERIA AND MARKING STANDARDS: LEVEL 6 – the Depth stage
Level 6 is characterised by an expectation of students’ increasing autonomy in relation to their study and developing skill
sets. Students are expected to demonstrate problem solving skills, both theoretical and practical. This is supported by an
understanding of appropriate theory; creativity of expression and thought based in individual judgement; and the ability to
seek out, invoke, analyse and evaluate competing theories or methods of working in a critically constructive and open
manner. Output is articulate, coherent and skilled in the appropriate medium, with some students producing original or
innovative work in their specialism.
Mark
Bands
Outcome
Characteristics of Student Achievement by Marking Band for ARU’s
Generic Learning Outcomes (Academic Regulations, Section 2)
Knowledge &
Understanding
Intellectual (thinking), Practical, Affective and
Transferable Skills
90-
100%
Achieves
module
outcome(s)
Exceptional information base
exploring and analysing the
discipline, its theory and ethical
issues with extraordinary originality
and autonomy. Work may be
considered for publication within
ARU
Exceptional management of learning resources, with a
higher degree of autonomy/exploration that clearly exceeds
the assessment
ief. Exceptional structure/ accurate
expression. Demonstrates intellectual originality and
imagination. Exceptional team/practical/professional skills.
Work may be considered for publication within ARU
80-
89%
Outstanding information base
exploring and analysing the
discipline, its theory and ethical
issues with clear originality and
autonomy
Outstanding management of learning resources, with a
degree of autonomy/exploration that clearly exceeds the
assessment
ief. An exemplar of structured/accurate
expression. Demonstrates intellectual originality and
imagination. Outstanding team/practical/professional skills
70-
79%
Excellent knowledge base that
supports analysis, evaluation and
problem-solving in theory/
practice/ethics of discipline with
considerable originality
Excellent management of learning resources, with degree
of autonomy
esearch that may exceed the assessment
ief. Structured and creative expression. Excellent
academic/ intellectual skills and practical/team/
professional/ problem-solving skills
60-
69%
Good knowledge base that
supports analysis, evaluation and
problem-solving in theory/
practice/ethics of discipline with
some originality
Good management of learning resources, with consistent
self-directed research. Structured and accurate expression.
Good academic/intellectual skills and team/practical/
professional/problem solving skills
50-
59%
Sound knowledge base that
supports some analysis,
evaluation and problem-solving in
theory/practice/ethics of discipline
Sound management of learning resources. Some
autonomy in research but inconsistent. Structured and
mainly accurate expression. Sound level of academic/
intellectual skills going beyond description at times. Sound
team/practical/professional/problem-solving skills
40-
49%
A marginal
pass in
module
outcome(s)
Adequate knowledge base with
some omissions at the level of
ethical/ theoretical issues.
Restricted ability to discuss theory
and/or or solve problems in
discipline
Adequate use of learning resources with little autonomy.
Some difficulties with academic/ intellectual skills. Some
difficulty with structure/ accuracy in expression, but
evidence of developing team/practical/professional/
problem-solving skills
30-
39%
A marginal
fail in module
outcome(s).
Satisfies
default
qualifying
mark
Limited knowledge base. Limited
understanding of discipline/ethical
issues. Difficulty with theory and
problem solving in discipline
Limited use of learning resources. Unable to work
autonomously. Little input to teams. Limited academic/
intellectual skills. Still mainly descriptive. General difficulty
with structure/ accuracy in expression. Practical/
professional/problem-solving skills that are not yet secure
20-
29%
Fails to
achieve
module
outcome(s)
Qualifying
mark not
satisfied
Little evidence of knowledge
ase. Little evidence of
understanding of discipline/ ethical
issues. Significant difficulty with
theory and problem solving in
discipline
Little evidence of use of learning resources. Unable to
work autonomously. Little input to teams. Little evidence of
academic/ intellectual skills. Work significantly descriptive.
Significant difficulty with structure/accuracy in expression.
Little evidence of practical/professional/ problem-solving
skills
10-
19%
Deficient knowledge base.
Deficient understanding of
discipline/ethical issues. Major
difficulty with theory and problem
solving in discipline
Deficient use of learning resources. Unable to work
autonomously. Deficient input to teams. Deficient
academic/intellectual skills. Work significantly descriptive.
Major difficulty with structure/accuracy in expression.
Deficient practical/professional/problem-solving skills
1-
9%
No evidence of knowledge base;
no evidence of understanding of
discipline/ethical issues. Total
inability with theory and problem
solving in discipline
No evidence of use of learning resources. Completely
unable to work autonomously. No evidence of input to
teams. No evidence of academic/intellectual skills. Work
wholly descriptive. Incoherent structure/accuracy and
expression. No evidence of practical/professional/ problem-
solving skills
0%
Awarded for: (i) non-submission; (ii) dangerous practice and; (iii) in situations where the student
fails to address the assignment
ief (eg: answers the wrong question) and/or related learning
outcomes