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Assignment 2 – PROJECT MANAGEMENT PLAN Congratulations! The project sponsor has approved your business venture viability document (Assignment 2). You are to proceed to the next step: develop a project...

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Congratulations! The project sponsor has approved your business venture viability document (Assignment 2). You are to proceed to the next step: develop a project management plan. You will work in your assigned group adhering to your Student Group Contract, similar to Assignment 2.

The project management plan is a stand-alone document that the Project Sponsor will use to assist in obtaining Project Stakeholder sign-off. Amongst other things, it should present management plans related to ten knowledge areas and project process groups, such as executing, monitoring and controlling and closing the project.

Because the advancement of your project could really depend on this plan, you’ll want to make sure that it is as succinct, accurate, informed, and of course, as professionally presented as possible.

Submission Details

Word Count

Maximum 10,000 words (excluding appendix)


30% of final mark

Due Date

Friday, Week 11

Format and delivery

Your submission needs to be professionally presented using the following format:

  • A single MS Word document

    • Any attachments will not be marked.

    • PDFs will not be accepted.

    • Embedded links will not be accepted.

  • Only one submission per group. The APM in Week 11 is to submit.

  • In the header/footer of each page, include the following:

    • Page number

    • Group name or number

    • Group members’ surnames & student numbers

    • (Ex: Group X: Hetfield XXXXXXXXXX, James XXXXXXXXXX, etc.)

  • Line spacing at 1.5

  • 2cm margins

  • Font size 12 Arial

  • Nominate who worked on each section of the report in each heading (both in table of contents and in body of document.)

    • Ex: SWOT Analysis – James Barnes, Paul Kelly

Note 1: You may include sections previously completed as part of the progress report where appropriate.

Note 2: Not all sections listed under ‘Other information related to…’ need to be completed. You may choose sections that are appropriate for your product/service.

Use the following structure for your report with sub-headings as appropriate:

  1. Title Page

    1. Project title (i.e. the name of the company)

    2. Group details presented in a table with names, student numbers and APM period (with corresponding dates)

  1. Table of Contents Page

      1. In addition to writing names against the headings in the body of the document, next to each heading, note the name of each person that contributed to that section,

        • (Ex: 4. Executive Summary – James Barnes, Paul Kelly)

      2. Include listing for graphs, charts, pictures, etc.

  1. Executive Summary (approx. 1-2 paragraphs):

    1. Project Justification – (what is the issue that the product / service is trying to address)

    2. Project Aim – (what the product / service sets out to achieve)

    3. Project Scope –

      1. Inclusions – What the product / service is about,

      2. Constraints – What the project is not about (Ex: It could be about building an office building but not the adjacent parking lot)

      3. Assumptions – these are things that are a given (ex: a day will be defined as 8 hours, a work week will be defined a five days and Monday to Friday)

      4. Key deliverables of the product / service – What are things that need to be completed in order for the project to be considered successful

    4. Purpose of the Project Management Plan – how this specific document relates to your project, and what it covers.

  1. Background

    1. Describe the issue / problem / opportunity / market gap that the project is set to address.

      1. Provide sufficient detail to prove that the project is not misguided (i.e. recognise project’s constraints and context).

        • Remember: “Say it. Explain it. Support it.”

      2. Don’t just list the
details – explain to the reader how and why they are related to the project.

    2. Describe how and why existing or similar approaches, products, technologies and/or projects might be applicable and/or relevant to your project. These could be competitors, and / or complimentary services.)

      1. Use a table to indicate how these projects are similar. (How you choose to label the table is up to you.)

  1. Project Concept

    1. Describe the project. Explain it in a way that someone completely unfamiliar with the industry, concept, or product would understand.

      1. Include whatever pictures, sketches and/or drawings that you think best convey the project concept.

      2. Start with an overview and then discuss the various aspects and components in more detail.

      3. Mention the basic elements required to complete the project (e.g. for a construction project, you’d provide a general list of materials, functionality, required equipment, etc.)

    2. Project objectives

    3. Project requirements and deliverables – both for the plan and project.

    4. Project Key Performance Indicators (Identify at least five (5) KPIs)

      1. (i.e. how you will now that project is a success.)

  1. Project Feasibility

    1. Discuss the feasibility and sustainability of the project, and identity key areas of strength and weakness.

      1. Include a detailed and defined SWOT analysis

      2. How likely is it to penetrate the market? How sustainable is it in the market?

    2. Approval requirements

      1. (Ex: ISO, government, professional associations, etc.)

    3. Project assumptions - (Identify at least 5 assumptions about the product / service, not the project as noted in section (3. c)

    4. Known constraints - (Identify at least 5 constraints about the product / service, not the project as noted in section (3. c)

    5. Possible improvements / going forward - (Identify at least 5 improvements.)

  1. Project Stakeholders’ Management:

    1. Describe the specific target(s) / users of your project (This is where you establish the suitability & fit of your project), including:

        • Who would use it?

        • What would they use it for?

        • How would they use it?

    2. Describe the additional internal and external stakeholders within the project

    3. Stakeholder register and stakeholder management plan

  1. Project Schedule Management:

    1. Key milestones

    2. Project WBS to at least 3 levels of decomposition (work packages). Include activity and activity attributes

    3. Activity list

    4. Project schedule network diagrams (if applicable)

    5. Activity resource requirements

    6. Resource breakdown structure

    7. Activity duration estimates

    8. Project Gantt Chart (MS Project or other PM software)

    9. Describe how the schedule will be managed during the project (How will you measure it, suggest, implement and record changes?)

    10. Other information related to time management:

      1. Change Control documents (though these can come much later in the semester)

      2. Enterprise environment factors

  1. Project Cost Management:

    1. First pass estimated costs of in Australian dollars. (For our purposes, costs need only be approximate for large-scale projects.)

    2. Provide justification or basis for cost estimates. Where did your numbers come from?

    3. Describe how the costs will be managed during the project. (How will you measure it, suggest, implement and record changes?)

    4. Other information related to cost management (not all will apply or be relevant):

      1. Change control processes

      2. Tools for estimating (Software, prior projects, estimating, Rawlinsons Handbook, etc.)

      3. Rough order of Magnitude (ROM) – what are the parameters?

      4. Tools and techniques used for estimating

      5. Cost baseline parameters

      6. Variable costs vs. fixed costs?

      7. Specific performance measures (EV, CPI, etc.) and their acceptable parameters

      8. Enterprise environmental factors

      9. Marketplace conditions

      10. Commercial databases

      11. Organisational process assets

      12. Cost estimating policies (does organisation have a policy on estimating?)

      13. Organisation’s cost estimating templates

      14. Historical info, prior files, existing knowledge, etc.

      15. Project scope statement

      16. Constraints that can limit cost estimating

      17. Delivery dates

      18. Skilled resources

  1. Project Quality Management:

    1. Briefly describe the quality items that will be measured during the planning, executing and monitor/control phases of the project. (Identify at least 7 quality items.)

    2. Briefly explain and justify the measurable items and units of measure in a Quality Definition Table.

    3. Present the final Quality Definition Table developed for quality management.

    4. Provide a quality checklist, if applicable

    5. Provide a summary and analysis of the outcome.

    6. Other information related to Quality Management:

      1. Change control processes

      2. ISO

      3. Total Quality Management

      4. Six Sigma

      5. Benchmarking – comparing actual with others

      6. Design of Experiments – statistical method for developing optimal conditions

      7. Cost of Quality (COQ) – cost incurrent for preventing non-conformance

      8. Additional quality planning tools - such as matrix diagrams, etc.

      9. Quality Management Plan – how it will be done and addresses

      10. Quality control and quality assurance (if relevant)

      11. Group Work Activities

        • Brainstorming

        • Benchmarking

        • Charting processes

        • Ranking

        • Defining control

        • Undertaking Benefit/Cost Analysis

        • Processes that limit and/or indicate variation

        • Control charts

        • Flowcharts

        • Histograms

        • Pareto charts

        • Scattergrams

        • Run charts

      12. Others

        • Validity of the methodology

        • Change management approaches and strategies

        • Adherence to review and acceptance procedures

        • Resolution of emerging issues and how they are monitored in the project execution

        • Engaging appropriate project personnel and skills

        • Maintenance of documentation and records

        • Outputs that meets agreed customer requirements

        • Adherence to budget within time and cost

        • Quality metrics – how it will be measured

        • Process improvement plan

  1. Project Human Resource Management

    1. Project organisational chart

    2. Responsibility assignment matrices

    3. Discuss the responsibility, accountability, consultation and informed roles in your project

    4. Resource histogram

    5. Staffing management plan

  1. Project Communication Management

    1. Stakeholder communication requirement

    2. Communication Matrix(external and internal)

    3. Communication guidelines

    4. Escalation process for resolving issues (that cannot be dealt with at a lower level)

    5. Other information related to HR and Communications Management:

        • Change control processes

        • Enterprise Environmental factors

        • Organisational process assets

        • Stakeholder communication requirements

        • Info to be communicated (format, content and level of detail)

        • Person responsible for communicating info

        • Methods of communication (e-mail, fax, etc.

        • Frequency of communication (daily, weekly...)

        • Methods for updating and refining communication plan

  1. Project Risk Management:

    1. Identify at least ten or more risks to your project

    2. Perform qualitative risk analysis

    3. Plan the risk responses

    4. Complete a risk register for the project, including development issues and operational issues.

    5. Provide a risk matrix with the above-mentioned risks and explain your reasoning.

    6. Other information related to Risk Management:

      1. Risk management planning

      2. Quantitative risk analysis

      3. Risk monitoring and control

      4. Risk analysis techniques used

      5. Risk acceptance parameters/criteria

      6. Risk categories

      7. Change control processes

      8. Enterprise Environmental factors

        • Risk tolerance, etc.

  1. Project Procurement Management:

    1. Briefly describe the various types of required contracts for all relevant elements related to your product / service

    2. Provide the make-or-buy analysis for relevant items (including office space, computers, etc.)

    3. Other information related to Procurement Management:

      1. Plan purchases and acquisition

      2. Plan contracting

      3. Request seller responses

      4. Select sellers

      5. Contract administration

      6. Contract closure

      7. Evaluation criteria

      8. Weighting system

      9. Screening system

      10. Seller rating systems

      11. Proposal evaluation techniques

      12. Risk acceptance parameters/criteria

  1. Conclusion

Summarise the above, including a sentence about each section.

  1. References

Must be CDU Harvard method, with correct formatting refer to:

  1. Appendices 

    1. Copy of your Group Contract

    2. You could include analysis, calculation, templates, etc. as Appendix.

NOTE: Templates to assist you in completing the Tasks can be found at on the Welcome pa

Answered Same Day Apr 30, 2020


Ahmedali answered on May 10 2020
129 Votes
Project Quality Management
Project Quality Management
Project Quality Management        Convenience Store        5/10/2018            
Table of Contents
Introduction    2
List of Quality Items to be measured    2
Quality Definition Table    2
Quality Checklist    3
Summary & Analysis of the Outcome    3
Change control processes    4
ISO    4
Total Quality Management    4
Six Sigma    5
Benchmarking – comparing actual with others    5
Design of Experiments – statistical method for developing optimal conditions    5
Cost of Quality (COQ) – cost incu
ent for preventing non-conformance    5
Additional Quality Planning Tools    6
Quality Management Plan    6
Quality control and quality assurance    6
Group Work Activities    7
Brainstorming    7
Benchmarking    7
Undertaking Benefit/Cost Analysis    7
Processes that limit and/or indicate variation    8
Flowcharts    8
Histograms    8
Pareto charts    8
Validity of the methodology    8
Change management approaches and strategies    8
Resolution of emerging issues and how they are monitored in the project execution    9
Engaging appropriate project personnel and skills    9
Maintenance of documentation and records    9
Outputs that meets agreed customer requirements    10
Adherence to budget within time and cost    10
Process improvement plan    10
References    11
The customers prefer the convenience stores closer to their place of residence as compared to the hypermarkets located afar. The project revolves around the opening of a convenience store at Charles Darwin University to provide the students with the ability to fulfil their dynamic requirements. The construction activities will not be required to be done as the building will be taken on rent and will be renovated for the store. The store will operate for 24 hours in a day and 7 days in a week.
List of Quality Items to be measured
The quality items that will be measured for the project during the planning, execution, and monitoring phases are as listed below.
· Project Costs: The budget that has been set up for the project is $1,000,000. The variance of the project costs by conducting the variance and gap analysis will be done.
· Project Schedule: The estimation time to complete the project is 6 months. It is one of the quality measures that will be monitored and the gap analysis will be done.
· Ethical Compliance Rate: The adherence to the ethical standards and policies will be monitored and higher compliance rate will indicate better quality.
· Legal Compliance Rate: The adherence to the legal policies and norms will be monitored and higher compliance rate will indicate better quality.
· Payment Methods: The ease of usage and fulfilment of customer expectations will be measured by validating the payment methods as cash & EFTPOS payments.
· Interiors & Layouts: The layout will be validated on the basis of the layout plan along with the aesthetics of the store.
· Stocks & Availability of Products: The stocks will be measured and the product catalogue will also be monitored.
· Risks & Conflicts: The number of project risks and conflicts among the project team members will also be assessed to determine the quality.
Quality Definition Table
    Sr. No.
    Measurable Items
    Unit of Measure
    Project Costs – Cost Variance
    Project Schedule – Schedule Variance
    Ethical Compliance Rate
    Legal Compliance Rate
    Number of Risks
    Numerical Value
    Number of Conflicts & Disputes
    Numerical Value
    Usability/Availability of the Store & Products
    Scale – 1 to 10 with 10 indicating highest value of quality
Quality Checklist
Earned Value Management (EVM) will be used to check on the following estimates and actual values associated with the project as:
· Project Costs
· Project Schedule
The actual and estimated values will be calculated and the difference between the two will be determined. The increased gap will indicate increased variance which may also showcase the possibility of an ove
The other items that will be checked will include compliance rate of ethical and legal adherence, number of open issues and defects, availability of the items in the stock, and fulfilment of the functional and non-functional requirements.
Summary & Analysis of the Outcome
Project Quality for the convenience store that is being designed for the Charles Darwin University will be measured using the quality definition table and quality checklist that has been shown above. The values will be analysed and will be documented to understand the adherence to the quality standards.
There are a number of quality standards that will also be followed and have been explained in the further sections.
Change control processes
There may be changes that may be demanded in the project during the project timeline. Some of these changes may have been predicted while some of them may be uncertain. A change control process will be followed in every phase of the project so that increased re-work is not necessary for the project team members.
The following steps will be used for change control.
· Feedback & Change Requests: At the end of every phase, there will be a feedback process ca
ied out wherein the stakeholders will provide their feedback and comments on the activities done till the point. The change requests will be prepared for the changes demanded and the requests approved will be entertained by the project team (van Woerkum, Aarts & de Grip, 2007).
· Change Planning: The change requests that will be approved will be planned out in terms of the schedule, costs, effort, and scope of the request.
· Change Execution: The demanded change will be executed and managed by the project team and there will be monitoring of the...

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