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Assessment Task 2 Templates Activity 2: Prepare individual performance improvement plans Meeting agenda template: Date/Time: Location: Chairperson: Meeting Attendees: Full names...

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Assessment Task 2 Templates
Activity 2: Prepare individual performance improvement plans
Meeting agenda template:
    Date/Time:
    
    Location:
    
    Chairperson:
    
    Meeting Attendees:
Full names and roles
    
    Agenda Item/Topic
    Discussion/Outcomes
    Action Office
    Due Date
    Welcome
    
    
    
    
(Agenda item 1)
Topic?
    
    
    
    
(Agenda item 2)
Topic?
    
    
    
    
(Agenda item 3)
Topic?
    
    
    
    Summary
    Overall Summary
Decision/s
Action/s if any
    
    
    Next Meeting time/date
    
    
    
    Meeting closed at:
    
    
    
    Minutes are a true and accurate record of the meeting
    Approved/confirmed by whom?
    
    
Meeting minutes template:
    Minutes of Meeting
Meeting Objective:
Attendees:
Venue:
Date:
    No.
    Points Discussed
    Actions Suggested
    Target Date
    
    
    
    
    
    
    
    
    
    
    
    
    Signature of attendee 1: XXXXXXXXXXSignature of attendee 2:
Signature of attendee 3: XXXXXXXXXXSignature of attendee 4:
Activity 3: Develop strategies and processes to facilitate team cohesion
You must use the template provided to document your responses. You must ensure that the documented responses are concise to the point and within the specified word limit.
Template:
    Two (2) strategies to facilitate team members input into planning, decision making and operational aspects of team tasks XXXXXXXXXXwords each)
Strategy 1:
Strategy 2:

    Policies and procedures to promote team member accountability for personal work and team tasks XXXXXXXXXXwords)
Purpose and application of the policy
Procedures
    A process to identify issues, concerns and problems identified by team members XXXXXXXXXXwords)
    A process to address the identified issues, concerns and problems identified by team members XXXXXXXXXXwords)
Activity 4: Monitor the outcomes of performance plans
Meeting agenda template:
    Date/Time:
    
    Location:
    
    Chairperson:
    
    Meeting Attendees:
Full names and roles
    
    Agenda Item/Topic
    Discussion/Outcomes
    Action Office
    Due Date
    Welcome
    
    
    
    (Agenda item 1)
Topic?
    
    
    
    (Agenda item 2)
Topic?
    
    
    
    (Agenda item 3)
Topic?
    
    
    
    Summary
    Overall Summary
Decision/s
Action/s if any
    
    
    Next Meeting time/date
    
    
    
    Meeting closed at:
    
    
    
    Minutes are a true and accurate record of the meeting
    Approved/confirmed by whom?
    
    
Meeting minutes template:
    Minutes of Meeting
Meeting Objective:
Attendees:
Venue:
Date:
    No.
    Points Discussed
    Actions Suggested
    Target Date
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Signature of attendee 1: XXXXXXXXXXSignature of attendee 2:
Signature of attendee 3: XXXXXXXXXXSignature of attendee 4:
Activity 5: Communicate and follow-up unresolved issues, concerns and problems
Meeting agenda template:
    Date/Time:
    
    Location:
    
    Chairperson:
    
    Meeting Attendees:
Full names and roles
    
    Agenda Item/Topic
    Discussion/Outcomes
    Action Office
    Due Date
    Welcome
    
    
    
    (Agenda item 1)
Topic?
    
    
    
    (Agenda item 2)
Topic?
    
    
    
    (Agenda item 3)
Topic?
    
    
    
    Summary
    Overall Summary
Decision/s
Action/s if any
    
    
    Next Meeting time/date
    
    
    
    Meeting closed at:
    
    
    
    Minutes are a true and accurate record of the meeting
    Approved/confirmed by whom?
    
    
Meeting minutes template:
    Minutes of Meeting
Meeting Objective:
Attendees:
Venue:
Date:
    No.
    Points Discussed
    Actions Suggested
    Target Date
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Signature of attendee 1: XXXXXXXXXXSignature of attendee 2:
Signature of attendee 3: XXXXXXXXXXSignature of attendee 4:
Template: Solutions implemented to address the unresolved issues, concerns and problems
    Unresolved issues, concerns and problems
    Actions implemented
    Date implemented
    
    
    
    
    
    
    
    
    
    Sign off:
Date:
Appendix C: Team performance plan template
PERFORMANCE PLAN ACTION PLAN
    EMPLOYEE NAME
    Â 
    ROLE / TITLE
    
    EMPLOYEE ID
    Â 
    SUPERVISOR
    Â 
    DEPARTMENT
    Â 
    DATE
    Â 
team purpose, roles, and responsibilities
Provide specific team purpose, roles and responsibilities.
    Individual/Team purpose
    
    Roles and responsibilities
    
Team GOALS
Provide specific goals as they relate to strategic organisational objectives.
    GOAL #
    GOAL DESCRIPTION
    ISSUE ADDRESSED BY MEETING GOAL
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
EXPECTed ouctomes
To demonstrate progress toward goal achievement, the following performance standard expectations must be met.
    EXPECTATION DESCRIPTION
    
    
    
    
strategies
List activities/strategies that will aid to achieve the goals set above.
    GOAL #
    ACTIVITY
    START DATE
    PROJECTED DATE OF COMPLETION
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
RESOURCES
List resources available to complete goal activities; for example, training materials, training activities, seminars, peer mentoring, management support, etc.
    RESOURCE NAME
    DESCRIPTION OF RESOURCE
    
    
    
    
    
    
    
    
    
    
1
PROGRESS BENCHMARKS
    GOAL #
    ACTIVITY
    DATE OF CHECK
    FOLLOW-UP METHOD
phone, email, mtg.
    EXPECTED PROGRESS/KPIs
    COMMENTS
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
TIMELINE FOR IMPROVEMENT, CONSEQUENCES, AND EXPECTATIONS
Provide a summary of any stipulations placed upon the performance improvement plan, consequences of insufficient effort, and any legal concerns, such as confidentiality as related to this document.
    
SIGNATURES
    EMPLOYEE NAME
    EMPLOYEE SIGNATURE
    DATE
    
    
    
    SUPERVISOR NAME
    SUPERVISOR SIGNATURE
    DATE
    
    
    
Appendix D: Individual performance improvement plan
INDIVIDUAL PERFORMANCE IMPROVEMENT PLAN: TEAM MEMBER 1
    EMPLOYEE NAME
    Â 
    ROLE / TITLE
    
    EMPLOYEE ID
    Â 
    SUPERVISOR
    Â 
    DEPARTMENT
    Â 
    DATE
    Â 
IMPROVEMENT GOALS
Provide specific goals as they relate to areas of concern to be addressed and improved upon.
    GOAL #
    GOAL DESCRIPTION
    ISSUE ADDRESSED BY MEETING GOAL
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
EXPECTATIONS
To demonstrate progress toward improvement goal achievement, the following performance standard expectations must be met.
    EXPECTATION DESCRIPTION
    
    
    
    
GOAL ACTIVITIES
List activities that will aid to achieve the improvement goals set above.
    GOAL #
    ACTIVITY
    START DATE
    PROJECTED DATE OF COMPLETION
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
RESOURCES
List resources available to complete goal activities; for example, training materials, training activities, seminars, peer mentoring, management support, etc.
    RESOURCE NAME
    DESCRIPTION OF RESOURCE
    
    
    
    
    
    
    
    
    
    
PROGRESS MONITORING
Provide an evaluation schedule to monitor the progress of improvement activities.
FOLLOW-UP SCHEDULE
    DATE SCHEDULED
    ACTIVITY
    CONDUCTED BY
    DATE COMPLETED
    
    30-Day Review
    
    
    
    45-Day Review
    
    
    
    60-Day Review
    
    
    
    90-Day Review
    
    
PROGRESS BENCHMARKS
    GOAL #
    ACTIVITY
    DATE OF CHECK
    FOLLOW-UP METHOD
phone, email, mtg.
    EXPECTED PROGRESS/KPIs
    COMMENTS
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
TIMELINE FOR IMPROVEMENT, CONSEQUENCES, AND EXPECTATIONS
Provide a summary of any stipulations placed upon the performance improvement plan, consequences of insufficient effort, and any legal concerns, such as confidentiality as related to this document.
    
SIGNATURES
    EMPLOYEE NAME
    EMPLOYEE SIGNATURE
    DATE
    
    
    
    SUPERVISOR NAME
    SUPERVISOR SIGNATURE
    DATE
    
    
    
INDIVIDUAL PERFORMANCE IMPROVEMENT PLAN: TEAM MEMBER 2
    EMPLOYEE NAME
    Â 
    ROLE / TITLE
    
    EMPLOYEE ID
    Â 
    SUPERVISOR
    Â 
    DEPARTMENT
    Â 
    DATE
    Â 
IMPROVEMENT GOALS
Provide specific goals as they relate to areas of concern to be addressed and improved upon.
    GOAL #
    GOAL DESCRIPTION
    ISSUE ADDRESSED BY MEETING GOAL
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
EXPECTATIONS
To demonstrate progress toward improvement goal achievement, the following performance standard expectations must be met.
    EXPECTATION DESCRIPTION
    
    
    
    
GOAL ACTIVITIES
List activities that will aid to achieve the improvement goals set above.
    GOAL #
    ACTIVITY
    START DATE
    PROJECTED DATE OF COMPLETION
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
RESOURCES
List resources available to complete goal activities; for example, training materials, training activities, seminars, peer mentoring, management support, etc.
    RESOURCE NAME
    DESCRIPTION OF RESOURCE
    
    
    
    
    
    
    
    
    
    
PROGRESS MONITORING
Provide an evaluation schedule to monitor the progress of improvement activities.
FOLLOW-UP SCHEDULE
    DATE SCHEDULED
    ACTIVITY
    CONDUCTED BY
    DATE COMPLETED
    
    30-Day Review
    
    
    
    45-Day Review
    
    
    
    60-Day Review
    
    
    
    90-Day Review
    
    
PROGRESS BENCHMARKS
    GOAL #
    ACTIVITY
    DATE OF CHECK
    FOLLOW-UP METHOD
phone, email, mtg.
    EXPECTED PROGRESS/KPIs
    COMMENTS
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
TIMELINE FOR IMPROVEMENT, CONSEQUENCES, AND EXPECTATIONS
Provide a summary of any stipulations placed upon the performance improvement plan, consequences of insufficient effort, and any legal concerns, such as confidentiality as related to this document.
    
SIGNATURES
    EMPLOYEE NAME
    EMPLOYEE SIGNATURE
    DATE
    
    
    
    SUPERVISOR NAME
    SUPERVISOR SIGNATURE
    DATE
    
    
    
BSBTWK502 Manage team effectiveness
Answered 7 days After Oct 19, 2022

Solution

Shubham answered on Oct 24 2022
59 Votes
Assessment Task 2 Templates
Activity 2: Prepare individual performance improvement plans
Meeting agenda template:
    Date/Time:
    01/11/2022
    Location:
    Workplace
    Chairperson:
    ABC
    Meeting Attendees:
Full names and roles
    Yuki (Customer Service Representative)
Fernando (Customer Service Representative)
    Agenda Item/Topic
    Discussion/Outcomes
    Action Office
    Due Date
    Welcome
    
    
    
    
(Agenda item 1)
Access area of improvement based on outcome of the performance
    This includes area for improvement that is based on the performance of employee.
    Customer service team leade
    01/11/2022
    
(Agenda item 2)
Monitoring individuals
    
This required monitoring employee and ensures that team is working towards the goal and area of improvement.
    Customer service team leade
    01/11/2022
    
(Agenda item 3)
Discussion on formal and informal learning opportunities
    
This includes discussion based on informal and formal learning outcome for supporting the team for meeting the expected performance criteria.
    
Customer service team leade
    
01/11/2022
    Summary
    Overall Summary
This meeting includes address area for improvement that is based on the outcome and it can help in monitoring the performance of employees for meeting the expectation.
Decision/s
The strategy includes facilitating team members for getting member input into decision, operational aspect and planning of team tasks.
    
    
    Next Meeting time/date
    03/11/2022
    
    
    Meeting closed at:
    02/11/2022
    
    
    Minutes are a true and accurate record of the meeting
    Approved/confirmed by whom?
Customer service team leade
    
    
Meeting minutes template:
    Minutes of Meeting: 120 minutes
Meeting Objective:
· Address the areas of improvement based on the outcomes of performance
· Monitoring individuals for working towards the team goals.
· Including informal and formal learning opportunities.
Attendees:
Customer service team leader
Yuki (Customer Service Representative)
Fernando (Customer Service Representative)
Venue:
Workplace
Date:
01/11/2022
    No.
    Points Discussed
    Actions Suggested
    Target Date
    1
    Address the areas of improvement based on the outcomes of performance
    It includes describing the area for improvement
    01/11/2022
    2
    Monitoring individuals for working towards the team goals.
    Identification of key performance indicators for ensuring goals and outputs
    01/11/2022
    
    
    Understanding requirements of stakeholder by communicating.
    01/11/2022
    3
    Including informal and formal learning opportunities
    It defines the formal and information opportunities for learning.
    
    Signature of attendee 1: Signature of attendee 2:
Signature of attendee 3: Signature of attendee 4:
Activity 3: Develop strategies and processes to facilitate team cohesion
You must use the template provided to document your responses. You must ensure that the documented responses are concise to the point and within the specified word limit.
Template:
    Two (2) strategies to facilitate team members input into planning, decision making and operational aspects of team tasks (30-50 words each)
Strategy 1:
Communicating honestly and openly for understanding team members. It can help in finding expected difficulties and solving the difficulties along with the freedom to get solution. This is can help in controlling the project and helps in showing ideas and talents.
Strategy 2:
It is important to create team full of leaders with the use of collaboration rather than development of hierarchical model. The structure assigns the personal responsibility with some aspects of the project based on team member talent and strength.
    Policies and procedures to promote team member accountability for personal work and team tasks (100-150 words)
Purpose and application of the policy
Accountability in the workplace is important and it ensures high accountability. The purpose is to have a team that full of people that provides better performance and people feel confident that team member gets support.
Procedures
The process includes development of high performing team and it can help in defining responsibilities and role with detailed expectation for monitoring the progress. It can help in boosting the accountability among team members. Fostering the culture of accountability in the team can give all employees a chance for recognizing the work and it can help in getting better by overcoming the ba
ier.
    A process to identify issues, concerns and problems identified by team members (30-50 words)
The issue includes unclear expectation that can increase independence and autonomy. Lack of engagement can create the gap between employee and management. The fear of failure can be the big obstacle for encouraging people for taking a greater responsibility at the work.
    A process to address the identified issues, concerns and problems identified by team members (50-100 words)
It is important to involve that requires involving employee for the goal-setting process and it ensures setting the responsibility. It includes involving team members for setting the goal and it can help in boosting the engagement along with necessary context that needs to be understand. It is important for keeping the expectation clear for all employees in the team. This includes providing guidance along with details of requirements and responsibilities of the new roles. Hosting frequent meeting can help in ensuring discussion of progress and expectations.
Activity 4: Monitor the outcomes of performance plans
Meeting agenda template:
    Date/Time:
    06/12/2022
    Location:
    Workplace
    Chairperson:
    ABC
    Meeting Attendees:
Full names and roles
    Customer service team leader
Yuki (Customer Service Representative)
Charon (Customer Service Representative)
Fernando (Customer Service Representative)
    Agenda Item/Topic
    Discussion/Outcomes
    Action Office
    Due Date
    Welcome
    
    
    
    (Agenda item 1)
Provide feedback to the team members to encourage, value and reward others
    It includes providing the feedback that can help in encouraging the team and providing rewards to employees.
    Customer service team leader
    06/12/2022
    (Agenda item 2)
Make the team members become aware of the code of ethics that they need to follow
    
It is important to make employees understand code of ethics that are required to be followed while talking with clients.
    Customer service team leader
    06/12/2022
    (Agenda item 3)
Assess any further needs of the team members or any unresolved issues, concerns and problems that they need the organisation to address.
    It required addressing unsolved issues and finding unresolved issues that the organization needs to address
    Customer service team leader...
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