Assessment Description
Question 1: from week one’s content (300 words worth 10 marks)
Explain one of the three types of ba
iers in communication (mechanical noise, semantics or psychological) Analyse some examples of the type of ba
ier you described and explain what you would do to reduce the impact of this ba
ier in a communication situation.
Question 2: from week two’s content (300 words worth 10 marks)
What is assertive communication? Give a general overview. Also,
iefly explain the difference between non-assertive, assertive and aggressive behaviours and then explain how developing assertive behaviour could improve your performance in the workplace.
Question 3: from week three’s content (300 words worth 10 marks)
Explain what is nonve
al communication, select and describe one of the behaviour scopes (chronemics, kinesics, haptics, proxemics or vocalics) and how you could use this behaviour to improve your communication competence.
Assessment Instructions
The assessment does not require an introduction, conclusion or table of contents. Please refer to the marking criteria to assist as a guideline to help you complete the tasks.
KBS presentation guidelines: Arial, size 11 font, 1.5 spacing
Submission: PDF and submit to Turnitin by the due date. Late submissions will incur a late penalty.
Reference guide: Your key reference should be the weekly chapter reading and referencing should be in the Harvard style – please refer to Kaplan’s ‘Harvard Referencing Guide’.
Word Limits for Written Assessments
Submissions that exceed the word limit by more than 10% will cease to be marked from the point at which that limit is exceeded.
Assessment Marking Guide
Marks
Grade
Evaluation criteria: Each question will be marked out of 10 using the following marking ru
ics:
85 – 100%
8.5-10 marks
High
Distinction
· Clearly understands topics and gives comprehensive definitions
· All aspects of the discussion are relevant
· Analysis demonstrates comprehensive understanding and valid judgement
· Discussion is supported by a substantial range of credible and cu
ent sources (references)
· Sentences and paragraphs are well structured and clear so the reader can focus on what is written.
· Vocabulary is professional, appropriate and extensive
· Grammar, spelling and punctuation are flawless, which allows the reader to focus on the message.
· Document professionally presented in terms of KBS guidelines and assignment instructions • No plagiarism
75 – 84%
XXXXXXXXXXmarks
Distinction
· Clearly understands topic and gives a good analysis of the definitions
· Most aspects of the discussion are relevant
· Analysis demonstrates an in-depth understanding and sound judgement
· Discussion is supported by a wide range of credible and cu
ent sources (references)
· Sentences and paragraphs are consistently well structured
· Vocabulary is comprehensive
· Minimal e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with minimal exceptions
· No plagiarism
65 – 74%
6.5-7.4
Marks
Credit
· Understands topic and gives sound definitions
· Some aspects of the discussion are relevant
· Analysis demonstrates a sound understanding and judgement
· Discussion is supported by a range of credible and cu
ent sources (references)
· Sentences and paragraphs are mainly well structured
· Vocabulary is sound
· Some e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with some exceptions
· No plagiarism
50 – 64%
5-6.4
marks
Pass
· Shows some understanding of the topic and provides definitions
· Aspects of the discussion are sometimes relevant
· Analysis demonstrates some understanding and judgement
· Discussion is supported by some sources (references) but not always credible and cu
ent
· Sentences and paragraphs are readable but with grammatical e
ors
· Vocabulary is limited
· Substantial e
ors in grammar, spelling and punctuation
· Document professionally presented in terms of KBS guidelines and assignment instructions with a number of exceptions
· No apparent incidents of plagiarism
0 – 49%
0-4.5
marks
Fail
· Shows limited understanding basic or no definitions
· Meaning is unclear
· Many of the aspects of the discussion are not relevant
· Analysis does not demonstrate an understanding and provide judgement
· Discussion is not supported by credible and cu
ent sources (does not use any references)
· Comments are poorly structured and unclear
· Many grammatical, vocabulary and spelling e
ors
· The main points and new technical terms are not explained, or are ambiguous
· Document poorly presented and does not comply with KBS guidelines and assignment instructions
· Evidence of plagiarism
/30
Total mark
Page 1 XXXXXXXXXXKaplan Business School Assessment Outline
Page 1 XXXXXXXXXXKaplan Business School Assessment Outline
Page 1 XXXXXXXXXXKaplan Business School Assessment Outline