Assessment 2 Writing Guideline.docx
Assessment 2 - Rich Picture, CATWOE and Root Definition Report
Student Name & Surname:
Student ID Number:
Learning Facilitator:
Trimester XXXXXXXXXX)
Executive Summary
This section is where you SUMMARIZE your report (between 150 – 200 words).
Hint: Best time to write the Executive Summary is when you have finished working on you
assessment. By then you will be able to “SUMMARIZE” your work in 150 – 200 words.
*** Executive summary is not included in the word count limit. ***
Table of Contents
✔ Feel free to insert the Table of Contents on this page.
✔ Table of Contents is the list of all the numbered sections of the report with page numbers.
✔ You can use Microsoft Word to insert the Table of Contents (TOC) automatically.
*** Table of Contents is not included in the word count limit. ***
For Example the Table of Content in this document is:
Table of Contents
Executive Summary 1
1. Introduction and Background 3
2. Identification and discussion of the case organisation’s cu
ent issue/problem 3
3. Role of Systems Thinking in overcoming the case organisation’s identified issue/problem 3
4. Rich Picture 3
5. Root Definition Report Using CATWOE 4
6. Recommendations 4
7. Conclusion 5
8. References 5
1. Introduction and Background
In this section introduce your assessment
eport to the reader. Think of the purpose and objectives
of your assessment and ask this question from yourself that why this assessment task is valuable and
important? You will need to provide a description of the chosen case organisation. Overall, the
Introduction section is about “What the assessment is going to be about?”.
IMPORTANT NOTE: Please be advised that you will be focusing on ONLY the same case organisation
chosen for your Assessment 1 (Part A).
*** Make sure to paraphrase and reference any information you use from your Assessment 1 (Part A)
to avoid any possible Academic Integrity issue (e.g. self-plagiarism). ***
2. Identification and discussion of the case organisation’s cu
ent
issue/problem
In this section, identify and discuss the cu
ent issue/problem/challenge the chosen case organisation
has faced.
IMPORTANT NOTE: In this section of your assessment you are mainly focused on Step 1 of the Soft
Systems Methodology (SSM).
3. Role of Systems Thinking in overcoming the case organisation’s
identified issue/problem
In this section, simply discuss how “Systems Thinking” can support your chosen case organisation to
find solutions to overcome its cu
ent identified issue/problem/challenge.
4. Rich Picture
In this sub-section create/draw a MORE detailed/complete Rich Picture of the
issue/problem/challenge that you have identified for the case organisation earlier in you
Assessment 1 (Part A). The Rich Picture should provide a complete overview of the complex system
under review.
*** If you have a hand drawn Rich Picture, make sure to scan them.
In this section, you will highlight and discuss the consequences of the identified cu
ent
issue/problem/challenge on the internal and external stakeholders and etc.
IMPORTANT NOTE: In this section of your assessment you are mainly focused on Step 2 of the Soft
Systems Methodology (SSM).
5. Root Definition Report Using CATWOE
A Root Definition report is a structured analysis and description of the system being investigated. A
Root definition report explains the “What”, “How” and “Why”. A CATWOE analysis can help in the
development of a thorough Root Definition Report. A CATWOE analysis identifies all stakeholders in
the system being analysed.
IMPORTANT NOTES: As noted from the above discussion, in this section FIRST you require to have the
CATWOE discussed and then you will require to have the “Root Definition” written.
In this section of your assessment you are mainly focused on Step 3 of the Soft Systems Methodology
(SSM).
6. Recommendations
In DETAIL, recommend TWO (2) optimal solutions to OVERCOME the identified cu
ent
issue/problem/challenge for the chosen case organisation.
IMPORTANT NOTES: In this section of your assessment to identify and discuss the two (2) optimal
solutions you will focus on Steps 4 and 5 of the Soft Systems Methodology (SSM) ONLY at your end.
Based on the Assessment Brief 2, highlighting any information or discussion about these 2 steps
(Steps 4 and 5 of SSM) in your Assessment 2 document is NOT required.
*** Please be advised that, at the end of this section of your assessment, Step 6 of the Soft Systems
Methodology (SSM) is completed.
IMPORTANT NOTE: Step 7 of the Soft Systems Methodology (SSM) happens when the
ecommendations are provided and are ready to be implemented by the case organisation. Therefore,
at this stage, Step 7 of Soft Systems Methodology (SSM) is out of scope of this assessment and is NOT
equired.
7. Conclusion
The conclusion section is where you will wrap up your discussions in a clear and simple way. Please
keep in mind that the “Conclusion” section is NOT A SUMMARY of the main points covered in you
assessment BUT A SYNTHESIS OF THE MAIN POINTS.
In this section, you restate your aims/objectives and discuss the main findings and evidence fo
your reader in a concise way. You can use academic phrases such as:
✔ This assessment concludes ….
✔ In conclusion, it would appear that ….
✔ Results provide a basis fo
… and etc.
8. References
A minimum of six (6) references needs to be academic related references (e.g. journal articles, books
chapters, university resources, conference papers) and minimum two (2) other references (e.g.
newspaper articles, industry reports, and etc.) require being used. Overall, at least 8 references needs
to be listed in the “References” section of your Please make sure to list the used references in you
eport, alphabetically.
✔ Where possible, make sure to focus on more recent references (e.g. from the last five years).
✔ It is essential that you use appropriate APA style (APA 7th Edition) for referencing.
*** References section is not included in the word count limit. ***
IMPORTANT NOTES:
✔ Please make sure to read and study the carefully and make sure to adhere to ALL the advised
submission instructions.
✔ Please submit ONE WORD DOCUMENT (.doc OR .docx) via the Assessment 2 Section found in
the Main navigation menu of the Blackboard Site.
✔ The Assignment Cover Sheet, Executive Summary, Table of Contents, Tables within the report,
and References are not included in the word count.
✔ There is no guideline on how many words you should write in each section of you
assessment. As an individual and independent researche
author of your assessment, you will
decide on how you would like to use the words in your assessment. Overall, it is highly
advised to plan the writing process of your Assessment 2 in a more strategic way.
✔ In your assessments, all sections and sub-sections of the document
eport are linked and
inter- related. In other words, there should a flow of information in your writing.
✔ Please make sure to review the Marking Ru
ic at the end of the Assessment Brief 2 and be in
touch with your Lecturers if any further clarification is required.
MGT603_M2_Ramamoorthy_V_Systems_thinking
Table of contents
Introduction: 3
Discussion: 3
Rich picture: 3
CATWOE Analysis: 4
Conclusion: 5
References: 5
1. Introduction:
Meriton is a well known company in Australia which generates revenue by leasing luxurious
apartments, selling lands and financing in Victoria, Sydney, Brisbane and Goldcoast.
Furthermore, they run a chain of hotels in the cities. According to IBISWorld, from
XXXXXXXXXX, their revenue is 2.2 billion dollars, with 861 employees in four states in
Australia.
The construction company was seriously affected by the pandemic, which led all the
construction companies to go bankrupt in Australia. According to real commercial 2020, the
company suffered around $300 million loss in 2020. In 2021 Meriton faced a challenge in
selling their apartments due to Covid-19 lockdown in the country.
2. Discussion:
Systems thinking is an approach that integrates all the departments in the organisation to
work together successfully, (according to Corporate Finance Institute, XXXXXXXXXXThe
methodology of soft systems aids in identifying organisational challenges as well as
stakeholder difficulties. In order to address the challenges and problems faced within the
organisation, Peter Checkland and Brian Wilson created a few tools in 1999 and 2001. ("An
Overview of the Soft Systems Methodology," 2015).
Triguboff Poised to Bounce Back after Pandemic Disruption, 2020 mentioned that the
pandemic impacted the sales of serviced apartments and rental markets for a short term in
2020 and 2021. However, Meriton started a new plan to avoid the loss that helped the
company to gain and withstand the market during the pandemic. One of them was M
Triguboff, the company’s decision maker when he decided to change the serviced apartment
into longer term rentals for residents in the country, this inturn helped him run the business
during the pandemic without any disruptions. He also identified that there is insufficient
supply of rental properties which he saw as an opportunity to get stabilised in the market.
3. Rich picture:
The rich picture shown below in Figure 1 gave me an idea on how Meriton gra
ed its
opportunities during the pandemic in Australia.
Figure 1. Rich Picture of Meriton explains the Covid-19 impact on the Business.
4. CATWOE Analysis:
Customers The stakeholders of the Meriton are:
1. First home buyers
2. Tourists from Worldwide
3. Business delegates
Actors 1. Investors
2. Consultants
3. Employees
Transformation 1. Long term lease
2. After Covid-19 company planned to take back the long term
lease to short term lease.
World View 1. Sophisticated living
2. Quality apartments
3. Take care of the investors' property by renting them.
Owners 1. Ha
y Triguboff A.O - Owner and Managing Directo
2. James Sialepis- Director of sales
3. David Cremona - Director of Construction
4. Matthew Thomas - Group General Manager - Meriton Suites
& Director -Mertion Group.
Environment 1. State Governments implemented Covid-19 rules and
egulations for customers who runs the Suites business.
Table 1 CATWOE analysis of Meriton
5. Conclusion:
To sum up, Meriton faced a huge challenge during Covid-19 in the initial stages. An
overnight lockdown announced by the Australian government in March 2020 impacted the
usiness. Meriton solely income was generated by the tourism, office meetings and rental
of apartments in the major cities. To overcome the issue the company offered short term
lease and long term lease to the residents who were looking for rental properties in the
gated community.
6. References:
Boer, A. de, & Boer, A. de. (2022, March 16). Meriton property management goes virtual. The
Property Tribune.
https:
thepropertytribune.com.au/interviews/meriton-property-management-goes-virtual
Meriton 360°. (n.d.). Meriton. Retrieved October 9, 2022, from
https:
www.meriton.com.au/services/meriton-360
Mehregan, R., Hosseinzadeh, M., & Kazemi, A XXXXXXXXXXAn application of Soft System
Methodology. Procedia –Social and Behavioural Sciences, 41, 426 –433.
About Us. (n.d.). Meriton. https:
www.meriton.com.au/about-us