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As the new communications manager for International Gadgets, you have come across many examples of ineffective communications, including some older directives that were never carried out, mostly...

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As the new communications manager for International Gadgets, you have come across many examples of ineffective communications, including some older directives that were never carried out, mostly because of their unclear nature.

One example included an email stating that the recipient (within the R&D team) was to "create a presentation discussing the new product and send it to interested departments." Others included a request from Sales to Technical Support for "a list of the biggest problems with our hot products" and a memo from Finance to all departments to "reduce the number of suppliers being used to better control costs."

In a memo to your team, describe what is wrong with directives such as these and how to improve these messages so that they are delivered to the recipient with clarity and conciseness.

Please remember to refer to the attached for company background.

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Answered Same Day Aug 21, 2020

Solution

Sundeep answered on Aug 23 2020
144 Votes
Ineffective Communication
    From:
    XYZ
    To:
    Management Team
Hello,
Good Evening, hope the team is in best of health.
Ve
al and non-ve
al forms of communication are ca
ied out when we are dealing with the stakeholders in our organization. The stakeholders of our organization includes the suppliers, the owners, the customers and the employees. The communication among the stakeholders has to be efficient and smooth which allows the smooth functioning of the system. If this functioning is distu
ed, it would lead to loss of profits, value, market cap, customers and even reputation.
In the recent memo’s that I’ve observed, it has come to my notice that the topics aren’t clear and the memo doesn’t state what has to be done or what is required by the team. This raises a topic of concern for me since unclear instructions could lead to losses which the company doesn’t want to suffer. One of the...
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