Student Assessment Tasks
BSBINM501 Manage an information or knowledge
management system
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 2
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Knowledge management project 8
Assessment Task 1 Instructions 9
Assessment Task 1 Checklist 11
Assessment Task 2 Cover Sheet 13
Assessment Task 2: Conduct coaching and mentoring 14
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 18
Assessment Task 3 Cover Sheet 20
Assessment Task 3: Planning project 21
Assessment Task 3 Instructions 22
Assessment Task 3 Checklist 24
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 3
Assessment Information
The assessment tasks for BSBINM501 Manage an information or knowledge management system are
included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Knowledge management project You are required to complete research internally and
externally to prepare a
iefing report for the CEO of a case
study organisation.
2. Conduct coaching and mentoring You are required to conduct a coaching and mentoring
session with a team member who has used the new learning
management system and experienced a system failure.
3. Planning project You are required to develop and update a learning and
development plan.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per RSB’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 4
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
• Course identification code
• Assessment Task number
• Document title (if appropriate)
• Student name
• Date it was created
For example, BSBINM501 AT2.1 Briefing Report Joan Smith 20/10/20
Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
Assessment Task 1
• Strategic and Operational Plan
• Organisational Chart
• Legislation and Regulations Register
• Learning Needs Analysis
• Briefing Report Template
Assessment Task 2
• Systems Feedback Report Template
• Strategic and Operational Plan
• Information Policy and Procedures
• Customer Service Policy and Procedures
Assessment Task 3
• Learning and Development Operational Plan Template
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 5
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
e satisfactory (S) or Not satisfactory (NS). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this ve
ally with you and provide advice on re-assessment opportunities as per
RSB’s re-assessment policy.
Depending on the task, this may include
• resubmitting inco
ect answers to questions (such as short answer questions and case studies)
• resubmitting part or all of a project, depending on how the e
or impacts on the total outcome of the
task
• redoing a role play after being provided with appropriate feedback about your performance
• being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
• a summary of the assessment task
• information on the resources to be used
• submission requirements
• re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
efore beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 6
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
elow.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Do you understand your rights to re-assessment? Yes No
Do you understand your right to appeal the decisions made in an assessment? Yes No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 7
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have co
ectly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been ca
ied
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
BSBINM501 Manage an information or knowledge management system Student Assessment Tasks
BSBINM501 Student Assessment Tasks v XXXXXXXXXXJanuary 2019)
Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 Page 8
Assessment Task 1: Knowledge management project
Task summary
You are required to complete research internally and externally to prepare a
iefing report for the CEO of a
case study organisation.
This assessment is to be completed in the simulated work environment in RSB.
Required
• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
• Strategic and Operational Plan
• Organisational Chart
• Legislation and Regulations Register
• Learning Needs Analysis
• Briefing Report Template
Submit
• Completed
iefing report.
Assessment criteria
All questions must be answered co
ectly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be a
anged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
BSBINM501 Manage an information or