2 reply posts @ 50 words per post 1- y emerging leadership topic is Management Skills to Keep Employees Happy. In the TED series, The Way We Work, video titled This is what makes employees happy at...

y emerging leadership topic is Management Skills to Keep Employees Happy. In the TED series, The Way We Work, video titled This is what makes employees happy at work, narrator Michael C. Bush offers his perception on what skills can be used to make employees happy. The narrator points out four indicators that create happy employees, trust and respect, fairness, listening and change. He suggests all workers want the same thing in the workplace, Happiness.

The red-light indicator in the video I found to be intriguing was the connection that happiness exhibited a state of mind or consciousness that comesfrom success in connection with job satisfaction. A survey was taken in a vast market of the working population to include Ceo’s, police offices, truck drivers, and engineers. The results indicated that out of three (3) billion working employees, 40% were happy but 1.8 billion are not happy. Companies with happy employees have 3x the revenue growth and the risk of loss of profits due to high turnover decreases.

The yellow light indicator in the video initially appeared to be inaccurate. I surprisinglylearned that the Four Seasons hotel chain implemented a policy to employees giving them the authority to act and be accountable for their decisions by utilizing a “do what you think is right when servicing the customer” motto. This is an honorable trust factor from employers to employees and the change defines the work expectations for everyone. Research shows that employees are happy when they receive trust and respect from management.

The greenlight for this video elates me knowing that Human beings are motivated by more than money. The fact that it is all about how the employees are treated and not the perks the companies offer but about how they are treated by leadership is a significant game changer. However, if a company generates revenue growth and shares equally to all employees based on their positions, workers are happy as well. This can be seen through the efforts of the company Sales Force, who took a deep dive into the structure of the company's economic climate and invested three (3) million to balance out the salary differences of its employees. This grand gesture shows employees that leadership embraces and values their employees with focus on a unified culture and climate conducive to the workplace. This will avoid a toxic work environment and empower the workers with guidance and encouragement tochange with purpose, to thrive in their career, as well as, improve employee retention.

XXXXXXXXXXReferences:

Ted, This is what makes employees happy at work/ The way we work, a Ted series.Http://youtu.be/PYJ22-YYNW8

2-

Conceptual Skills: Critical & Analytical Thinking

Red Light

The author of the article, Fraser Sherman, supports the idea that top-level managers should possess conceptual skills more so than middle or lower-level managers. As he states, "The importance of conceptual skills is greater for top management positions dealing with big-picture issues than for the lower ranks." I find it difficult for myself to fully stand behind this theory, and at the same time, find it quite intriguing. I agree that it is necessary for senior-level management to possess critical and analytical thinking skills because they are responsible for the overall direction or strategy of the organization, however, I do not agree that the skill is more important for top-level managers than it would be for middle-level management. Our textbook discusses how culture and structure play a vital role in supporting an organizations strategic implementation, and therefore, I see conceptual skills being just as necessary, or more important, among middle and lower-level management because they are individuals overseeing company activities and ensuring that they support the organizations objectives and goals.

Yellow Light

My thoughts here look deeper into the idea that conceptual skills are more important for senior management. I think this may ring true for certain industries or specific businesses, but I would require more information to be able to form an opinion. For instance, I think it would depend greatly on the specific organizational structure, design, and culture of a business. If it was centralized or decentralized, or if it was structured as being functional, division, or combined both under a matrix structure.

Green Light

What excites about the article is the reminder that conceptual skills do not exist on their own. They are used in combination with other task and soft skills. So, by what the article says, if a lower-level manager possesses such skills, it should be considered an asset and provide them with a competitive advantage and hopefully excel their career path.

Sherman, F. (2022, March 14).Why Is Conceptual Competence More Important for Top Managers Than for Supervisors?Small business - chron.com. Retrieved June 3, 2022, fromWhy Is Conceptual Competence More Important for Top Managers Than for Supervisors? (chron.com)