Great Deal! Get Instant $25 FREE in Account on First Order + 10% Cashback on Every Order Order Now

( 08 Fall ) Assessment CHCMGT005 Facilitate workplace debriefing and support processes Assessment 1 Knowledge task Contents Assessment 1 Knowledge3 Part A Short answer questions (70 words unless...

1 answer below »
(
08
Fall
)
Assessment
CHCMGT005 Facilitate workplace de
iefing and support processes
Assessment 1 Knowledge task
Contents
Assessment 1 Knowledge    3
Part A Short answer questions (70 words unless stated otherwise)    3
Part B Scenario and questions    4
Part C Extended answer question    4
Assessment 1 Knowledge
    Assessment Event
    1
    of (number of events)
    3
    Assessment Method
    Knowledge evidence
    Type of Assessment
    Knowledge task
    Conditions of Assessment
    Skills must be demonstrated in the workplace. Simulations and scenarios must be used where the full range of contexts cannot be provided. Simulations must reflect the workplace environment where these skills and knowledge would be performed.
    Resources/Materials to be used
    Facilities, equipment, resources and procedures as used in the workplace.
Modelling of industry operating conditions and contingencies.
Cu
ent legislation, regulations and codes of practice.
Organisation policies, procedures and protocols.
Recommended texts and resources
    Instructions
    Co
ectly and fully answer all questions
    Criteria for successful completion
    To achieve a satisfactory result you must answer each question with an appropriate response.
This knowledge assessment is used by the assessor to assess the learner’s knowledge. This assessment forms one piece of evidence and should be used in conjunction with other forms of evidence in the assessment process.
The learner must answer each question with an appropriate response to achieve a satisfactory result.
Part A Short answer questions (70 words unless stated otherwise)
What is Critical Incident Stress De
iefing?
Briefly outline the two areas of Defusing and De
iefing after a Critical Incident.
Provide five examples of physical and emotional stress. Write two sentences to describe each.
How could a community service worker use self-assessment to monitor their stress and emotional wellbeing?
Discuss the difference between Chronic and Acute stress.
What is Post Traumatic Stress Disorder (PTSD)? AND Briefly discuss its management.
Burnout is an issue for Community Service workers. List five supervision strategies Supervisors can use to minimise Burnout in workers. Discuss these strategies.
Discuss the LASSIE strategy in managing challenging behaviours. What does each letter of the word LASSIE stand for and what happens during each stage? (150 words)
Explain the stages of Shock, Acute Mourning, and Restitution in ‘Grief and Loss’. (150 words)
How can Structured De
iefing be used as a tool for formative feedback in improving work practices? (150 words)
Part B Scenario and questions
(70 words per answer)
Peter is a Community Service worker in the field of Alcohol and Drug Addiction and has been involved in a Critical Incident at work. One of his clients, Alan, was drug affected when he came to the office. Alan refused to let Peter out of an interview room and hit Peter several times. Peter suffered serious
uising and a
oken collar bone. Two of Peter’s colleagues intervened and the police were called. Peter was on Work Cover for several months and slowly returned to his full time position after a transitional return to work phase over four months. Peter and the Team received Critical Incident Stress De
iefing (CISD) at the time.
Since returning to work, Peter’s supervisor Alex has noticed Peter is not coping well at work. Peter extends his lunch hours and often comes to work late. He is exhibiting symptoms of stress. Peter has been ve
ally angry with some of his colleagues and tells Alex he does not want to use the interview rooms when he sees clients. He says he wants to interview clients in the courtyard outside the office. Other Team Members have informed Alex that Peter is still talking about the Critical Incident and the Team think he should just ‘get over it and get on with it’. Alex believes Peter may be suffering Post Traumatic Stress Disorder (PTSD) and needs further support at work.
How would Alex use appropriate questioning to encourage Peter to explore any continuing stress issues he may be experiencing since his return to work.
Alex thinks Peter has PTSD. What external agency supports might Alex use to assist in making a co
ect diagnosis of Peter’s symptoms since his return to work?
How would a ‘Systematic Review of the Critical Incident’ benefit the Team in understanding that stress for workers may continue for some time after a Critical Incident?
How might the long term effects of PTSD or Chronic Stress affect Peter’s employment and long term health if they are not addressed by his supervisor?
Part C Extended answer question
(300 words)
‘It is critical that work place de
iefing be conducted in a safe environment for workers, and in a manner which allows for open discussion.’
Discuss this statement in terms of the physical environment needed to allow workers to feel safe after a Critical Incident, as well as the support workers need to be given by agencies in line with organisational standards and procedures.
(
1
1
) (
1
1
) (
1
1
) (
1
1
)TAFE NSW Online NSW Technical and Further Education Commission    CHCMGT005 Facilitate workplace de
iefing and support processes    Page 1 of 1
(
1
7
)
© 2011 Department of Education and Communities, TAFE NSW eLearning Hub | Version: 0.0 | Created: dd/mm/2011
TAFE NSW Online (
4
4
) (
4
4
) (
4
4
) (
4
4
)NSW Technical and Further Education Commission    CHCMGT005 Facilitate workplace de
iefing and support processes    Page 4 of 4
Answered Same DayFeb 20, 2020CHCMGT005Training.Gov.Au

Solution

Sangeeta answered on Feb 24 2020
83 Votes
Assessment
CHCMGT005 Facilitate workplace de
iefing and support processes
Assessment 1 Knowledge task
Contents
Assessment 1 Knowledge    3
Part A Short answer questions (70 words unless stated otherwise)    3
Part B Scenario and questions    4
Part C Extended answer question    4
Assessment 1 Knowledge
    Assessment Event
    1
    of (number of events)
    3
    Assessment Method
    Knowledge evidence
    Type of Assessment
    Knowledge task
    Conditions of Assessment
    Skills must be demonstrated in the workplace. Simulations and scenarios must be used where the full range of contexts cannot be provided. Simulations must reflect the workplace environment where these skills and knowledge would be performed.
    Resources/Materials to be used
    Facilities, equipment, resources and procedures as used in the workplace.
Modelling of industry operating conditions and contingencies.
Cu
ent legislation, regulations and codes of practice.
Organisation policies, procedures and protocols.
Recommended texts and resources
    Instructions
    Co
ectly and fully answer all questions
    Criteria for successful completion
    To achieve a satisfactory result you must answer each question with an appropriate response.
This knowledge assessment is used by the assessor to assess the learner’s knowledge. This assessment forms one piece of evidence and should be used in conjunction with other forms of evidence in the assessment process.
The learner must answer each question with an appropriate response to achieve a satisfactory result.
Part A Short answer questions (70 words unless stated otherwise)
What is Critical Incident Stress De
iefing?
Critical Incident Stress De
iefing basically refers to a short-term, adaptive psychological helping-procedure, which lays emphasis upon the immediate and distinguishable issue. It could involve pre-incident preparation to serious crisis management and post-crisis actions (Jacobs et. al., 2014). Moreover, its chief purpose is to allow individuals to return back their day-to-day routine more speedily and with less possibility of facing PTSD (post-traumatic stress disorder). However, it has been observed that Critical Incident Stress De
iefing is ineffectual in case of primary trauma victims, and should just be adopted for secondary victims, like reacting to emergency services personnel (Ha
is et. al., 2012).
2. Briefly outline the two areas of Defusing and De
iefing after a Critical Incident
Defusing
Defusing is ca
ied out through a proficient staff member and is intended towards
inging the experience of the occu
ence to some conclusion and providing instant personal assistance (Jacobs et. al., 2014). Two areas of defusing after a critical incident include identifying cu
ent needs and offering employees information, advice and handouts related to refe
als as well as support agencies.
De
iefing
De
iefing is generally performed within the period of three to seven days of the critical event, at the time when employees have had sufficient time for taking in the experience (Ha
is et. al., 2012). Two areas of de
iefing after a critical incident include techniques of managing emotional responses arising from a critical event and normal psychological responses towards critical incidents (Mitchell and Everly, 2012)
3. Provide five examples of physical and emotional stress. Write two sentences to describe each.
Trauma
Psychological trauma is basically a kind of damage to the mind, which occurs due to a severely upsetting occu
ence. Trauma is frequently the outcome of an overpowering degree of stress, which surpasses one's capability of coping or integrating the emotions associated with that particular experience (Ha
is et. al., 2012).
Fatigue
Fatigue refers to a subjective sense of tiredness that is different from weakness and has a steady inception (Jacobs et. al., 2014). Unlike weakness, fatigue could be avoided through periods of rest. 
Substance Abuse
Substance abuse refers to is a patterned usage of a drug wherein the user takes in the substance in amounts or with techniques that are damaging for them or others (Ha
is et. al., 2012).
Anxiety
Anxiety is a common term used for various disorders, which leads to nervousness, apprehension, fear and wo
ying (Jacobs et. al., 2014). Such disorders have an impact on the way how one feels and behaves and could result in physical symptoms.
Depression
Depression is a common and serious mood ailment. It results in serious symptoms, which impact the way how one feels, thinks and handles everyday practices, like sleeping, working or eating (Mitchell and Bray, 2010). 
4. How could a community service worker use self-assessment to monitor their stress and emotional wellbeing?’
A community service worker could effectively use self-assessment for monitoring their stress as well as emotional wellbeing. Self-assessment is an ability that when practiced often, would help in controlling the emotions and improving physical wellbeing (Ha
is et. al., 2012). Self-assessment is considered as being an effective means of reducing the anxiety levels. By way of self-assessment the worker could effectively understand and examine his/her positive and negative personality traits (Jacobs et. al., 2014). This would also enable them to work upon them so that everything goes on smoothly.
5. Discuss the difference between Chronic and Acute stress.
Acute stress
It results from particular situations or events, which involve unpredictability, novelty, a threat to ego, and leave people with a poor control (Mitchell and Bray, 2010). Acute stress could prove to be good for the person as the stress hormones released greatly help the...
SOLUTION.PDF

Answer To This Question Is Available To Download

Related Questions & Answers

More Questions »

Submit New Assignment

Copy and Paste Your Assignment Here