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LPC UMAN3011 Understanding Management Spring 2018 Coursework Brief Handout: Week 1 Deadline for Submission: 2pm, 25 th April, 2018 Submit this coursework through the Student Portal. Word Limit: 1500...

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LPC


UMAN3011
Understanding Management Spring 2018


Coursework Brief


Handout: Week 1

Deadline for Submission: 2pm, 25
th
April, 2018
Submit this coursework through the Student Portal.


Word Limit: 1500 words (Plus or minus 10%)


Learning outcomes assessed:
• Identify the principles of management and organisational structure in
elation to size and purpose.
• Explain the nature of management culture and how this may vary from
one company to another as well as the impact it has on corporate
success.
• Identify the relationship between business planning and operations and
the problems of ensuring consistency.
• Illustrate the importance of effective communication between managers
with different responsibilities.
This coursework is worth 100% of the total marks for this module.
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 1 of 12
Coursework Instructions
Please read carefully
• Carefully read the module handbook, the marking criteria and the grade
descriptors.
Academic Misconduct
You are responsible for ensuring you understand the policy and regulations
about academic misconduct. You must:
• Complete this work alone except where required or allowed by this
assignment
iefing paper and ensure it has not been written or composed
y or with the assistance of any other person.
• Make sure all sentences or passages quoted from other people’s work in
this assignment (with or without trivial changes) are in quotation marks, and
are specifically acknowledged by reference to the author, work and page.
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 2 of 12
Written Report (100%)
The assessment for this module is for students to provide a report that
demonstrates their development of appropriate skills and knowledge through
the module. Since there is no written examination in this module, the tasks
elow cover all the learning outcomes of the module.
Assignment Questions
You are the owner of a family run business based in London that provides
cleaning services to homes, offices and commercial businesses. Your business
prides itself in its commitment to quality service always at affordable cost and
has built this reputation over the past ten years.
Using the above scenario, you are to ca
y out the underlisted tasks:
Task 1
Using the four functions of management approach, describe how you manage
the day to day operations of your business activities. How can you ensure your
staff continue to deliver on business goals with absolute commitment to quality.
LO1, LO3 (400 words)
Task 2
Suggest a possible structure for your business and highlight the benefits and
elevance to the achievement of your business goals.
LO1 (300 words)
Task 3
Several models have been proposed explaining organisational culture. Charles
Handy XXXXXXXXXXdescribes four types of culture. From the scenario above, suggest
the possible culture of your business based on Handy's model and explain the
importance of culture to achieving business performance.
LO2 (400 words)
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 3 of 12
TASK 4
Communication plays a key role in business. Discuss 4 ways/strategies you
have adopted to ensure effective communication of information in your
usiness and avoid conflict.
XXXXXXXXXXLO4 (400 words)
Assignment Structure Guidelines:
A cover page and table of contents must be provided at the beginning of the
assignment.
An introduction, conclusion or executive summary are not required for this
assignment.
Your answer should be supported by references to relevant texts, journal
articles and/or websites.
A reference list must be included at the end of the assignment.


UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 4 of 12



UNDERSTANDING MANAGEMENT MARKING CRITERIA AND
SELF-ASSESSMENT FORM
Knowledge and Understanding XXXXXXXXXX50%

• Includes all required factual content required by the assignment
ief, accurately summarised. All content is relevant.

• Demonstrates a clear understanding of:
• the nature of management and managerial roles within the
organisation
• the importance of different organisational structures in the processes
of managerial planning
• the relevance of elements like culture and leadership in the modern
management approach

• Demonstrates evidence of independent reading and research,
eyond standard texts, appropriate to this level, with the use of
available e-resources.

• Demonstrates effective use of class materials to develop knowledge
and understanding of key concepts and theories.
Intellectual and Cognitive Skills XXXXXXXXXX25%
• Material is clearly and logically structured using a suitable format,
with clear communication of ideas.

• Includes a well-developed, relevant introduction and conclusion.

• Information is selected from a range of relevant sources appropriate
to the level, and incorporated effectively.

• Arguments are well-developed and make effective use of sources
UMAN3011 UNDERSTANDING MANAGEMENT SPRING 2018 COURSEWORK BRIEF
GSM LONDON Page 5 of 12
Graduate Skills XXXXXXXXXX25%

The work is within the required word count.


Sources are appropriately referenced using the Harvard style.


Answers are written in a suitably fluent, academic style.


Spelling, grammar and punctuation are accurate.
• The work is presented professionally, with appropriate use of fonts,
spacing, headings, images etc.
UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF
GSM LONDON Page 1 of 12
Marking Criteria
XXXXXXXXXXKNOWLEDGE & UNDERSTANDING INTELLECTUAL & COGNITIVE SKILLS GRADUATE SKILLS: TRANSFERABLE, EMPLOYABILITY,
PRACTICAL AND ACADEMIC SKILLS
XXXXXXXXXXFactual and conceptual knowledge and understanding;
use of class materials; independent reading
Critical thinking; conceptualisation; creativity;
synthesis, analysis and evaluation; application; problem
solving and research/investigation
Written, oral and presentation skills; interpersonal,
group and teamwork skills; leadership skills; numeracy;
digital skills; practical, professional and academic skills
(including referencing/presentation)
MARKING
BAND
MODULE
LEARNING
OUTCOMES
CLASSIFICATION WEIGHTED AT 50% WEIGHTED AT 25% WEIGHTED AT 25%
XXXXXXXXXX%
Achieved at
this level
FIRST (1ST)
Includes all required factual content, accurately
summarised.
Well developed, relevant introduction and conclusions. Within word count or presentation time.
Includes relevant factual content only. Clearly and logically structured material. Accurate spelling, grammar, punctuation, paragraphing.
Very accurate identification of pre-defined concepts,
theories and/or principles, appropriate to this level.
Information or data selected from highly relevant
sources, and categorised, analysed or evaluated using a
ecommended format.
Fluent, interesting writing style, appropriate to the
assignment OR engaging, confident, audible and well-
paced presentation.
Excellent understanding of factual and conceptual
material, relative to this level.
Well-developed arguments, referencing a range of
literature, appropriate to this level.
Appropriate visual presentation, including font, spacing,
margins, headings, graphics, images and appendices.
Calculations are accurate, clearly set out, with
explanations.
Relates theory to practice effectively, appropriate to this
level.
Co
ect use of academic conventions, references and
ibliography.
Very good independent reading and research, beyond
standard texts, appropriate to this level.
Very good application of numerical and statistical
methods to defined problems.
Outstanding, consistent delivery of group work
obligations, for this level.
Effective use of class materials to develop knowledge and
understanding.
Precise, relevant recommendations. Very good
awareness of ethical issues, where relevant.
Insightful reflection on own strengths and weaknesses in
elation to defined professional and practical skills.
70 - 85%
Achieved at
this level
FIRST (1ST)
Includes all required factual content, accurately
summarised.
Relevant introduction and conclusions. Within word count or presentation time.
Includes relevant factual content only. Clearly structured material. Accurate spelling, grammar, punctuation, paragraphing.
Accurate identification of pre-defined concepts, theories
and/or principles, appropriate to this level.
Information or data selected from relevant sources, and
categorised, analysed or evaluated using a recommended
format.
Fluent writing style, appropriate to the assignment OR
engaging, confident, audible and well-paced
presentation.
UMAN3011 UNDERSTANDING MANAGEMENT AUTUMN 2017 COURSEWORK BRIEF
GSM LONDON
Answered Same DayMar 02, 2020UMAN3011

Solution

Aarti J answered on Mar 04 2020
55 Votes
Management
Course Name
Course Date
Student’s Name
MANAGEMENT         2
Management
Introduction
You are the owner of a family run business based in London that provides cleaning services to homes, offices and commercial businesses. Your business prides itself in its commitment to quality service always at affordable cost and has built this reputation over the past ten years.
Management functions
The four major management functions which will be used to manage the day to day operations of the company will include: Planning, Organizing, leading and controlling. This will help in classifying the activities of the company which will help the organization to achieve the organizational goals of the company i.e. providing quality services to the clients. (Lamond, 20014).
Planning:
Planning is the first function which focuses on setting the objectives of the company and determining the course of the action which will help in achieving the objectives of the company.
As the company is in business over last 10 years, the company has already a set reputation in the cleaning services industry. To be more competitive and to focus on the quality of the services it is important that the company does strategic and operational planning.
For the strategic planning, the company should analyse its competitive opportunities and threats as well as its strengths and weaknesses which will help in analysing the position of the company. With the advancement of technology and increased competition, it is important for the company to stay competitive. For this the company will emphasize on high quality delivery at an affordable price.
Organizing:
To achieve its mission and goal of high quality services, it is important that the company hires experiences and professional cleaners who emphasize on quality. The organizational structure of the company will be functional structure, as the company is a family owned business. The company will have different departments which will help in proper coordination and effective working. The company will have 4 different departments which will include: Accounting and Finance department, Marketing and sales department, Operations department and Administration or human resource department. A strong emphasis will be done on training and development of the employees.
Leading:
This function will help in keeping the employees motivates. The administration and the human resource department as well as the supervisors of different departments plays a major role. The supervisors and the human resource department will focus on training and development of the employees so that the employees are kept in line with the competitive environment. This will help the employees to be motivated.
Controlling:
This function will help that the company does not deviate from the standards. The company will ensure that the company follow its quality standards and the company will compare the performances against the standards and will take co
ective measures if necessary. The controlling will be reflected on the basis of the customer’s feedback and sales...
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