Operations Management XXXXXXXXXXAssessment task 3, 50% Marks, Due date: TBA
Operations Management XXXXXXXXXXAssessment Task 2RMIT Classification: Trusted
OMGT 1039 Assessment task 2
Assignment type: Business report, Group Assignment, Four to Five students
Due Date: 16th of May 2022 at 23:59pm Melbourne time
Word count: 4000 words +/- 5%. excluding Executive summary, Table of content, Reference list, Appendix and Coversheet.
Learning Outcomes: CLO1, CLO3, CLO4, CLO5
Weighting: 30%
Feedback mode: Written feedback provided together with the assessed work.
Task: Develop a new product/service and develop a comprehensive plan for the operation process.
You are required to:
· Develop a new product/service within the following sectors: furniture, food & beverage, electronic device, fashion, entertainment, tourism and hospitality. You should first critically review the processes needed to develop a new product by identifying the customer needs, defining the appropriate level of product/service quality, and considering the other perspectives, i.e., liability issues, ethical considerations, sustainability issues, costs and profits. Apply Kano model to classify the quality of your product/service. Then develop the house of quality for your product/service with clear explanation.
· Define the bill of material and develop the MRP for your product/service. You should research and collect necessary data if needed, from the real suppliers for your calculations. This is your product/service, so feel free to make assumptions of data like the number of products should be planned each month or lot size.
· Define the inventory ordering policies for all components in the bill of material. Search for the real suppliers of your component and estimate necessary data like lead time for your calculation. Cover the issues of order size, reordering point, safety stock. Try to be realistic when assuming the data for your calculation.
· Investigate the biggest challenge and discuss directions that relate to operations management of your product/service to effectively and efficiently manage it.
Example:
Your group plan to open a bottling plant and sell water bottles to RMIT students. After the product design stage, you decide to sell the water bottles which are cheaper than other
ands in the market like Mount Franklin or Pump with funny design that attracts young people. The bill of material includes water, labels and plastic bottle and you forecast that the demand is 10,000 bottles per month. You then search for cheap suppliers of those components, obtain the data and start the plan for MRP and inventory management. How should your product design and/or production plan and/or inventory management policies be adapted to deal with this challenge?
Marking Criteria:
· Product/Service design (20%): comprehensive understanding of product/service design theories and ability to apply it in manufacturing/service sectors. Show Kano model and house of quality.
· Material requirements planning (20%): Describe the inputs, outputs, and nature of MRP processing, explain how requirements in a master production schedule are translated into material requirements and perform quantitative and/or qualitative analysis of MRP in real contexts.
· Inventory management (20%): The comprehensiveness of the data collection required for inventory management and the quality of quantitative and/or qualitative analysis based on the collected data.
· Recommendation/Discussion (20%): Investigate the challenge and discuss directions that relate to operations management of your product/service to effectively and efficiently manage it.Â
· The overall presentation of the assignment (20%): Clarity of presentation and the sequence of the topics, Executive Summary, Introduction, Table of content, List of Figures/ Tables, Conclusions, Citation (Harvard style), Page numbering, Cover sheet, Appendix (if any), Compliance with the word limit and Quality of references.Â
Submission Instructions: One submission per group is enough, following the steps below:
1. Download and complete the Assignment Cover Page template (See the assignment folder on Canvas) and attach it to your report. The cover page should appear on page 1 of your report.
2. Add the summary of your teamwork to the Assignment Cover Page file:
Teamwork commitment form
Team member’s name
Briefly explain about your commitment to the group project? (max 50 words for a member)
Team member’s signature
1. Prepare the written report in MS Word.
2. Upload the report to Turnitin in one file which contains a. cover page b. report, and c. teamwork commitment form)
Other important Information
· Choose a name for your group. This name will be used for all references and communication.
· Stick with word limit. Words beyond limit will not be considered.
· One submission per group is enough. All Submissions must be made through Canvas.
· The assessed assignments will be returned to students within two weeks of the due date.
· Group assignments which are done individually will not be accepted. Please make sure you join a group by the end of week 4.
· Every member of the group should equally contribute towards the completion of the assignment. If you have any concern about the level of contribution by members in your group, then it is imperative to speak to your tutor well in advance. Do not leave it to the week before the due date as it would be difficult for the tutor to help you out.Â
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Support Resources
Additional li
ary and learning resources are available to help with the assessment in this course
Link to Assignment Support.
Late work: All assignments will be marked as if submitted on time. Late submissions of assignments without special consideration or extension will be automatically penalised at a rate of 10% of the total marks available per day (or part of a day) late. For example, if an assignment is worth 20 marks and it is submitted 1 day late, a penalty of 10% or 2 marks will apply. This will be deducted from the assessed mark. Assignments will not be accepted if more than five days late, unless special consideration or an extension of time has been approved.
Extensions and Special Consideration
· If your assessment preparation has been impeded by unforeseen circumstances (such as illness, injury, unexpected work commitments or carer responsibilities) you may be eligible for an extension. Â
· Requests for extensions must be emailed to the course coordinator at XXXXXXXXXX
· at least one working day before the assessment deadline using the extension request form (available from the RMIT Extensions website – see link below).Â
· If you are seeking an extension on or after an assessment due date, or you require an extension of more than 7 days, you must apply for special consideration. This is a confidential process. Â
· Please see the RMIT extensions website for details regarding grounds for extensions and special consideration and the required supporting documentation. Â
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