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Forums / Week 7 Forum / Week 7: Increasing Recalls / Week 7
Week 7 - VERONICA ALDERETE XXXXXXXXXX:41:51.0
The number of food recalls per year in the U.S. has almost doubled since 2002. The main reason for this increase is
due to the advancement of technology global industries. Business is not done as it was 10 – 15 years ago; it has
advanced so much that global supply chains are presenting a challenge for manufacturers in ensuring you get what
you ordered, especially on the component parts consumer goods side. Many food manufacturers process multiple
products in a single factory. This can lead to cross-contamination issues involving foods to which people are commonly
allergic, namely milk, wheat, soy and peanuts. This is the leading cause of food recalls because of manufacturing
processes that are not carefully monitored and end up with spoiled and contaminated products. Artificial Intelligence
(AI), it has already infused many industries, which is
inging potential benefits that can possibly double annual
economic growth rate in a number of developed economies in future. However, the introduction of such innovative
technology also
ings new challenges. According to the Allianz Risk Barometer 2018, impact of AI and other forms of
new technology already rank as the seventh top business risk, ahead of political risk and climate change. AI is
estimated it could help reduce the number of road accidents by as much as 90%, but also
ings questions about
liability and ethics in the event of an incident occu
ing. Appropriate risk management strategies will be needed to
maximize the net benefits of a full introduction of AI into society.
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Forums / Week 7 Forum / Week 7: Increasing Recalls / Increasing Recalls
Increasing Recalls - Jesse Henderson XXXXXXXXXX:26:18.0
What are some of the reasons for an increase in product recalls? Include multiple industries in
identifying the reasons and causes. Consider how Artificial Intelligence might be used to improve
ecall effectiveness.
Product recalls are on the rise. According to Swiss Re Corporate Solutions, “the number of food recalls per year have
doubled since 2002”. Today’s manufacturing world is much different than that of 15-20 years ago. The cu
ent
manufacturing requirements are much more stringent and the requirements for production are more rigorous and safety
centered. Despite all of the efforts to keep the consumer safe, recalls continue to rise.
Recalls in the food industry are especially high because the impact of the contamination of just one ingredient can be felt
across an entire industry. Many distributors share ingredients, therefore, if that one ingredient is tainted so is all the food
that uses that ingredient.
The auto industry’s recalls have increased for similar reasons. Manufacturers, not so unlike distributers, use common
components in their vehicles that spread across a number of products and several manufacturers. As technology advances,
so do the complexities of the components that are placed in vehicles. When these �lawed components are introduced into a
mass market, recalls claims in the automotive sector increases.
Arti�icial intelligence (AI) is said to be able to predict and improve faults in the manufacturing process. Using connected
devices and analyzing manufacturing data; AI is able to prevent failures before they happen. Using the learning capabilities
of the AI’s, will minimize the problems in the manufacturing process, thus improve recall effectiveness.
Manufacturing processes have been using smart machines to analyze systems for sometime. Faults can be identi�ied and
ove
idden in some cases. The threat of production stoppage can in�luence a production employee or manager to ignore
protocol for the sake of production. This act can increase recall in the market place.
https:
www.iamagazine.com/markets
ead/2017/08/21/why-product-recalls-are-on-the-rise-and-why-you-should-care
https:
www.ft.com/content/e02969fc-0dc0-11e8-8eb7-42f857ea9f09
https:
wiprodigital.com/2017/09/27
educing-vehicle-recalls-machine-learning-arti�icial-intelligence
Jesse
Re: Increasing Recalls - Jad Habchi XXXXXXXXXX:12:08.0
Thank you Jesse... Nice post.
After reading through your post it
ought up some of the following recalls. And knowing the product recall is the process
informing the public to return and never use sold products. Most companies have done so in the recent past and there are
several reasons to explain this.
One that is most explosive is that of the food industry. Some pet foods have been recalled in the past as a result of this. Also
some human foods caused sicknesses when consumed and thus lead to a recall after several people complained of them
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https:
www.ft.com/content/e02969fc-0dc0-11e8-8eb7-42f857ea9f09
https:
wiprodigital.com/2017/09/27
educing-vehicle-recalls-machine-learning-artificial-intelligence
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In the medical industry, some drugs especially vaccines had some live viruses instead of dead ones. These have been one of
the major causes of recall in the medical industry.
In the electronic industry, some phones like in the case of Samsung, could catch fire due to battery overheating and thus were
ecalled.
In the beauty industry some hair driers were believed to flow asbestos into people’s faces and thus where recalled.
How do you think we can stop recalls in the first place?
Good luck,
Jad
· Week Seven
Lesson
·
Lecture 7
Toyota Ai
ag Recall: Reflecting upon what happened
There are already many lessons learned from the Toyota ai
ag recall, and the recall is nowhere near over. Some lessons were positive while others were not so positive. From the perspective of a consumer, it was clear that Toyota should have stepped up and started taking steps to move the recall forward rather than try to obfuscate the facts with unfounded recommendations. What was clear was that there were number deaths associated with the malfunctioned ai
ags. Instead of moving forward with a full recall, Toyota felt that these malfunctions were isolated incidents and in some cases due to vehicles, being exposed to high humidity environments. Although this might have had an impact, it was clear that incidents were happening all over the U.S. and not just in the high humidity Southern states. Toyota has worked hard for decades to be a company that was synonymous with quality, so it seemed almost that Toyota did not want to accept that their product was defective. Although the ai
ag was a product from a sub-supplier, Toyota still had quality checks for these vendors. It appeared that there was a belief in Toyota that a quality failure was impossible.
What is interesting is that this is the same kind of mentality that we saw from the US can manufacturers prior to Japan making a push for the U.S. market. It was this kind of Ivory Tower denial that toppled the U.S. automakers in the 1970’s. When Japanese cars started to enter the U.S. market, the cars being produced in the U.S. had quality issues that consumers would see. There was a lot of pride in the workmanship as well as there were defects that were not being addressed. The price of gas also rose making more fuel efficient cars more popular. Is it any wonder that people in the U.S. were swayed by lower prices and higher quality?
We see now that Toyota seems to have that same victory disease where after having so many successful years that they have forgotten what made them great in the first place. Although the recall had progressed and Toyota has finally stepped up to recall all these units, there was certainly some pushing from Washington DC. One might not feel that this should have been necessary, but perhaps this kind of move was necessary for Toyota to save some face by not having to admit it was a major failing on their part. To admit this kind of failure for a company would be damaging in a grander sense. Unlike in the U.S., where a car manufacturer would throw the sub-contractor (Takata) under the bus, it seems that Toyota was unwilling or unable to do the same.
However, one must hope that Toyota does learn from this recall and apply this new knowledge towards the future. One hopes that they will re-examine the company culture and put quality back at the top of the agenda. If this does not happen, Toyota might find them losing market share to the competition. This might even mean that the U.S. car manufacturers might earn back some of the market share that they have lost so long ago. After all, quality does come at a price and not all companies are willing to do what is necessary. Even a company with a focus on quality will have an occasional recall, how that recall is handled really can make a difference in the perception of the
and. After all, one expects that a company will stand behind their product. However, there are still companies that would rather run and hide than face the consequences and liability of a major recall.