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this is easy I just don't have the time. No more than 250 words needed. I need to ace this class. Please apply my discount accurately and not just by 50 cents or a dollar

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this is easy I just don't have the time. No more than 250 words needed. I need to ace this class. Please apply my discount accurately and not just by 50 cents or a dollar
Answered Same Day May 30, 2021

Solution

Malvika answered on May 31 2021
154 Votes
41476
Report to Management
Cu
ent Policy
Excellent Cell Phones started a policy of replacing any product that the customer has problems with or has complaints about. This policy increased the customer complaints because instead of solving their queries, the company offered replacement. The customers had problems with the software and setting up the product and not with the physical handset. Thus, by giving them the option of replacing their handset, our company is not solving their problem rather making them agitated.
Factors that increased Customer Complaints
The other factors that might have...
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