SWANN COLLEGE
RTO XXXXXXXXXXCRICOS. 03555G
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AUR50116 | Learner Workbook – AURAMA006 | Version 1 – 092021
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AURAMA006 Contribute to Planning and
Implementing Business Improvement in an
Automotive Workplace
Learner Workbook
AUR40216 Certificate IV in Automotive Mechanical Diagnosis.
AUR40620 Certificate IV in Automotive Electrical Technology.
AUR50116 Diploma of Automotive Management.
SWANN COLLEGE
RTO XXXXXXXXXXCRICOS. 03555G
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Swann College Privacy Statement
Swann College is committed to protecting your privacy and the confidentiality and security of personal information provided by you. We
are required to comply with the national and state privacy regimes and will take all necessary precautions in order to do so. The information
provided by you in this document will be used for the purposes of accepting and processing your course request.
If you are a minor (a person under 18 years of age), we may also disclose your personal information to your parent(s) or authorised
epresentative unless otherwise agreed or determined. We also provide information to various government agencies and to Swann College
contractors to assist Swann College in performing its functions and meeting its government and other statutory obligations.
Swann College may also take and publish photographs of Swann College activities for promotion and publicity purposes.
You may request access to your personal information by writing to Swann College, Level 3 132 Franklin Street, Adelaide 5000 or by sending
an email to XXXXXXXXXX. If you do not wish to provide the requested information this may restrict the range of services
and educational programs that Swann College can offer you. If you would like further information in relation to the Swann College’s privacy
handling practices, please visit Swann College’s web site at www.swanncollge.sa.edu.au.
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SWANN COLLEGE
RTO XXXXXXXXXXCRICOS. 03555G
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Contents:
WHS Requirements………………….……………..……………………………………….……….4
Auto Repair Shop Business Overview………………………………………………..………….5
Product and Services……………………………………………………………………..………..7
Vision Statement……………………………………………………………………………...……..8
Roles and Responsibilities…………………………………………………………………………8
Auto Repair Shop Business Plan – SWOT Analysis……………………………...……………11
Sources of Income…………………………………………………………………..…………….14
Business Risk Management…………………………………………………..…….……………18
Risk Management………………………………………………………………..………………..19
Product Solution………………………………………………………………………………...….21
Components of Financial Statements…………………………..……………………………..22
Business Development Plan…………………………………………………………….……….31
Business Case………………………………………………………………………………………40
Project Plan……………………………………………………………………………………...….43
Six Tips for Presenting Your Business Case Successfully…………………..……………….50
Financial Analysis…………………………………………………………………………….……52
Vertical Analysis………………………………………...…………………………………………54
Horizontal Analysis………………………………...………………………………………………54
Cash Flow………………………………………………………………………………….………..58
Rates of Return……………………………………………………………………………………..59
Variance Analysis…………………………………………………………………………………61
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WHS Requirements
Hierarchy of risk control
The ways of controlling risks are rank from the highest level of protection and
eliability to the lowest as shown on the diagram below. This is known as the
hierarchy of risk control in the workplace.
Personal Safety
Workers have responsibilities too to take reasonable care of their own safety and
ensure they don’t impact on the health and safety of fellow worker, customers or
visitors. They must comply with reasonable instructions and so-operate with any work
health and safety policies and procedures that are in place.
Whenever you perform any task in the workplace you must use some form of
personal protective clothing and equipment that is appropriate for the task and
conforms to the local safety regulations and policies. Among other items, these may
include:
• Work clothing - such as overalls / shirt, pants and steel-capped footwear.
• Eye protection - such as safety glasses / goggles or face mask.
• Ear protection - such as earmuffs and earplugs required in noisy conditions.
• Hand protection - such as ru
er gloves and or ba
ier cream.
• Respiratory equipment - such as face mask or respirator.
• Make sure that you understand and observe all legislative and personal
safety procedures when ca
ying out any of the following tasks.
WH&S requirements are to be in accordance with legislation / regulations / code of
practice and enterprise safety policies and procedures. These may include
protective clothing and equipment, use of tooling and equipment, workplace
environment and safety, handling of
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material, use of firefighting equipment, enterprise first aid, hazard control and
hazardous materials and substances.
Personal protective equipment is to include that prescribed under legislation /
egulations / code of practice and workplace policies and practices.
Protective Clothing
You must always wear the right kind of clothing for your work.
This includes:
• One-piece overalls or separate shirt and pants
• Cuffs that button up and fit well around the wrists – but not too tight
• Pants without cuffs – to avoid trapping sparks or slag from hot work
• Flame retardant or cotton - so it can’t catch fire easily
• Strong enough - so that it can’t be damaged or torn
• Comfortable enough - so you can move around and stretch to reach items
• Not loose – so your clothes can’t catch on machinery and drag you into
danger.
Auto Repair Shop
Auto Repair Shop Business Overview
Auto repair business is amongst the highly thriving and profitable easy to setup auto
services related business idea an entrepreneur can successfully start. All over the
world, car repairs is one business that never goes into extinction. This is because
daily, fleets of cars are being added to the garages of people and so whether it is a
and-new car or a fairly used one, you can be sure that sometime in the future car
epair would be inevitable.
As long as people use their cars and trucks regularly, there will always be reasons for
them to visit an auto workshop if indeed they want these vehicles to continue to ply
the roads. This is because you can never rule out wear and tear when a machine