SITHFAB002
Provide responsible service of alcohol
Question 3: When is it appropriate to request and obtain acceptable proof of age before the sale/service of alcohol and discuss why this this is important. Write your answer in XXXXXXXXXXwords.
Question 4: Explain two methods you could use to provide accurate information and assistance to customers on alcoholic/non-alcoholic beverages, according to organisation, house and/or government legislation. Write your answer in XXXXXXXXXXwords
Question 5: What kind of information can you communicate to the customer about non-alcoholic beverages when assisting them? Write your answer in XXXXXXXXXXwords.
Question 9.1: List any six (6) e
atic drinking patterns that could demonstrate early stages of intoxication
Question 9.2: How would you continue to monitor the physical/emotional state of a customer demonstrating possible signs of intoxication and/or drug use? Write your answer in XXXXXXXXXXwords
Question 13: What are the signs of intoxication? What methods will you use to assess the intoxication levels of customers? Write your answer in XXXXXXXXXXwords.
Question 14: List two (2) signs for each of the categories below, and ways they can be used to assess if a customer is affected by the consumption of illicit and/or other drugs.
1. Physical signs
1. Behavioural signs
1. Psychological signs
Question 17: How would you provide assistance to customers when refusing service? Write your answer in XXXXXXXXXXwords.
Question 22: What are the techniques that you need to use to handle the conflict situations? Write your answer in XXXXXXXXXXwords.
Question 24: Discuss the impacts of excessive drinking. Answer in XXXXXXXXXXwords.
Question 25: List six (6) methods to supply information on the responsible sale and/or service of alcohol to customers who are intoxicated or affected by drugs.
Question 28: What are the intoxication provisions of liquor licensing laws? Write in XXXXXXXXXXwords.